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La pergola

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28 Castle street, Carlisle CA3 8TP, England (Formerly La Pergola)
+44 1228 534084
Website
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Dining options: Lunch, Dinner, Breakfast, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 201 reviews
Visitor rating
  • 132
    Excellent
  • 37
    Very good
  • 14
    Average
  • 10
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Well, *I* liked it

It's obvious from recent reviews that the restaurant's under new management, and not everyone's happy with that. Well, yes, it was clear to me that my waiter was pretty new to the job - but she was friendly and wanted to help, so that's fine as far as I'm concerned. The food was well-prepared... read more

4 of 5 starsReviewed March 17, 2015
Richard S
,
Edinburgh, Scotland, United Kingdom
Good for:
  • Romantic
  • Entertaining clients
  • Local cuisine
  • Special occasions
  • Doing business
  • Families with children
  • Dining on a budget
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201 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Carlisle, United Kingdom
2 reviews
2 of 5 stars Reviewed April 18, 2015

Had never been to this restaurant but some friends had been last year and raved about it. Sorry to say our experience was not as good. Six of us went on a Friday night and it was so quiet only two other people there. It was cold and we had to ask for the heat to be put on. No... More 

Was this review helpful? Yes
Edinburgh, Scotland, United Kingdom
Contributor
19 reviews 19 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

It's obvious from recent reviews that the restaurant's under new management, and not everyone's happy with that. Well, yes, it was clear to me that my waiter was pretty new to the job - but she was friendly and wanted to help, so that's fine as far as I'm concerned. The food was well-prepared and well-presented, the house wine was... More 

Was this review helpful? Yes
north yorkshire
Contributor
18 reviews 18 reviews
10 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 8, 2015

Yet again, we find ourselves being treated to the exceptional food of la pergola. Good atmosphere, great service and value for money. The chef was happy to accommodate a request from our party that wasn't even on the menu. We have never had a bad experience here and cannot wait to visit again when next in Carlisle.

Was this review helpful? Yes
Oldham, United Kingdom
Top Contributor
136 reviews 136 reviews
96 restaurant reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 7, 2015

Went here whilst meeting a customer in Carlisle. First impressions were olde worlde. Sat in a discreet corner which was good for business. Main course was fine dessert was excellent. Seemed to have a number of regulars. Service was good. Cost was fine.

Was this review helpful? Yes
Keswick, United Kingdom
1 review
4 of 5 stars Reviewed March 5, 2015

Fabulous food and Excellent service. Enjoyed every visit in this small place . There are alcoves for private dining and function room for bigger group.I will highly recommend to friends. Unfair for the restaurant some of the reviews.

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2015

This used to be one of the better Restaurants in Carlisle, not any longer I'm afraid. Although the staff were friendly (a little over friendly in the case of the Manager) the place is no longer up to speed in customer service or quality. Some (not all) of the food was of very poor. This place is on the wrong... More 

Was this review helpful? Yes
Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

well after looking through some of the reviews i was a bit worried, but all i can say is what a lovely meal from start to finish! The staff were very friendly and efficient and kept asking if everything was ok and the food was very good! wouldn't hesitate to go again. We went on a saturday night and used... More 

Was this review helpful? Yes 1
Wakefield, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

Made special stop in Carlisle to visit la Pergola as always made to feel special in past. When we walked in the staff were not friendly, felt like we were intruding!! Our 2 boys felt awkward sitting on sofa and moved to sit with us. I asked for soda water and was given flat soda and lime. Not one member... More 

Was this review helpful? Yes
Carlisle
Contributor
14 reviews 14 reviews
12 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 5, 2015

Haven't been here since it got took over so when I seen the offer on facebook for 20% off decided to give the new owners a go. It was a Saturday night and it was very quiet we were tucked away in a corner for 2 just off from the bar and ordered within minutes of being seated. 15 mins... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

We were very much looking forward to our meal. We were tucked away in a little quiet corner which at first seemed romantic n nice, but then realised after our order was taken no one came to even ask us if we would like another drink. Our starters were nicer then the mains, we ordered pizzas and both were very... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: 28 Castle street, Carlisle CA3 8TP, England (Formerly La Pergola)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Carlisle
  • Phone Number: +44 1228 534084

Price and Cuisine

  • Cuisine: Italian, British

Restaurant Characteristics

  • Good for: Romantic, Entertaining clients, Local cuisine, Special occasions, Doing business, Families with children, Dining on a budget

Questions & Answers

Questions? Get answers from La pergola staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?