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Konditorei Heiner

#30 of 2,965 Restaurants in Vienna
Certificate of Excellence
Innere Stadt
Austrian, Coffee Shop, Dessert, Bakery
As featured in 3 Days in Vienna and 1 other guide
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Karntnerstrasse 21-23 | Karntner Strasse 21-23, Vienna 1010, Austria
+43 1 5122343
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Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 226 reviews
Visitor rating
  • 140
    Excellent
  • 64
    Very good
  • 14
    Average
  • 7
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Mmm

We went to the branch on Wollzeile which is more frequented by locals and we weren't disappointed. The corners are their own private reserves and the staff were pleasant. Had a slice of banana cake and could have eaten the whole damn mama cake. A flavour sensation. Perfect for that authentic... read more

5 of 5 starsReviewed March 9, 2015
Emily S
Good for:
  • Families with children
  • Breakfast/Brunch
  • Lunch
  • Takeout
  • Delivery
  • Dessert
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226 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Contributor
17 reviews 17 reviews
8 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2015

We went to the branch on Wollzeile which is more frequented by locals and we weren't disappointed. The corners are their own private reserves and the staff were pleasant. Had a slice of banana cake and could have eaten the whole damn mama cake. A flavour sensation. Perfect for that authentic Viennese coffee-shop experience.

Was this review helpful? Yes 1
Tel-Aviv
Top Contributor
58 reviews 58 reviews
24 restaurant reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 1, 2015

Two people, two coffees, 3 cakes. It is that good. I think form few places, this one should be really the one. It is definitely better than Demel and I think slightly better than Oberlaa. Plus, it was really nice to see real coffee made from Italian Machine and not some semi-automate. So, if you in Vienna, stop by.

Was this review helpful? Yes 2
Antwerp, Belgium
Contributor
16 reviews 16 reviews
11 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

great to see the real vienna tradition but we found it nothing special. We ate a torte and had a drink. It felt all stressed and nothing more than the ordinary.

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Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
4 of 5 stars Reviewed January 31, 2015

This pastry bakery/konditorei is one of the best in Vienna. I personally prefer Oberlaa, because of their more modern look and better coffee. But if you're looking for a more classic(al) experience of cake-eating then you should definitely visit this place. I would recommend visiting both.

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London
Top Contributor
139 reviews 139 reviews
89 restaurant reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 30, 2015

This is a lovely konditorei and the cakes were very much the best we tasted during our visit to Vienna. The service is charming with ladies dressed in traditional Austrian dresses and aprons - we sat in the little circular parlour at the front, with its warm wooden panelled walls. The whole experience was a delight!

Was this review helpful? Yes 2
Nice, France
Senior Contributor
45 reviews 45 reviews
22 restaurant reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 11, 2015

So the six of us split 9 desserts, four pots of hot chocolate and a bowl of goulash soup. It was fantastic! There are two little dining areas, one in front by the windows and one in back. The back one was cozy and perfect and the service is excellent. You can se all the desserts in the counter window... More 

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Prague, Czech Republic
Contributor
16 reviews 16 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 7, 2015

When we travel to Vienna with friends, we always take them to this cafe. The place is lovely. It represents the tradition. Even if the cafe is busy, you have a comfortable feeling. The cakes are excellent. Naturally the coffee is excellent too. Even if you are at the most expensive street in Vienna, the prices are acceptable.

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Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015

We popped into this place spontaneously and were pleasantly surprised. It's very cozy, clean and nicely decorated. Their pastries are excellent and the same goes for coffee. We had the Sacher cake and Apfelstrudel with vanilla cream - both were delicious. Furthermore, the prices are fair.It's not cheap nor expensive but it's definitely worth it as we had a very... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
16 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 5, 2015

We had breakfast. The food was classic Austrian cafe with friendly and efficient service. Great bread and croissant..

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Geneva, Switzerland
Senior Contributor
29 reviews 29 reviews
18 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 4, 2015

Very nice typical cafe where you can enjoy a really nice hot chocolate and excellent apple strudel. Perfect place to stop by after a nice walk through Vienna

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Karntnerstrasse 21-23 | Karntner Strasse 21-23, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Innere Stadt
  • Neighborhood: Innere Stadt
  • Phone Number: +43 1 5122343

Price and Cuisine

  • Cuisine: Austrian, Coffee Shop, Dessert, Bakery

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Konditorei Heiner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?