We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
unit 5 | london road retail park, Carlisle, England
Add hours for Pizza Hut and help diners know when to go.
+ Add hours
Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 13
    Excellent
  • 14
    Very good
  • 18
    Average
  • 8
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Just the ticket

Visited here for lunch with the family, seated quickly but small wait to order, staff very friendly ... only small issue - they seemed very short staffed and the young lady was rushing around but still made sure everyone was ok ( think her name was Rachel) Food was fab & my salted caramel milkshake... read more

4 of 5 starsReviewed June 25, 2015
cumbrian-lasso1
,
Keswick, null, United Kingdom
Add Photo

56 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW via mobile

We had a very surprising visit here on Sunday. My little girl fell and hurt herself, the staff were so extremely helpful and lovely with her. I've never had such good service in a Pizza Hut before, huge credit where it's due. Thank you!

Was this review helpful? Yes
Keswick, null, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 25, 2015 NEW

Visited here for lunch with the family, seated quickly but small wait to order, staff very friendly ... only small issue - they seemed very short staffed and the young lady was rushing around but still made sure everyone was ok ( think her name was Rachel) Food was fab & my salted caramel milkshake was fab :) Would return.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
8 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 28, 2015

Having visited this particular branch on various occasions this visit is by far the worst! It's become apparent that it is run on minimal staff I have only EVER seen two waitresses at any one time. We arrived and were waiting for a good 10 mins to be seated, we were about to make a move for the door by... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2015 via mobile

It was a good first impression when we were greeted warmly by a waiter and shown to a booth immediately.I like how we were offered a choice of two different style tables, even when the restaurant was busy. Sadly this is where the excellent service ended. He pointed out he would be our server for the evening, however the next... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Senior Contributor
42 reviews 42 reviews
26 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2015

Enjoyed our meal here.food was very good. Staff were fantastic & didn't have to wait too long for our food considering it was pretty busy. Salad bar needs to be topped up as it got quite empty quite quickly. Only fault here is that we were sat in a Booth & there wasn't a lot of room in them.Felt as... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Went in during the Easter Holidays with a group of friends for a late lunch. Luckily, we were in time for the buffet, and we're told it would be continued if we decided we wanted it. Great value buffet, which had a good selection of tasty pizzas. Unfortunately though, the pasta options and salad which were served alongside the buffet... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed March 8, 2015 via mobile

I visited this Pizza Hut previously and was not impressed with the service last time and I swore I would never return but I decided to give it another go this evening and yet again I have been disappointed by the service here. I understand how hard it is to please everyone of your customers constantly on a busy night... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Top Contributor
52 reviews 52 reviews
25 restaurant reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 19, 2015

Food in here is always good. Sometimes a wait but i don't mind this for fresh food. The salad bar is great as are the drinks. Service is always great in here

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

Glad to report the food was lovely, the staff very helpful, and the cider was fresh. Top marks for a pizza joint! Oh and the salad bar was tasty, and the venue itself was clean and tidy.

Was this review helpful? Yes
Birmingham, United Kingdom
Top Contributor
75 reviews 75 reviews
47 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 3, 2015

Enjoyed by all, fairly quick service. Great tasting food and made the most out of the unlimited salad bar! Would return here again! Also liked the laid back atmosphere making it a great place to eat with our small children.

Was this review helpful? Yes

Travelers who viewed Pizza Hut also viewed

 

Been to Pizza Hut? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pizza Hut

Address: unit 5 | london road retail park, Carlisle, England
Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle
Cuisine: Pizza

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: unit 5 | london road retail park, Carlisle, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?