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The Lounge Bar & Terrace at Moor Hall Hotel & Spa

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Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 1213083751
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Dining options: Lunch, Breakfast, Dinner, Reservations
Description: Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC...
Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.
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TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 33
    Excellent
  • 20
    Very good
  • 9
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Very Good

Very good. Nice room in the old part of the manor overlooking the golf course. The staff were very good and friendly and overall very good.

4 of 5 starsReviewed July 30, 2015
MelNorthYorkshire
,
North Yorkshire
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69 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
North Yorkshire
Level Contributor
41 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 30, 2015 NEW

Very good. Nice room in the old part of the manor overlooking the golf course. The staff were very good and friendly and overall very good.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am so pleased that you enjoyed your recent visit to Moor Hall. We are so lucky to be located in such beautiful surroundings, even better when the sun is shining, when time can be spent relaxing on the terrace. Thank you for taking the time to send us your lovely review, our hardworking staff really appreciate the great feedback,... More 

Scotland
Level Contributor
24 reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 19, 2015

Very good value, staff are exceptional. Tables outside face the golf course, good for sitting in the evening sun.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Isn't it great to make the most of our warm summer evenings relaxing on the terrace, watching the world go by? I am delighted that you found the Lounge bar good value and were well looked after by our hardworking team. Thank you for taking the time to post your great review and hope to see you again before the... More 

leeds
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2015

I had a lovely afternoon tea here as a birthday celebration with my mum yesterday. Lovely range of sandwiches and very accommodating as I'm vegetarian and they adjusted it for this 😊 sandwiches and cake were fresh and tasty. We really enjoyed it- we were stuffed after! Ours was the celebration afternoon tea so we had a kid royale with... More 

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for choosing Moor Hall Hotel & Spa for your Celebration Afternoon Tea with your mum. I am delighted that you enjoyed the fresh range of sandwiches and tasty cakes on offer, and I am pleased that you were happy with the vegetarian option prepared for you. It is so lovely this time of year to sit outside on... More 

Manchester
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015

Lovely ambience, great food and service. Reasonably priced and good quality food and drink, in the historic part of the hotel. Terrace overlooks gardens and golf course - just perfect. And the 'grotto' simply must be seen - just magical.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Bishop Vesey purchased this stunning country house in 1527. He frequently entertained Henry VIII, which is why; it is thought Sutton Coldfield was awarded its royal charter. The attractive sunken garden is said to have been a bear pit at the time of Henry VIII, and is a favourite spot with wedding photographers Moor Hall has remained family owned for... More 

Holbaek, Denmark
Level Contributor
131 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 26, 2015

I liked the feeling of being at an old mansion, even if that's not quite the case. The service desperately tried to cope with all the guests arriving for a drink.

Was this review helpful? Yes 1
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am pleased that you enjoyed the ambience of our charming country house, which has remained family owned for over 50 years Moor Hall is an extremely popular venue for every occasion, and I am sorry if you were kept waiting due to the volume of guests arriving for a drink. Your business is very important to us and we... More 

London, England, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 24, 2015

10 ladies celebrating a pre wedding gathering. We were put in an upstairs room with a large table in the centre, white walls (felt like a church hall or meeting room) no background music or any effort made to make the special afternoon tea feel special. Each of us had 3 slithers of sandwhich 1 scone with jam and cream... More 

Was this review helpful? Yes 1
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am very sorry to hear that your party were very disappointed with your Afternoon Tea experience, and I hope you will accept my sincere apologies, as I can completely understand how upsetting this would have been for you all. We pride ourselves on offering all our guests a consistently superior service, together with the best facilities, however on this... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

The staff were friendly, efficient, helpful and attentive. The sandwiches were made to order taking our requirements into account. The cakes were delicious and plentiful with homemade jam and scones. We were given a box to take home what we could not eat. The surroundings inside were comfortable and we enjoyed a last drink on the terrace outside in the... More 

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am delighted that your sandwiches and cakes were delicious, and our staff made you feel so welcome. It is such a treat to be able to relax on the terrace, soak up the sunshine and take in the views of surrounding parkland. Thank you for choosing Moor Hall for your Afternoon Tea, and we look forward to welcoming you... More 

Dudley, United Kingdom
Level Contributor
114 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed April 17, 2015

Have to say it didn't start well booking had been overlooked & initial staff indifferent. As it was a celebration afternoon tea we did persevere & not walk out. Despite attempts of the first member of staff to fit afternoon tea for 3 onto a table the size of a chess board we then met Connie. She listened to our... More 

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am so pleased that Connie turned your experience around and delivered great customer experience. I am however very disappointed that your celebration Afternoon Tea experience did not start well and I hope that you will accept my sincere apologies, as this is clearly not our usual high standard of service. I would like to thank you for your feedback,... More 

Birmingham, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 31, 2015

The hotel has a friendly atmosphere with hard working professional staff there is a lovely view across the grounds. Very relaxing!

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

So pleased you enjoyed your visit and the friendly atmosphere here at Moor Hall Hotel & Spa. We have remained family owned for over 50 years, and pride ourselves on offering all our guests a superior stay so they want to keep returning. We are very lucky to be located in such a beautiful location, offering stunning views across parkland... More 

Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 30, 2015

I wanted to do something with my Mum that would be memorable, so AfternoonTea in a beautiful setting seemed the perfect solution. We certainly wasn't disappointed. On arrival friendly staff greeted us both and showed us to our table and took our order, there was a choice of afternoon tea options standard or deluxe. We had a wonder onto the... More 

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide us with this wonderful review of Afternoon Tea with your Mum. I am delighted that you enjoyed the choice of sandwiches and cakes and you both found your visit relaxing and good value. I am so pleased you enjoyed the stunning views from the terrace, and the sun streaming through the airy... More 

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Additional Information about The Lounge Bar & Terrace at Moor Hall Hotel & Spa

Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
Phone Number: +44 1213083751
Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
Cuisine: British

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Restaurant Details

Location and Contact Information

  • Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 1213083751

Price and Cuisine

  • Cuisine: British

Description

Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.

Questions & Answers

Questions? Get answers from The Lounge Bar & Terrace at Moor Hall Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?