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Restaurant Bam Bou (The Hotel)

Certificate of Excellence
$$$$
Sushi, Bar, Fusion, Asian fusion
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Sempacherstrasse 14, Lucerne CH-6002, Switzerland
041 226 86 86
Website
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Dining options: Dinner, Reservations, Late Night
Good for:
Romance
Doing business
Special occasions
Entertaining clients
Dinner
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 83 reviews
Visitor rating
  • 39
    Excellent
  • 29
    Very good
  • 10
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
What a let down....

After long hard research to find a 'special' location for our family Christmas eve dinner we were let down terribly. Although the starter (duck spring rolls) were delicious we had to wait over 2 hours before the main course was served. The service was terribly slow and once the food arrived the... read more

2 of 5 starsReviewed January 2, 2015
Twinks1970
,
Muri, Aargau, Switzerland
Good for:
  • Romance
  • Doing business
  • Special occasions
  • Entertaining clients
  • Dinner
  • Reservations
  • Late Night
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83 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Muri, Aargau, Switzerland
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 2, 2015

After long hard research to find a 'special' location for our family Christmas eve dinner we were let down terribly. Although the starter (duck spring rolls) were delicious we had to wait over 2 hours before the main course was served. The service was terribly slow and once the food arrived the lamb (2 portions) had to be returned to... More 

Was this review helpful? Yes
ManagerTH, Quality Management at Restaurant Bam Bou (The Hotel), responded to this review

Dear Twinks 1970 Thank you, that you share your feedback here on Tripadvisor! We assure you to take your valuable feedback seriously. It helps us to improve our grade of service and to scrutinize our standard procedures. We don’t want to whitewash these circumstances you mentioned. We realized our mistake regarding your main course and tried to make amends for... More 

Winchester, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 25, 2014 via mobile

Special dinner on Xmas eve......the spring rolls were delicious as was the Dancing Beef.......but........the service was painfully slow and inattentive. In addition, two of our party had lamb that had to be sent back as it was raw-when it came back it was not much better and they both left it. We did I not get charged for the lamb,... More 

Was this review helpful? Yes
ManagerTH, Quality Management at Restaurant Bam Bou (The Hotel), responded to this review

Dear Peter L We would like to thank you for your stay at our Restaurant Bam Bou and your online feedback. First of all, we apologize for disappointing you during your stay. Our first concern is the satisfaction of our guests and we spare no effort to improve and optimize our service constantly. Therefore, we take your valuable feedback very... More 

Walchwil, Switzerland
2 reviews
5 of 5 stars Reviewed August 19, 2014

We had booked our table in Advance The Bam Bou is everything you would expect from a great fusion restaurant The sushi is fresh, and made with care,love and tasted amazing they have some classics on the menu like dancing beef, which you just have to try and please don't forget the crab cakes "absolutely" amazing. all in all a... More 

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Geneva, Switzerland
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 1, 2014

The food was excellent. We had sushi and it was very fresh. Spring rolls were also fabulous. Beautifuly served. Impecable service. Pricey but worth it.

Was this review helpful? Yes
Lucerne, Luzern, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014 via mobile

Modern stylish restaurant. Fusion food. Absolutely delicious and amazing food. Service impeccable; Friendly, professional and knowledgable. Lucerne prices. Circa 200 CHF per couple for starter + main + bottle of wine. Worth every single rappen !! It's that good

Was this review helpful? Yes 1
Romanshorn, Switzerland
Top Contributor
127 reviews 127 reviews
30 restaurant reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 17, 2014

if you are in lucerne and a lover of fusion cusuine, hen bam bou restaurant is the place to be. it was my first time here yesterday with friends. the atmosphere was very chic, romantic and inviting although it was on underground level. the service was very proffesional and attentive. i super love the open kitchen just like the nam... More 

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Singapore, Singapore
Top Contributor
123 reviews 123 reviews
65 restaurant reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 4, 2014

Was brought here by a good friend and must say this was a good recommendation! The food was excellent. This restaurant is nestled in a quiet corner of Luzern inside a hotel. May not look like a restaurant from the outside, but once inside the tables are laid out very well with the eating utensils and wine glasses all neatly... More 

Was this review helpful? Yes
Arlington, Virginia
Top Contributor
63 reviews 63 reviews
37 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 27, 2013

The menu emphasizes Asian food and seafood; the quality is great and the kitchen shows a lot of imagination; the dishes are unusual and attractive; the price levels are high but it is worth it; the staff is very professional and helpful;

Was this review helpful? Yes
Lucerne, Switzerland
Senior Contributor
42 reviews 42 reviews
28 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 28, 2013

Lived in Lucerne for over 2 years and often go to BamBou. Great beef and the sushi is fanastic. Good selection of wine too

Was this review helpful? Yes
Lucerne, Switzerland
Senior Contributor
46 reviews 46 reviews
8 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 24, 2013

Went here for a business dinner with the question if Bam Bou was OK for me.... After not having visited this restaurant for a couple of years as I had some less good experiences in the past I thought why not give it a try again, as I heard Andrew Clayton, the Chef who opened the restaurant in 2000 is... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Sempacherstrasse 14, Lucerne CH-6002, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: 041 226 86 86

Price and Cuisine

  • Average Prices: USD 25 - 120
  • Cuisine: Sushi, Bar, Fusion, Asian fusion

Restaurant Characteristics

  • Good for: Romance, Doing business, Special occasions, Entertaining clients

Questions & Answers

Questions? Get answers from Restaurant Bam Bou (The Hotel) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?