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Konditorei Heiner

Wollzeile 9 | Karntner Strasse 21-23, Vienna 1010, Austria (Innere Stadt)
+43-1-512 23 43
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Ranked #31 of 2,364 restaurants in Vienna
Certificate of Excellence 2013
Cuisines: Coffee Shop, Dessert
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Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Takeout, Dessert
Neighborhood: Innere Stadt
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107 reviews from our community

91% Recommend
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
28 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 10, 2014

I was introduced to this place over two years ago on one my long stretches in Vienna. I like to let friends know about it now too when they are coming to town. Nice atmosphere, really excellent cakes and pastries - can't be beat. I just feels so Viennese! Plus, you have the great central location on the Kärntner Straβe.... More

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Berlin, Germany
Senior Contributor
21 reviews 21 reviews
12 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2014

Every day, at 16:00, when I'm in Vienna, you will find me sitting on the second floor with a book, a cappuccino and an appeal strudel with Vanila sauce. This is one of the best places in all Vienna, and you must! Visit it once you arrive, and I promise you that you will keep going there every day. Don't... More

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Top Contributor
292 reviews 292 reviews
155 restaurant reviews
270 helpful votes 270 helpful votes
4 of 5 stars Reviewed January 6, 2014

Yesterday I visited the Central Cafe, which had great atmosphere and is a classic large Viennese cafe. Heiner is a really lovely classic small cafe, with two comfortable wood lined rooms and great cakes. The coffee and the cakes were better than the Central, in my opinion. A very warm place to hang out.

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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 7, 2013

That's the best word I can think of for this. The old fashioned decor, the traditionally dressed server, the little china plates. I sat back to melange and apfelstrudel while the tourists came by snapping photos through the window. I liked this place very much; the cakes looked lovely and mine certainly tasted excellent. The coffee was delicious and the... More

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Vienna, Austria
Top Contributor
110 reviews 110 reviews
58 restaurant reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed November 25, 2013

Great location in the centre of Vienna. Service is good and friendly. The coffee and cake is very good. The interior decor is somewhat trapped in the 1980's but I think that adds to the charm of the cafe. Definitely recommend a visit.

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Senior Contributor
26 reviews 26 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 23, 2013

We went in for coffee and cake, chosen because we were passing and it looked inviting. Very traditional, what you would expect as typically Viennese. Lovely atmosphere, friendly service and, most importantly good coffee and cake.

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Honolulu, Hawaii
Top Contributor
57 reviews 57 reviews
49 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2013

Heiner, Gerstner, Demel, Oberlaaer, are the best places for a great Torte, Melange and people watching. Lately we prefer Heiner since they have the best selection of Small Desserts (Petits Fours) especially since Lehmann on Graben was forced out of business due to an exorbitant increase of rent. The Decor is a bit 60 / 70 fish but the Cakes... More

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Uttendorf, Austria
5 reviews 5 reviews
5 of 5 stars Reviewed October 28, 2013

A must!! Don't bother with Cafe Mozart, go here instead. Cakes were fresh, service was delightful and freindly, prices were good. It had a lovely traditional, genuine feel and you sensed that it wasn't a tourist trap, locals were there too. We visited the "other" cafes which everyone raves about, but wished we had discovered this place earlier in our... More

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3 reviews 3 reviews
3 restaurant reviews
4 of 5 stars Reviewed October 6, 2013 via mobile

This seems to be a place for locals and tourists a like. The salon upstairs is always busy, so we considered ourselves lucky to get a table for a coffee and pastry. The waitress was patient with us, and pretty fast, considering how busy the place was. Definitely worth returning for a more complete meal...and dessert.

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Dallas, Texas and Vienna, Austria
Senior Contributor
47 reviews 47 reviews
6 restaurant reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed August 1, 2013

A visit to Vienna is never complete without coming to Heiner on the Karntnerstrasse. In good weather, sit outside at the cafe tables and "people watch". Waitresses all speak enough English if your German is not up to par. You can choose from many wonderful cakes but our favorite dessert (in season late summer only) is a very special treat-... More

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