Having lived in Lucerne for many years, my family came to visit and it was my intention to make their trip unforgettable, but not in such a NEGATIVE way. Having spent a fortune on taxi fares, (there and back form my home) , we ordered starters and wine from the friendly staff. they took our order, efficient! Then, we waited... More

I am said to admit that they still did not make all the improvement since they have gotten all this imput. To start with the good points. This place just looks stunning. It might be the best spot in whole of Luzern creating an opportunity to make the best restaurant in Switzerland. The Chateau has everything and is placed very... More

Disappointing in every way. Service very unfriendly, climate much too warm, first serving was cold and the Sauce Bérnaise was with frozen herbs rather then fresh, the second serving was fine but what they announced on the menue as "Vegetable bouquet" turned out to be chopped squash.

We were customers of the restaurant before and we used to love the food there, it was this fusion new cuisine and it was exquisite, the ambiance in the restaurant was always one of luxus and elegance, but that all changed since they re-opened recently. Obviously the chef changed and the service became terrible, I think it belongs now to... More

Booked the restaurant for dinner for a work event and it was truly appalling. The service was so bad that my colleague ended up going into the kitchen myself to bring out the plates to serve our Senior Management herself, nobody was not amused. Will not return here EVER again

With the re-opening of the Chateau Guetsch it has turned to its worst. It used to be an exquisite place but with the re-opening it turned into a joke. If it would have been just with us I would put it down as "everything that can go bad did go bad". However, since it happened to all the tables around... More