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Ristorante Le Relais - Grand Hotel Villa Castagnola

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Viale Castagnola 31 | Grand Hotel Villa Castagnola, Lugano, Switzerland
41 91 973 2555
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Good for:
Outdoor seating
Scenic view

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 37
    Excellent
  • 10
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    5 of 5 stars
Most recent review
Historical hotel, big park, near the sea, at highest level

I have already eaten many times here, and always been very happy about it! A big chimney room, where you may enjoy a tea, good traditional meals, served with class and care, really pleasant surrounding.

5 of 5 starsReviewed March 17, 2015
Lucia R
,
Lugano, Switzerland
Good for:
  • Outdoor seating
  • Scenic view
  • Reservations
  • Late Night
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50 Reviews from our TripAdvisor Community

Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
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  • Turkish first
  • Any
English first
Lugano, Switzerland
Senior Contributor
42 reviews 42 reviews
17 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 17, 2015

I have already eaten many times here, and always been very happy about it! A big chimney room, where you may enjoy a tea, good traditional meals, served with class and care, really pleasant surrounding.

Was this review helpful? Yes
Antonella A, Direttore vendite at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Valued Guest, thank you for sharing your comments on Tripadvisor. The Grand Hotel Villa Castagnola will have its 130th anniversary this year, an amazing goal, full of family tradition, passion and commitments. We are delighted to read that we do meet your expectations everytime you visit us, our chef Christian Bertogna offers a light and innovative Mediterranean cuisine –... More 

Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
17 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 18, 2015

We had a lovely meal recently at this restaurant. The service was excellent, the menu varied, the wine selection interesting and the food very good.

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you very much for your very nice comment. We are glad to read that you appreciated the culinary offer as well as the wine selection of our restaurant Le Relais. We will surely forward your compliments and look forward to welcome you back soon. Kind regards, The Grand Hotel Villa Castagnola, Lugano More 

Top Contributor
86 reviews 86 reviews
74 restaurant reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 29, 2014

We had Christmas day lunch here. The set meal was very well balanced and executed with each course being delicious What made the lunch special was the excellent service with personal greetings from both the General Manager and the Restaurant Manager. Any minor glitches were dealt with immediately with an apology and a smile We had a wonderful lunch over... More 

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear guest, we thank you for your lovely comment about your Christmas Lunch with us. We are really happy to know that you enjoyed your lunch at Restaurant Le Relais and that you appreciated the attentiveness and kindness of our staff. We will certainly forward your compliments to our colleagues and would be delighted to welcoming you back soon for... More 

East Amherst NY
Top Contributor
71 reviews 71 reviews
50 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 8, 2014

The restaurant was good but not remarkable so that we were there only once.Very good service and good food.I am sorry but i do not remember what we ate since we travelled all over for 4 weeks

Was this review helpful? Yes 1
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for sharing your thoughts about Restaurant Le Relais. We are happy to know that you enjoyed your evening at our restaurant. We hope to be able to welcome you back soon for an even more memorable experience. Kindest regards Grand Hotel Villa Castagnola More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
5 of 5 stars Reviewed October 17, 2014

We have been to Lugano many times but had never dined in the Ristorante Le Relais at the Grand Hotel Villa Castegnola. We have friends in Lugano and Chiasso and invited them to join us for the evening. Surprisingly, they had never eaten there either. I had read many reviews on TripAdvisor and thought this would be a great experience.... More 

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you for your beautiful comment. We are truly happy to read that you enjoyed your excperience at our restaurant. Indeed, as you noticed, the restaurant offers a quite unique setting and lake view. The dishes, also often seen as culinaric artworks, are much appreciated from our guests. We will surely forward your compliments to the respective... More 

Top Contributor
111 reviews 111 reviews
63 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 16, 2014

We went to Relais as a second choice and it didn't stand to the expectations. Very fancy and elegant but the food was average nothing special for the price.

Was this review helpful? Yes
Zorloni, Direttore vendite at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for sharing your thoughts of our Restaurant Le Relais and we are very sorry to read that the experience didn’t satisfy your expectations. We sincerely hope to be able to welcoming you back in order to give you a second chance to try our Restaurant. Kindest regards Letizia Gianora Sale&Marketing Manager More 

New York City, New York
Top Contributor
69 reviews 69 reviews
27 restaurant reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 29, 2014

Place created for romance. With its location, food and piano player its wonderful place to dine. reservation is must especially in the Summer. Every table was taken. Have aperitif at the bar very classy decorated

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, we thank you for your comment. We are happy to know that you liked our restaurant Le Relais and are sorry that all tables were taken. We will make shure that for your next visit a table will be reserved for you. We look forward to welcome you back soon at our beautiful Villa Castagnola Kindest regards Giacomo... More 

Irvine, California
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

We stayed at the hotel and loved it so much we ate here twice during our 4 day stay. Particularly liked eating out on the terrace under the stars. The dishes were creative, rose wine delicious and service superb.

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Karen, Many thanks for your very nice comment. We are delighted to read that you had the chance to fully enjoy our restaurant Le Relais. During summer time the terrace is a beautiful and unique spot from where to enjoy the park and the lake view. We will surely forward your compliments to the restaurant staff and look forward... More 

Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Finally cleared up enough to enjoy dinner on the patio under the stars. Maître d welcomed us with open arms and visited throughout the evening to ensure we were enjoying our dining experience. Provided some insight as to the local events and made some suggestions for our next day travels. Anyway, back to the food and service. Creative chef driven... More 

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you for your nice comment. We are truly pleased to read that you had a great evening at our restaurant Le Relais. We are also happy to know that you fully appreciated the culinary offer and the care of our Maître! We will surely forward your compliments to the Relais staff and look forward to welcome... More 

New Jersey, USA
Top Contributor
87 reviews 87 reviews
54 restaurant reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 7, 2014

Ordered a Caesar salad with chicken and although the chicken was excellent the salad was shockingly iceberg or similar tasteless lettuce instead of traditional romaine. View and service were good. We had planned to return for an expensive dinner but were so disappointed with lunch that we cancelled dinner.

Was this review helpful? Yes
Zorloni, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this review

Dear Guest, We thank you for your comment and remarks about our Restaurant Le Relais. We are sorry to read that the Caesar salad was not of your taste and we will certainly forward your remark to our Executive Chef. Although this experience, we hope to have the chance to welcome you back soon to fully enjoy our delightful Mediterranean... More 

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Restaurant Details

Location and Contact Information

  • Address: Viale Castagnola 31 | Grand Hotel Villa Castagnola, Lugano, Switzerland
  • Location: Europe  >  Switzerland  >  Swiss Alps  >  Canton of Ticino  >  Lugano
  • Phone Number: 41 91 973 2555

Price and Cuisine

  • Average Prices: USD 40 - 120
  • Cuisine: Mediterranean

Restaurant Characteristics

  • Good for: Outdoor seating, Scenic view

Questions & Answers

Questions? Get answers from Ristorante Le Relais - Grand Hotel Villa Castagnola staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?