We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fondue House

Eisengasser 15, Lucerne, Switzerland
Improve this listing
Ranked #191 of 272 Restaurants in Lucerne
Cuisines: Swiss
More restaurant details
Restaurant details
Good for: Romance, Local cuisine
Dining options: Reservations, Late Night
Description: Restaurant open to general public.
Write a Review

166 reviews from our community

Visitor rating
    30
    41
    27
    16
    52
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fort Myers, FL
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 13, 2014

My mother and I had dinner at Fondue House while in Lucerne and were very satisfied. We both ordered from the combo options in which you get a cheese fondue, a bourguignonne (fondue oil to cook chicken and beef) and chocolate fondue as well. We thought everything about the meal was great. Cheese was delicious, all the sauces for the... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 12, 2014

We decided to try this restaurant as we love both fondue and raclette. We thought we would have an authentic Swiss fondue experience. Well - it sure wasn't! This was the worst meal we had in Switzerland. As others have noted, the food wasn't great, the service was poor, and the ambience terrible. We were stuck on the second level... More

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed September 9, 2014

I am kicking myself now for going to this restaurant as the name Fondu House should have given it away that it was a tacky tourist trap. The head waiter was extremely rude. He dismissed us rudely when we asked for tap water. We were made to rush our ordering. Bread was clearly not fresh and in a plastic bag... More

Was this review helpful? Yes
Mumbai
1 review
1 of 5 stars Reviewed September 7, 2014 via mobile

Yes it is, and they go about it pretty systematically! The menu says 36 chf for 1 portion classic cheese fondue, but you can't order only 1 portion because they'll charge you 15 chf as service charge if you order only 1 portion....so we end up ordering 2 portions and here's what we get - a bowl full of salty... More

Was this review helpful? Yes
Oakland, Michigan
Senior Contributor
21 reviews 21 reviews
3 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 6, 2014

We were looking for a fondue restaurant in Luzern after having great experience of this food in Lauterbrunnen. We were deceived by the name of this place... We were forced to order fondue for each person even though my wife wanted to order a lighter meal. Bread came in a sealed bag that was apparently not fresh. The quality of... More

Was this review helpful? Yes
Mumbai, India
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 4, 2014

We went to try Swiss fondue here. Fondue for 2 cost us close to 70 CHF. Thats pretty expensive for a meal for 2. They do serve adequate amount of fondue bread and potatoes. But i guess the pricing is to do with the exoticness of having fondue in Switzerland rather than the fondue itself. The waitress who served us... More

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
8 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 23, 2014

We decided to check it out for fondue our first night in Lucerne despite the mediocre reviews. The atmosphere was very quaint and warm and the staff were very friendly. We opted to go all out and get the 3-course meal - cheese (moite-moite), meat fondue (bourgignon), and chocolate fondue. Everything was very delicious. When we asked for a little... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

I moved Swiss from Paris with terrible experiment about food and sevice in Paris. I ordered Fondue and Steak here. The Waitress (maybe boss?) was very kind and skillful at her work. And other staffs (like born Asian) are so kind. Fondue is little salty, but I ate it deliciously. Steak is thick, so texture is good. It is good... More

Was this review helpful? Yes
New Westminster, Canada
Top Contributor
90 reviews 90 reviews
36 restaurant reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 7, 2014

We recently visited Lucerne and the Fondue House. While I was expecting an amazing experience, given the menu prices (priced like a five star restaurant), the experience was far from amazing. We found the staff were somewhat rude and don't offer the basics in terms of hospitality. They also wouldn't offer another table tap water. They said they "don't offer... More

Was this review helpful? Yes 1
Huntingdon, United Kingdom
Top Contributor
109 reviews 109 reviews
41 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 4, 2014

Like many things in Switzerland, the Fondue House is pricey. The food was excellent and it filled us up, but not sure it was worth the cost. We ordered the cheese fondue with a side of mixed vegetables and chicken. The cheese fondue was excellent though and everything we put into it came out tasting amazing. I would recommend going... More

Was this review helpful? Yes 1

Travelers who viewed Fondue House also viewed

Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 

Been to Fondue House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Fondue House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing