We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

helvetia

bahnhofstrasse 72, Zermatt, Switzerland
Website
Improve this listing
Ranked #137 of 175 Restaurants in Zermatt
Hours:
Sun - Sat 6:00 pm - 9:45 pm
Cuisines: Swiss
Most recent review
- May 4, 2014
Restaurant details
Write a Review

27 reviews from our community

Visitor rating
    2
    10
    4
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 4, 2014

From reviews we had read in various Zermatt magazines, we were expecting a quaint chalet restaurant with great food. What we got was an upstairs room that was too hot with distinctively average food. The fondue trio was tasteless and seemed to come out of a packet. A big disappointment all round.

Was this review helpful? Yes
Oslo, Norway
Top Contributor
83 reviews 83 reviews
28 restaurant reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

We where disapointed at this restaurant. The food was nothing special, and even when we ordered two different dishes they all looked the same and all the vegetables was identical. They service was ok, but nothing more. Compared to the prices and the dinner we had at Alex grill the day before we can not recommend this restaurant.

Was this review helpful? Yes
zermatt
Contributor
19 reviews 19 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were a Family of three Generations and found something for everyone. The schnitzel and the Cordon-blueu were the Highlights, along with the snails and the faux-snails. The Service is friendly and the Price is reasonable. I would have preferred a fish item on the menu or a large salad as the healthy Option but the men in the Family... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2014

Had the worst meal, a couple of lukewarm spoonfuls of grainy (I assume powdered) French onion soup in a totally inappropriate bowl/plate followed by a reasonably sized salad but with a garlic dressing far too strong for even a garlic lovers palette. Unfriendly staff, very disappointed. Only positive is that the bad experience made me write my first TripAdvisor review... More

Was this review helpful? Yes
Zurich
Top Contributor
68 reviews 68 reviews
48 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 15, 2013

I've been there before and had a delicious Tomato Fondue (delicious with cheese, but not as heavy as the normal one) and wanted to go back for that. It was delicious again; my partner had a perfectly prepared Entrecôte with lots of veggies, which he asked for. Best was that the bill was reasonable, again given the environment...and the service... More

Was this review helpful? Yes
Dorking, United Kingdom
Top Contributor
106 reviews 106 reviews
40 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 24, 2013

we visited the first night so had nothing to compare it to. By the third night we had placed this in 3rd place. But it was good and the service was pleasant.

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
3 of 5 stars Reviewed March 22, 2013

We stumbled in here on our first night in Zermatt, without a reservation. We later learned that reservations are a must in Zermatt! We thought the food was actually pretty decent. The restaurant was clean and well located in the middle of town. However, the service was a bit cold. I don't think we'd necessarily go out of our way... More

Was this review helpful? Yes
Bern, Switzerland
Contributor
13 reviews 13 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 23, 2013

I was really looking forward to a nice meal after a long day, so this place was a real disappointment. We were in 2 large groups, the first group got served within 1/2 hour and the 2nd group waited 2 HOURS! POOR, POOR SERVICE!! Besides that, the food was not worth the wait. The poor wait staff were over stretched...the... More

Was this review helpful? Yes
Bern, Switzerland
Top Contributor
67 reviews 67 reviews
34 restaurant reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed December 17, 2012

I have been to over 420 cities in four continents. I've had better service - and better food - at a $2 taco stand in Tijuana than I had at this atrocious, overpriced restaurant in Zermatt. Not only did they take nearly 2 hours to get us the food we ordered, they got us the WRONG fondue. We ordered truffle... More

Was this review helpful? Yes 1
Lausanne, Switzerland
Contributor
15 reviews 15 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 11, 2012

The cheese fondue was really awful, the worst we ever had! On the bright side, the wine was really good, the Walliser platter nice and the waitress friendly.

Was this review helpful? Yes

Travelers who viewed helvetia also viewed

 
Zermatt, Valais
Zermatt, Valais
 

Been to helvetia? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage helvetia, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing