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Konditorei Heiner

Wollzeile 9 | Karntner Strasse 21-23, Vienna 1010, Austria (Innere Stadt)
+43-1-512 23 43
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Ranked #48 of 2,747 Restaurants in Vienna
Certificate of Excellence 2014
Cuisines: Coffee Shop, Dessert
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Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Takeout, Dessert
Neighborhood: Innere Stadt
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131 reviews from our community

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Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

we were really looking for this visit. although we don't like sweets very much, we found ourselves lost when we had to choose! the variety is amazing and confusing, the coffee and hot chocolate were very good. highly reccommended for a true Vienna exprience!

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2 reviews
3 of 5 stars Reviewed July 27, 2014 via mobile

The place has a nice atmotsphere and the service was fast and polite. We had a lemonpie, the marangue was to much and not crisp as usually, the cake was to sweet. Al in al an a nice place but nothing special about their cake.

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Malmo, Sweden
Top Contributor
72 reviews 72 reviews
48 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 14, 2014

We ended up visisting this café three times during our four day stay in Vienna. Everything about this place is just charming and genuine: the cakes, the rooms, the guests, the staff and the atmosphere. We spent our time eating delicious cakes and drinking excellent coffee and tea in the small oval room to the right. Just watching the regulars... More

Was this review helpful? Yes 1
Baltimore, Maryland
15 reviews 15 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

Heiner has been there forever and the ambience upstairs is great, the desserts out of this world. The Eiskaffee is a must.

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Charlottesville, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2014

Located right in the city center, this place is made for taking a break from sightseeing and enjoying some rich pastry and coffee. I don't remember what I got, only that it was a hard decision with the wonderful variety! Service was quick and pleasant, even on a busy day.

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Burlington, Canada
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 20, 2014

Stopped in for a break from shopping on Graben street, wanted to try a traditional torte and coffee. The food was good, very nice plating made it all appear appetizing. Unfortunately the service wasn't great, and. we sat upstairs and found it noisy. We made the mistake of taking our bill downstairs to pay at the counter. Our waitress was... More

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1 review
5 of 5 stars Reviewed May 30, 2014 via mobile

Magnificent sachertorte and coffee. Classy yet cozy and relaxed atmosphere with friendly staff that make you feel at home.

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Brighton, United Kingdom
Senior Contributor
42 reviews 42 reviews
32 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 18, 2014

Konditorei Heiner has 2 branches in the city centre and we tried both. The Kärntner Strasse one lacks atmosphere, whereas the one in Wollzeile appealed more. Both had decent service and food, mainly coffee and cakes but also some lighter meals.

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Senior Contributor
23 reviews 23 reviews
16 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 13, 2014

It looks enchanting and the cakes look really lovely but looks could be deceiving. To my and my friend's taste the cakes were almost inedible - too sweet, the texture was off and the tea wasn't good either (I am a big fan of good tea). I like the experience in there as it looks like a typical Viennese cafe... More

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Top Contributor
51 reviews 51 reviews
42 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 10, 2014

I was introduced to this place over two years ago on one my long stretches in Vienna. I like to let friends know about it now too when they are coming to town. Nice atmosphere, really excellent cakes and pastries - can't be beat. I just feels so Viennese! Plus, you have the great central location on the Kärntner Straβe.... More

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