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The Viceroy

Rigg Street, Carlisle CA2 5TN, England
01228590909
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Ranked #41 of 265 Restaurants in Carlisle
Certificate of Excellence 2014
Price range: $13 - $31
Cuisines: Indian, Bangladeshi
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Special occasions
Dining options: Breakfast/Brunch, Dinner, Reservations, Takeout, Delivery, Late Night
Description: The Viceroy is a multi-award winning restaurant which was est.1991.Here at The Viceroy you can expect some of the finest Bangladeshi cuisine prepared by world class chefs and served by top class waiters in a family friendly atmosphere.
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363 reviews from our community

Visitor rating
    257
    48
    16
    21
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed September 6, 2014 via mobile

I Phone for a takeaway the guy on the other end was very abrupt I was told 45 minutes. On collection the greeting didn't exist,I took my food home, When I opened it up one meal was missing. I phone and explained, but to my astonishment I was told I could have it next week or come back for it.... More

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Carlisle, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Have been coming here for around 4 years. Always found the food very enjoyable, service very good and a nice welcome. Was sorry to read of some people's disappointment at The Viceroy. We certainly have never had a poor meal nor bad service here. Did notice lately that some new waiters were not performing to the usual high standard of... More

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Carlisle
Contributor
13 reviews 13 reviews
11 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 2, 2014

I have to say I have recommended the viceroy to others often but the last couple of time we have been the service has been terrible and we have not been back since and probably won't be as we are now using another Indian due to the service we have had the last twice at the viceroy. On one occasion... More

Was this review helpful? Yes 1
Carlisle, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 29, 2014

We booked a table thinking it would be busy on Friday night, then read the reviews here and almost decided to go elsewhere, Having booked and not been disappointed on our previous visits, kept faith and went. Contrary to so many recent reviews of the Viceroy, we found everything as good as ever. We couldn't have had better service and... More

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Carlisle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 17, 2014

Used the viceroy for years either take away or restaurant but The attitude of staff means I won't be back for a while. Waited 1 hour fifteen minutes for a takeaway, people who ordered and ate in the restaurant were out before us. A new member of staff is down right rude I was disappointed with Ali when he brought... More

Was this review helpful? Yes 6
Carlisle
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

The viceroy is the best Indian in carlisle! Fantastic food, there is a huge choice of dishes and the special offers on a Wednesday and Sunday are great. The staff are always very friendly and happy to help or recommend dishes, service is prompt, portions are above average size and all food is cooked fresh. The prices here have not... More

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Bristol, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 10, 2014

We booked a table for 8.45 and placed our order in the bar. At approx 8.15 we were seated and our popadoms were on the table. They were stale and discoloured. The dips were below average. At 9.15 we were still waiting for our starters. I spoke to the main man advising that we would be walking out if our... More

Was this review helpful? Yes 6
Cumbria
Top Contributor
92 reviews 92 reviews
69 restaurant reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 10, 2014

My husband and I ate here last night with our daughter and her partner, on arrival we were met by the owner who asked if we had booked and we said yes we had and were then told to sit in the waiting area he wasn't even pleasant!! we were given two menus and we waited around 15 mins and... More

Was this review helpful? Yes 6
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 10, 2014

The food is good, the staff are friendly but what let's this restaurant down is the drab entrance with its well worn flooring, and decor that is in need of a facelift. Added to this you have customers coming in and ordering takeaways in full view of diners l think a partition would add a bit of privacy and customers... More

Was this review helpful? Yes 5
Peterborough
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 3, 2014

We used to live nearby 10yrs ago and used this restaurant every week it was very good then but we returned here today and was pleased to see the same owner still there unfortunately the service has gone really down hill after sitting for 20mins our table had been visited by 3 waiters and not one had taken order after... More

Was this review helpful? Yes 4

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