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The Lounge Bar & Terrace at Moor Hall Hotel & Spa

Moor Hall Drive | Moor Hall Hotel & Spa, Sutton Coldfield B75 6LN, England
+44 1213083751
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Cuisines: British
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Set in beautiful grounds and yet surprisingly close to Birmingham, the NEC and major transport links, the Lounge Bar & Terrace at Moor Hall Hotel and Spa in Sutton Coldfield is the perfect place to relax and enjoy morning coffee, a bar meal at any time of day or a traditional Afternoon Tea. In winter, you can sit in the original oak panelled Lounge Bar, Ladywood Room or Minstrel's Gallery, whilst in the summer you can sit outside on the terrace and enjoy the fabulous views over the sweeping lawns. In summer you can also enjoy a Hot Rocks meal out on the Terrace - your choice from the menu is served on a slab of hot volcanic rock so you can cook your food exactly to your liking. There are also two restaurants at Moor Hall - The Oak Room for fine dining and the Country Kitchen carvery.
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47 reviews from our community

74% Recommend
    22
    13
    6
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
birmingham
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014

There were two weddings on when we visited so I think the service was a little slow because of this. The food was ok a little bit on the expensive side £10.95 for an omelette and chips, and diet coke £2.20 for a small bottle! Staff were good and helpful, when one noticed we has been waiting for a while... More

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Hope to see you again soon. More

Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2014

We were very pleased to be treated to afternoon tea at Moor Hall. On arrival I was pleased to find that we had been given a table in the conservatory rather than the lounge bar with the option of moving outside on the terrace. We chose the conservatory and were able to see everything that was going on outside. The... More

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

What a fabulous review, thank you. Afternoon tea is an enjoyable experience and even more so when looking out over the beautiful gardens. Pleased to hear you had a wonderful afternoon and hope to see you again soon. More

Alnwick, United Kingdom
Top Contributor
432 reviews 432 reviews
268 restaurant reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed August 7, 2014

The lounge bar and terrace of this fine hotel are best enjoyed in good weather when one can sit outside or under the terrace umbrellas and enjoy the very good view over the mature trees and lawns of the hotel. The terrace is ideally suited for a leisurely afternoon tea, evening drinks and casual meals. That said, food prices are... More

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

So pleased you enjoyed your visit to Moor Hall and thank you for your lovely review. The terrace is fabulous to sit and enjoy the view over the gardens, particularly in this beautiful summer sunshine. Hope you are able to visit us again soon. More

Wexford, Ireland
Contributor
11 reviews 11 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2014

Attended a wedding there, found the staff to be friendly and helpful especially the banqueting manager

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your kind comments about the team which have been passed onto them. Hope you will be able to visit us again when you are next in the area. More

Sutton Coldfield, United Kingdom
Top Contributor
213 reviews 213 reviews
125 restaurant reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed July 19, 2014

Very nice evening outside with the hot rocks plates which creates something a little different from the norm

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

So pleased you enjoyed our innovative Hot Rocks menu. It is ideal if you are looking to try something a little different with your choice from the menu being served on a slab of hot volcanic rock, and with this fabulous weather we are enjoying it is great to dine outdoors! Hope to see you again soon. More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 21, 2014

Booked afternoon tea for my mom and my sisters as a special birthday treat. The drive up to the hotel is very impressive flanked by huge houses and the golf course. Set the scene for a beautiful classic afternoon tea. Sadly that's where the rapture ended. The tea room lacked atmosphere, with corrs music playing thinly from a single speaker... More

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

I was sorry to hear you were disappointed with your recent afternoon tea experience and do hope you will accept my sincere apologies. I have thoroughly investigated all the comments in your review and ensured that further staff training is arranged and procedures put in place to improve the afternoon tea service in future. I know my Assistant Manager is... More

Contributor
19 reviews 19 reviews
17 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed June 5, 2014

I'd booked myself and a friend for a celebration afternoon tea to celebrate my friends birthday. I would just like to say how disappointing the experience was. We were celebrating my friends birthday and we were really disappointed and let down by the whole day. When we arrived we were left standing by the bar for over 10 minutes with... More

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Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for your review and I hope you will accept my sincere apologies that your afternoon tea experience did not meet your expectations. I have looked into the events of the day to ensure this does not happen again and although we have corresponded by email, I have tried to contact you on the phone in order to apologise... More

Coventry, United Kingdom
Top Contributor
175 reviews 175 reviews
95 restaurant reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 28, 2014

What a beautiful building in a fantastic setting. Arrived with 2 friends for a quick lunch which lasted 2 hrs. We opted for the sandwich menu in the terrace room, which had lovely views over the garden. The sandwiches came with either plain or curly fries and a salad garnish, washed down with a glass of bitter, delicious.

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for this wonderful review. I was so pleased to hear you enjoyed the whole Moor Hall experience and look forward to seeing you again when you are next able to visit. More

Tamworth, United Kingdom
1 review
5 of 5 stars Reviewed April 5, 2014 via mobile

I would just like to say thank you to the lovely staff at moor hall for providing us with a lovely atmosphere and lovely food for our afternoon tea. I booked it as a surprise Mother's Day/birthday treat for my mom and she was just as bowled over as I was. The sandwiches and cakes were really fresh, good variety... More

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Your kind comments were appreciated by all the team and we were pleased you and your Mother enjoyed the treat you had arranged for her. Thank you for providing your review and we hope you will be able to visit us again soon. More

Birmingham, United Kingdom
1 review
3 of 5 stars Reviewed January 31, 2014

I pre-booked afternoon tea for my friend & I as a treat and was pleasantly surprised at the setting in the snug. The staff were very pleasant and attentive, however I was disappointed at the quality of food served. We selected the 'Celebration' afternoon tea (£19.50 per head) and expected the quality to be higher than which was served. The... More

Was this review helpful? Yes
Angela B, Owner at The Lounge Bar & Terrace at Moor Hall Hotel & Spa, responded to this review

Thank you for taking the time to provide your review and I do hope you will accept my sincere apologies that you were disappointed with your afternoon tea. All the cakes and pastries are made in the kitchen at Moor Hall and I have therefore passed your comments to Chef in order to discuss the selection we provide. I was... More

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