We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Konditorei Heiner

Certificate of Excellence
Neighborhood:
Inner City
Austrian, Cafe, European
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Kaerntnerstrasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
Website
Improve this listing
Add hours for Konditorei Heiner and help diners know when to go.
+ Add hours
Dining options: Breakfast, Lunch, Accepts Mastercard, Accepts Visa, Delivery, Outdoor Seating, Seating, Serves Alcohol, Takeout, Waitstaff, Wine and Beer

TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 161
    Excellent
  • 79
    Very good
  • 18
    Average
  • 9
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Very cramped. Amazing cakes.

We're there for a short break from our trip in Karntnerstrase. Really amazing bakery with all sort of sweets. Are the lemon pie and the Sachertorte and enjoyed every minute.

4 of 5 starsReviewed August 22, 2015
Assaf K
,
Ramat Gan, Israel
Good for:
  • Families with children
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ramat Gan, Israel
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 22, 2015

We're there for a short break from our trip in Karntnerstrase. Really amazing bakery with all sort of sweets. Are the lemon pie and the Sachertorte and enjoyed every minute.

Was this review helpful? Yes
Ramat Gan, Israel
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 22, 2015

Delicious cakes, very good service and fine coffee. The upper floor of the cafe is large but was too noisy for us so we set at the entrance floor.

Was this review helpful? Yes
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 6, 2015

We went here for an afternoon tea and I ordered the apple strudel. It is a bit dry for me. My daughter ordered a strawberry cake and it looked good. She enjoyed the ice cream. It was a lovely afternoon tea while watching people walking. The only annoying things were there were people smoking next too us and I cannot... More 

Was this review helpful? Yes
Belfast, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
2 of 5 stars Reviewed July 28, 2015

Went here for a sweet breakfast and was greatly disappointed by the food. I ordered chocolate cake with apricot jam and it was dry and tasteless. I could make better cakes myself at home. The cafe itself was pleasant but the cakes really let it down. I also bought some truffles to take home which were just ok but not... More 

Was this review helpful? Yes
Tel Aviv, Israel
Level Contributor
409 reviews
218 restaurant reviews
common_n_restaurant_reviews_1bd8 234 helpful votes
5 of 5 stars Reviewed July 27, 2015

This fabulous café is located in the heart of Vienna on Kaerntner Street. The cakes display was very colorful, like just in a fairy tale. We had some coffee and cakes and enjoyed it a lot. We especially liked the Almond cake and the petit fours. If you love cakes, this is the place to go.

Was this review helpful? Yes
Eye, United Kingdom
Level Contributor
398 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed July 27, 2015

Two visits to one of our favourite cafes, neither eating the cakes or pastries that they are known for. We dropped in for coffee and cake and realised it was lunchtime so both had a salad - my Garniertes Ei was a boiled egg stuffed with real macedoine and surrounded by various salad ingredients with a jug of salad dressing.... More 

Was this review helpful? Yes
Tel Aviv, Israel
Level Contributor
66 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 21, 2015

We had 4 different cakes. 3 of them were very bad. Only one was quite good, a hot cheese cake which was not in the menu. Cappuccino was also bad. We were very disappointed.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
45 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 14, 2015

We chose to explore the top-rated cafes and 'patisseries' in Vienna in order to really have a taste of their famed traditional pastry. Unfortunately this reputation relates to an era that has long gone and Cafe Konditorei certainly fits this trend. If Cafe Konditorei is, as is stated on here, one of Vienna's best cake shops, then their pastry is... More 

Was this review helpful? Yes
Haifa, Israel
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2015

We have tried a couple of cakes but the one that we have been really impressed by, was the sour cherry strudel. We even came back twice just to enjoy it.

Was this review helpful? Yes
Greater London, United Kingdom
Level Contributor
80 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed July 10, 2015

Perfect traditional cafe on the main shopping street! Eating there you feel as if you are somehow magically transported back to the past: staff are wearing Drindl (traditional outfits) and super friendly, the crockery is a lovely white-blue pattern. The atmosphere is just incredible. Desserts are beyond praise: i tried the house specialty - Marillenknodel (apricots baked in dough with... More 

Was this review helpful? Yes

Travelers who viewed Konditorei Heiner also viewed

 
Vienna, Vienna Region
Vienna, Vienna Region
 

Been to Konditorei Heiner? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Kaerntnerstrasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighborhood: Inner City
  • Phone Number: +43 1 5122343

Price and Cuisine

  • Cuisine: Austrian, Cafe, European

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Konditorei Heiner and other visitors
2 questions
Ask a question
Oregon
3 months ago

See all questions (2)

Questions? Get answers from Konditorei Heiner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.