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unit 5 | london road retail park, Carlisle, England
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Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 63 reviews
Visitor rating
  • 14
    Excellent
  • 15
    Very good
  • 20
    Average
  • 9
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Convienient location out of city centre

I wouldn't normally choose a pizza restaurant, but Pizza Hut serves delicious pasta too, and the salad bar is a bonus. Good parking, and helpful, friendly staff.

4 of 5 starsReviewed September 1, 2015
Ukangelique
,
UK
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63 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
UK
Level Contributor
79 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 1, 2015 NEW

I wouldn't normally choose a pizza restaurant, but Pizza Hut serves delicious pasta too, and the salad bar is a bonus. Good parking, and helpful, friendly staff.

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Level Contributor
247 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed August 30, 2015 NEW

the pizzas at the pizza hut in carlise were nice although they did sit on the hot plate a while for being brought over. they seemed to be understaffed as there was only 1 watress and this did effect the quality of service.

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Widnes, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 30, 2015 NEW

Had s visit to this branch of Pizza Hut while we were away on a little break, wish we hadn't of bothered. When we arrived to a half full restaurant. we saw a table in the corner near the window and asked if we could be seated there, no said the waitress they are incase we have a party of... More 

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Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 23, 2015

I found the food and service excellent. I had a Pasta Bake which was extremely tasty and I thought the service was also good. I also had a Chocolate Chip cookie dough, which was also very tasty. If I was in the area again, I would definitely go back.

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Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 23, 2015

This branch of Pizza Hut used to be good. Now it's the opposite. Previous visit I had chicken on my vegetarian pizza and our friend was given the wrong order. Manager was nice about it and didn't charge us. This visit, our son was given the wrong order and our friend's pizza had what looked like paint on it!!! No... More 

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Cumbria, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 20, 2015

Out of the way and ill placed but still the same Pizzahut dishes. First time was rushed and out of salad. Second time was very different with lots of time and lots of salad. Very "kid" orientated, though!

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Level Contributor
47 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 12, 2015

Travelling back from Manchester airport heading to Scotland. prefer good fresh food so we thought try Carlisle instead of motorway monotony, what could go wrong..... In a word. shambles. Kids love pizza hut and I enjoy them so we thought lets go in and enjoy its 6 pm it will be simple. Well how wrong can you be? Went in... More 

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Leicester, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

We had a very surprising visit here on Sunday. My little girl fell and hurt herself, the staff were so extremely helpful and lovely with her. I've never had such good service in a Pizza Hut before, huge credit where it's due. Thank you!

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Keswick, null, United Kingdom
Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 25, 2015

Visited here for lunch with the family, seated quickly but small wait to order, staff very friendly ... only small issue - they seemed very short staffed and the young lady was rushing around but still made sure everyone was ok ( think her name was Rachel) Food was fab & my salted caramel milkshake was fab :) Would return.

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Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 28, 2015

Having visited this particular branch on various occasions this visit is by far the worst! It's become apparent that it is run on minimal staff I have only EVER seen two waitresses at any one time. We arrived and were waiting for a good 10 mins to be seated, we were about to make a move for the door by... More 

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Restaurant Details

Location and Contact Information

  • Address: unit 5 | london road retail park, Carlisle, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?