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Pizza Hut

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unit 5 | london road retail park, Carlisle, England
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Dining options: Dinner, Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 15
    Excellent
  • 16
    Very good
  • 20
    Average
  • 12
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
A pizza is a pizza

The last time we came to Pizza Hut we vowed never to return, but it was a while ago when children could eat free. ( It wasn't the kids that were the problem it was the crunch of the food underfoot!) However, we returned on Saturday. It was busy but the service was excellent, always cheerful and... read more

4 of 5 starsReviewed 5 days ago
Sulkybumblebee
,
Carlisle, United Kingdom
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69 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Carlisle, United Kingdom
Level Contributor
38 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The last time we came to Pizza Hut we vowed never to return, but it was a while ago when children could eat free. ( It wasn't the kids that were the problem it was the crunch of the food underfoot!) However, we returned on Saturday. It was busy but the service was excellent, always cheerful and chatty. The pizzas... More 

Helpful?
Thank Sulkybumblebee
Weston super Mare, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Worst pizza hut I've eaten in. There was about 6 tables I'm on a Sunday lunch time. Think it says it all. Stuffed crust had no garlic brushed onto the crust and the pizza Base was very dry. Caramelised onions were so sweet and crunchy I had to pick them off. Would not return here again.

Helpful?
Thank emsybob
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We were looking forward to Pizza Hut, as me and my friend hadn't been their in so long. On arrival, we waited over 5 minutes to be seated even though only 2 or 3 tables were filled. The waitress arrived at our table to take our order but had an endless list of foods that were unavailable, this affected our... More 

Helpful?
Thank Beth F
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

We are regular visitors to our local Hut and have always found the staff very friendly and sociable. The food quality has always been very good and unlike the Trafford Centre for example EVERY customer is entitled to free unlimited salad. Recommended

Helpful?
Thank colin h
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 21, 2015 via mobile

I used to visit Pizza Hut fairly often and have never gone away disappointed, until today. Went here with my 5 year old sister, it was fairly busy so I knew there would be a slight wait which would be fine, once seated we had our order took about 15 minutes later. About 20 minutes later my sisters pizza came... More 

Helpful?
1 Thank Georgia R
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 27, 2015 via mobile

On arrival at pizza hut we were told we would have a 20min wait for a table which was fine,other family's arrived and were told the same thing one family decided to sit in the waiting area go on line and book a table to then go to the supervisor and tell her they had just booked a table in... More 

Helpful?
Thank Natasha J
UK
Level Contributor
91 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 1, 2015

I wouldn't normally choose a pizza restaurant, but Pizza Hut serves delicious pasta too, and the salad bar is a bonus. Good parking, and helpful, friendly staff.

Helpful?
Thank Ukangelique
Level Contributor
285 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed August 30, 2015 via mobile

the pizzas at the pizza hut in carlise were nice although they did sit on the hot plate a while for being brought over. they seemed to be understaffed as there was only 1 watress and this did effect the quality of service.

Helpful?
Thank dmc2841
Widnes, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed August 29, 2015 via mobile

Had s visit to this branch of Pizza Hut while we were away on a little break, wish we hadn't of bothered. When we arrived to a half full restaurant. we saw a table in the corner near the window and asked if we could be seated there, no said the waitress they are incase we have a party of... More 

Helpful?
Thank Pilkinator
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 23, 2015

I found the food and service excellent. I had a Pasta Bake which was extremely tasty and I thought the service was also good. I also had a Chocolate Chip cookie dough, which was also very tasty. If I was in the area again, I would definitely go back.

Helpful?
Thank Lucy D

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Restaurant Details

Location and Contact Information

  • Address: unit 5 | london road retail park, Carlisle, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?