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bahnhofstrasse 72, Zermatt 3920, Switzerland
+41 27 967 10 20
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Ranked #141 of 174 Restaurants in Zermatt
Cuisines: Swiss, Thai
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28 reviews from our community

Visitor rating
    2
    10
    5
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
31 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 4, 2014

From reviews we had read in various Zermatt magazines, we were expecting a quaint chalet restaurant with great food. What we got was an upstairs room that was too hot with distinctively average food. The fondue trio was tasteless and seemed to come out of a packet. A big disappointment all round.

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Oslo, Norway
Top Contributor
85 reviews 85 reviews
30 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 10, 2014 via mobile

We where disapointed at this restaurant. The food was nothing special, and even when we ordered two different dishes they all looked the same and all the vegetables was identical. They service was ok, but nothing more. Compared to the prices and the dinner we had at Alex grill the day before we can not recommend this restaurant.

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zermatt
Contributor
20 reviews 20 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were a Family of three Generations and found something for everyone. The schnitzel and the Cordon-blueu were the Highlights, along with the snails and the faux-snails. The Service is friendly and the Price is reasonable. I would have preferred a fish item on the menu or a large salad as the healthy Option but the men in the Family... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

Had the worst meal, a couple of lukewarm spoonfuls of grainy (I assume powdered) French onion soup in a totally inappropriate bowl/plate followed by a reasonably sized salad but with a garlic dressing far too strong for even a garlic lovers palette. Unfriendly staff, very disappointed. Only positive is that the bad experience made me write my first TripAdvisor review... More 

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Zurich
Top Contributor
71 reviews 71 reviews
49 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 15, 2013

I've been there before and had a delicious Tomato Fondue (delicious with cheese, but not as heavy as the normal one) and wanted to go back for that. It was delicious again; my partner had a perfectly prepared Entrecôte with lots of veggies, which he asked for. Best was that the bill was reasonable, again given the environment...and the service... More 

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Dorking, United Kingdom
Top Contributor
115 reviews 115 reviews
43 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 24, 2013

we visited the first night so had nothing to compare it to. By the third night we had placed this in 3rd place. But it was good and the service was pleasant.

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2013

We stumbled in here on our first night in Zermatt, without a reservation. We later learned that reservations are a must in Zermatt! We thought the food was actually pretty decent. The restaurant was clean and well located in the middle of town. However, the service was a bit cold. I don't think we'd necessarily go out of our way... More 

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Bern, Switzerland
Contributor
13 reviews 13 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 23, 2013

I was really looking forward to a nice meal after a long day, so this place was a real disappointment. We were in 2 large groups, the first group got served within 1/2 hour and the 2nd group waited 2 HOURS! POOR, POOR SERVICE!! Besides that, the food was not worth the wait. The poor wait staff were over stretched...the... More 

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Bern, Switzerland
Top Contributor
68 reviews 68 reviews
35 restaurant reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 17, 2012

I have been to over 420 cities in four continents. I've had better service - and better food - at a $2 taco stand in Tijuana than I had at this atrocious, overpriced restaurant in Zermatt. Not only did they take nearly 2 hours to get us the food we ordered, they got us the WRONG fondue. We ordered truffle... More 

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Lausanne, Switzerland
Contributor
15 reviews 15 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 11, 2012

The cheese fondue was really awful, the worst we ever had! On the bright side, the wine was really good, the Walliser platter nice and the waitress friendly.

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Additional Information about helvetia

Address: bahnhofstrasse 72, Zermatt 3920, Switzerland
Phone Number: +41 27 967 10 20
Location: Europe  >  Switzerland  >  Swiss Alps  >  Canton of Valais  >  Zermatt
Cuisine: Swiss, Thai

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  • Do you have gluten-free options?
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  • Do you allow dogs on the outdoor patio?