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helvetia

Swiss, Thai
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bahnhofstrasse 72, Zermatt 3920, Switzerland
+41 27 967 10 20
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TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 2
    Excellent
  • 10
    Very good
  • 6
    Average
  • 7
    Poor
  • 8
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Most recent review
Bad fondue

We were in a group of 7 people and all good restaurants were fully booked. The only available place was Helvetia Restaurant. The herb fondue was terrible, and the other foods were below average. I do not recommend to go there.

2 of 5 starsReviewed February 24, 2015
Clamatsui
,
Sao Paulo, SP
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33 Reviews from our TripAdvisor Community

Date | Rating
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English first
Sao Paulo, SP
Senior Contributor
45 reviews 45 reviews
36 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 24, 2015

We were in a group of 7 people and all good restaurants were fully booked. The only available place was Helvetia Restaurant. The herb fondue was terrible, and the other foods were below average. I do not recommend to go there.

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London, United Kingdom
Senior Contributor
47 reviews 47 reviews
31 restaurant reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed May 4, 2014

From reviews we had read in various Zermatt magazines, we were expecting a quaint chalet restaurant with great food. What we got was an upstairs room that was too hot with distinctively average food. The fondue trio was tasteless and seemed to come out of a packet. A big disappointment all round.

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Oslo, Norway
Top Contributor
85 reviews 85 reviews
30 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

We where disapointed at this restaurant. The food was nothing special, and even when we ordered two different dishes they all looked the same and all the vegetables was identical. They service was ok, but nothing more. Compared to the prices and the dinner we had at Alex grill the day before we can not recommend this restaurant.

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zermatt
Contributor
20 reviews 20 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were a Family of three Generations and found something for everyone. The schnitzel and the Cordon-blueu were the Highlights, along with the snails and the faux-snails. The Service is friendly and the Price is reasonable. I would have preferred a fish item on the menu or a large salad as the healthy Option but the men in the Family... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

Had the worst meal, a couple of lukewarm spoonfuls of grainy (I assume powdered) French onion soup in a totally inappropriate bowl/plate followed by a reasonably sized salad but with a garlic dressing far too strong for even a garlic lovers palette. Unfriendly staff, very disappointed. Only positive is that the bad experience made me write my first TripAdvisor review... More 

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Zurich
Top Contributor
78 reviews 78 reviews
56 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 15, 2013

I've been there before and had a delicious Tomato Fondue (delicious with cheese, but not as heavy as the normal one) and wanted to go back for that. It was delicious again; my partner had a perfectly prepared Entrecôte with lots of veggies, which he asked for. Best was that the bill was reasonable, again given the environment...and the service... More 

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Dorking, United Kingdom
Top Contributor
120 reviews 120 reviews
44 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 24, 2013

we visited the first night so had nothing to compare it to. By the third night we had placed this in 3rd place. But it was good and the service was pleasant.

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2013

We stumbled in here on our first night in Zermatt, without a reservation. We later learned that reservations are a must in Zermatt! We thought the food was actually pretty decent. The restaurant was clean and well located in the middle of town. However, the service was a bit cold. I don't think we'd necessarily go out of our way... More 

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Bern, Switzerland
Contributor
13 reviews 13 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 23, 2013

I was really looking forward to a nice meal after a long day, so this place was a real disappointment. We were in 2 large groups, the first group got served within 1/2 hour and the 2nd group waited 2 HOURS! POOR, POOR SERVICE!! Besides that, the food was not worth the wait. The poor wait staff were over stretched...the... More 

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Bern, Switzerland
Top Contributor
68 reviews 68 reviews
35 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 17, 2012

I have been to over 420 cities in four continents. I've had better service - and better food - at a $2 taco stand in Tijuana than I had at this atrocious, overpriced restaurant in Zermatt. Not only did they take nearly 2 hours to get us the food we ordered, they got us the WRONG fondue. We ordered truffle... More 

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Restaurant Details

Location and Contact Information

  • Address: bahnhofstrasse 72, Zermatt 3920, Switzerland
  • Location: Europe  >  Switzerland  >  Swiss Alps  >  Canton of Valais  >  Zermatt
  • Phone Number: +41 27 967 10 20

Price and Cuisine

  • Cuisine: Swiss, Thai

Questions & Answers

Questions? Get answers from helvetia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?