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The Lounge Bar & Terrace at Moor Hall Hotel & Spa

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Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 1213083751
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Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC...
Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.
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Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 28
    Excellent
  • 15
    Very good
  • 8
    Average
  • 5
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Afternoon tea - just lovely

My friend and I visited Moor Hall for afternoon tea and it was just lovely. We tried hard but just couldn't eat all of the cakes! Hollie was delightful and provided excellent service to ensure it was perfect. We were seated on sofas in the bay window overlooking the gardens and had a very... read more

5 of 5 starsReviewed February 22, 2015
cher590
,
West Midlands
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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57 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
West Midlands
Senior Contributor
29 reviews 29 reviews
15 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 22, 2015 NEW

My friend and I visited Moor Hall for afternoon tea and it was just lovely. We tried hard but just couldn't eat all of the cakes! Hollie was delightful and provided excellent service to ensure it was perfect. We were seated on sofas in the bay window overlooking the gardens and had a very relaxed afternoon. Thank you Moor Hall.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am delighted that you both thoroughly enjoyed your Afternoon Tea and received excellent service throughout. Your kind compliment has been passed on and is very much appreciated. I am so pleased that your afternoon was relaxed and made more pleasurable by the lovely view of the gardens from your sofa in the bay. We look forward to welcoming you... More 

Bedford, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

A different selection of lunch items with little extras which make them special very friendly staff who go the extra to welcome us and found us a small anti room to eat our meal in down side no real ale

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am delighted that you enjoyed the lunchtime menu on offer in The Lounge Bar and received excellent service from the team. I am sorry that we do not serve real ale, if the popularity of this grows here at Moor Hall, we may look to serve this in the future. Thank you for your kind review and we look... More 

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

Me and my family went here for lunch! I had the cray fish sandwich! Was really nice! Food was fresh enough and a good quality! Staff were so lovely and really friendly! Only gripe is my glass was dirty! Would come back though!

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide us with your feedback. I am delighted that you and your family enjoyed your lunch in The Lounge Bar and received friendly service from the team. I am however, very disappointed to hear that your glass was dirty, and hope that you will accept my sincere apologies, as this is certainly not... More 

Lichfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 of 5 stars Reviewed November 23, 2014

The atmosphere great, drinks a little expensive. A quality establishment well worth a visit. Be back soon to this place.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

So pleased you enjoyed your visit and the Moor Hall atmosphere. We all look forward to welcoming you back when you are next able to visit. More 

Worthing, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stayed at hotel,for weekend. Friendly and helpful staff. Only comment would be perhaps a bigger selection of draft beers.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your lovely comments about the team which have been passed onto them and we will certainly bear your comments in mind regarding our selection of draft beers. Look forward to seeing you when you are next able to visit. More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

We had a lovely afternoon tea. Connie and Tom served us and were very efficient and friendly. The sandwiches and cakes (made by Belinda the chef) were delicious and all types of tea (and coffee) were on offer and plentiful. Did not pay as it was someone's treat and would certainly go again.

Was this review helpful? Yes 1
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I am delighted that you enjoyed your afternoon tea, found the service efficient and friendly and the food delicious and plentiful. Hopefully someone will treat you again very soon. More 

Tamworth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

booked afternoon tea as a birthday gift for mother in law seated in the lounge bar by the fire. Table was far to small for afternoon tea to be served on. Due to lack of organisation by management, people sitting in the ladywood lounge were asked to move so that a wedding party could have drinks whilst waiting for the... More 

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I hope you will accept my sincere apologies for your recent experience when visiting Moor Hall. I will be discussing your comments at my team meeting as I can quite understand how uncomfortable you would have been when taking afternoon tea with the bar area being so busy. I was pleased, however, to hear that you did enjoy the food... More 

Croydon
Senior Contributor
28 reviews 28 reviews
3 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 9, 2014

We had to wait a couple of times, the staff were so busy, they needed more people behind the bar. Collecting glasses cup etc., and trying to serve was too much for one person.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I was sorry to hear you had to wait to be served due to the hotel being so busy and have now taken on further staff to help in the future. Hope to see you again soon and thank you for taking the time to provide your review. More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 30, 2014

excellent bar and seating great out door area but patio heaters only in the non smoking section. afternoon tea nd cream teas worth every penny

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

So pleased you enjoyed your recent Moor Hall experience and we all hope to see you again soon. Thank you for providing this lovely feedback. More 

Birmingham
Top Contributor
72 reviews 72 reviews
13 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 28, 2014

Loved the food quality, prices were reasonable, staff were friendly but being called mate did not sit well,

Was this review helpful? Yes 1
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your review and I was pleased to hear you enjoyed the food and found us to be good value for money. I have discussed your additional comments with the relevant line manager to ensure this does not happen again and do hope you will accept my apologies. Look forward to welcoming you back when you are next... More 

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Restaurant Details

Location and Contact Information

  • Address: Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Sutton Coldfield
  • Phone Number: +44 1213083751

Price and Cuisine

  • Cuisine: British

Description

Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.

Questions & Answers

Questions? Get answers from The Lounge Bar & Terrace at Moor Hall Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?