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Frankie & Benny's

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Grafton Way | Cardinal Park, Ipswich IP1 1AX, England
01473 231 732
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Dining options: Late Night, Dinner, Lunch, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 20
    Excellent
  • 25
    Very good
  • 13
    Average
  • 14
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Disappointing

Seated quickly on entering the restaurant. It started to fail shortly after that. Granted it was a busy saturday evening, but we waited so long for service that we were then about to leave when a waiter finally came over. Order was taken efficiently, was given the option of changing the fries... read more

3 of 5 starsReviewed August 9, 2015
Hazel C
,
Ipswich, United Kingdom
Good for:
  • Families with children
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81 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Ipswich, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 9, 2015

Seated quickly on entering the restaurant. It started to fail shortly after that. Granted it was a busy saturday evening, but we waited so long for service that we were then about to leave when a waiter finally came over. Order was taken efficiently, was given the option of changing the fries that were supposed to come with the New... More 

Was this review helpful? Yes
Ipswich, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 2, 2015

Went here with my other half for a quick meal before a cinema visit food arrived quickly and was very good quality. We had a 3 course dinner and it was great value for money definitely visit here again

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ipswich suffolk
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 12, 2015

Poor service waited an hour to get some starters whole meal took 4 hours and disjointed delivery of courses and choices,meal not hot when it arrived and servers were just saying well it's always like this here we only work here as need a job that suits are home life etc

Was this review helpful? Yes 1
neilludgate, General Manager at Frankie & Benny's, responded to this review

Bev Thank you for contacting me and confirming the report relates to the Nacton road Frankie and Bennys. I can only apologise on their behalf your experience. Frankie and Bennys pride themselves on good food and service, and on this occasion your expectations were not met I have passed on your review to the management of the Nacton road Branch More 

Ipswich, United Kingdom
Level Contributor
178 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 27, 2015

Met my friend here for a meal out. Love the menu as there is something on there for everyone. Staff were really friendly and the music was great!!!

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Derby, United Kingdom
Level Contributor
122 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 16, 2015

We found this having arrived late at the local hotel. We had good service, regular visits to top up drinks. Food was very good, wide choice. All our guests enjoyed their meals. All in all cant fault it.

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Ipswich, United Kingdom
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

Had a vegetarian breakfast this morning. Good food, great value and the staff were exceptionally friendly especially considering it was 9am on a Sunday morning. Well recommended for this meal.

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Felixstowe, England, United Kingdom
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 11, 2015

Very value for money.. The rack of ribs is my favourite and the service is always welcome the manager is very polite! Comfortable restaurant..

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1 review
5 of 5 stars Reviewed December 8, 2014 via mobile

My warm thanks to Laura at Frankie & Benny's ipswich. I always had a negative impressions about this restaurant but my negative views has been wiped clean by the tasty food. It was well cooked. Served at a very fast paced and an excellent warm friendly reception by Laura. Icecream was on point. Our waitress got the whole group talking... More 

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suffolk
Level Contributor
25 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 11, 2014

We ate at F&B 9th Nov at around 5pm. We were warmly greeted and shown to our table. Menu choice was good, but on opting for their classic lasagne, was told that it was unavailable. Our food arrived fairly quickly and was good, but was disappointed with our extra side order of mixed vegetables which consisted of rather a meagre... More 

Was this review helpful? Yes 1
Congleton
Level Contributor
55 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

The restaurant is in a good location with easy parking. Inside the atmosphere was relaxing, with the staff very attentive and courteous. We had the lunchtime menu which was great value, 3 courses for just over a tenner each; also you got free coke refills. So if you're looking for a top fill up at a reasonable price, then you... More 

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Restaurant Details

Location and Contact Information

  • Address: Grafton Way | Cardinal Park, Ipswich IP1 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: 01473 231 732

Price and Cuisine

  • Average Prices: USD 8 - 38
  • Cuisine: Italian, American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?