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Avinguda Meritxell, 73, Andorra la Vella AD500, Andorra
+376 808 100
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Dining options: Lunch, Dinner, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 379 reviews
Visitor rating
  • 80
    Excellent
  • 158
    Very good
  • 75
    Average
  • 29
    Poor
  • 37
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Nice experience!

Had to write this because I've just read a couple of bad reviews and we ate there just last night and had the opposite experience. At the door we were asked if we wanted tapas or restaurant, tapas was outside and restaurant seemed to be upstairs. Choosing the latter we were led up a flight of... read more

4 of 5 starsReviewed July 31, 2015
Maureen B
,
Causses et Veyran, France
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379 Reviews from our TripAdvisor Community

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Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Causses et Veyran, France
Level Contributor
7 reviews
4 restaurant reviews
4 of 5 stars Reviewed July 31, 2015 NEW

Had to write this because I've just read a couple of bad reviews and we ate there just last night and had the opposite experience. At the door we were asked if we wanted tapas or restaurant, tapas was outside and restaurant seemed to be upstairs. Choosing the latter we were led up a flight of stairs into a beautiful... More 

Was this review helpful? Yes 1
Girona, Spain
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2015

The short story: We totally got Pretty Woman-ed at this place! No one would wait on us! Or even acknowledge us! The longer story: I've been to Andorra a couple of times in the last few years, and have enjoyed a few meals here. Yesterday I tried to eat here again with my husband and my mom. It started off... More 

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Barrie, Canada
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 13, 2015

We stopped here for dinner on our last night in Andorra and were not disappointed. We had a cheese fondue and grilled meat on a hot stone both were exceptional. My only regret is that. I did not try the racelette. My daughter ordered off of the kids menu and had a nice pasta dish and the chicken prices both... More 

Was this review helpful? Yes 1
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review

thankyou very much to be in our restaurant More 

Barcelona, Spain
Level Contributor
57 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 12, 2015

On a Sunday in Andorra there aren't many choices for lunch... we finally went here and were pleasantly surprised by the food. Everything was delicious -- veggies, wine, raclette and chocolate fondue. It's true the waiters weren't very friendly - but the food was great!

Was this review helpful? Yes 1
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review

Thank you very much and see you soon More 

Almaty, Kazakhstan
Level Contributor
213 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
1 of 5 stars Reviewed January 6, 2015 via mobile

We were stupid enough to drop in for lunch in this restaurant despite all the negative comments we had read about it on TriAdvisor. Our encounter with the waiters and the guy who seemed to be in charge was really impressive though very short. The place was totally empty at 2 p.m. but they sent us to the second floor... More 

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El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review
Google Translation

Le contestare para que quede constancia de lo que es un maleducado. Ha entrado usted en el restaurante a gruñido... More 

Level Contributor
100 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed January 5, 2015

To end an excellent trip in Andorra we had the perfect dinner. The food was excellent, we tried the Raclette Royal, the classic cheese fondue and another type of Raclette. The three were excellent, from another world. It was that good we order another goat cheese fondue. The service was really nice and friendly. The only problem we had is... More 

Was this review helpful? Yes 1
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review

Thank you More 

Wellington, New Zealand
Level Contributor
94 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed November 26, 2014 via mobile

I wish we were able to get online and check out the trip adviser reviews before our group of 6 decided to have dinner here. All the negative feedback below is still true. Only four others in the restaurant, but they seated us at an uncomfortable corner, then ignored us. Throughout the meal we had I chase them up for... More 

Was this review helpful? Yes
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review
Google Translation

No,nos vamos a disculpar por un comentario engañoso;Tiene usted razon nos acordamos de ustedes y los otros clientes tambien se... More 

Stonehouse
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 25, 2014

We night stopped in Andorra and after looking hard for a restaurant that was more than a cafe we came upon this restaurant , my husbands rule of thumb being Tablecloths ! This seemed to fit the bill . The food was average just but the service was poor , waiting staff that you got the impression were doing you... More 

Was this review helpful? Yes 1
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review

Sorry this misunderstanding and invite you to come forward on your next visit,to have the chance to Exchange views with you to improve our services.Thank you very much. ( We do not share your version ) More 

Toulouse, France
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 25, 2014

This was a pretty bad choice, the pizzeria next door would have been much safer. I'm saying this because the food was horrible and very fat. Especially avoid pork feet! The service wasn't very nice either, they were acting very preoccupied with anything else than making us feel welcome.

Was this review helpful? Yes
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review

Sorry this misunderstanding and invite you to come forward on your next visit,to have the chance to Exchange views with you to improve our services.Thank you very much. ( We do not share your version ) More 

Swindon, United Kingdom
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 29, 2014

The restaurant looked good from the outside and the menu looked adequate. Our initial waiter was good but we had a different one half way through. I had moules marinere for starter which was very nice and my husband had asparagus which he enjoyed. For the main meal I ordered macaroni cheese. When it arrived there was a dish of... More 

Was this review helpful? Yes 1
El Refugi Alpí A, Gerente at El Refugi Alpi, responded to this review
Google Translation

Ya es lo que nos faltaba por ver en sus comentarios en tripadvisor,a ver si se ponen las pilas y... More 

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Additional Information about El Refugi Alpi

Address: Avinguda Meritxell, 73, Andorra la Vella AD500, Andorra
Phone Number: +376 808 100
Location: Europe  >  Andorra  >  Andorra la Vella Parish  >  Andorra la Vella
Average Prices: USD $19 to $38
Cuisine: European, Fondue

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Restaurant Details

Location and Contact Information

  • Address: Avinguda Meritxell, 73, Andorra la Vella AD500, Andorra
  • Location: Europe  >  Andorra  >  Andorra la Vella Parish  >  Andorra la Vella
  • Phone Number: +376 808 100

Price and Cuisine

  • Average Prices: USD $19 to $38
  • Cuisine: European, Fondue

Questions & Answers

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?