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Grom

#14 of 176 Dessert in Florence
Certificate of Excellence
Neighborhood:
Duomo
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Via del Campanile, Florence, Italy
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Dining options: Late Night, Takeout

TripAdvisor Reviewer Highlights

Read all 1,569 reviews
Visitor rating
  • 892
    Excellent
  • 392
    Very good
  • 177
    Average
  • 57
    Poor
  • 51
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
There are other places...ignore them!

We had quite a few ices in Florence but this humble place beats the others hands down. It's a totally different product - natural, even organic...but the texture and taste...Utterly delicious! Go there.

5 of 5 starsReviewed 5 days ago
patrm14
,
London
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1,569 Reviews from our TripAdvisor Community

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London
Level Contributor
203 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had quite a few ices in Florence but this humble place beats the others hands down. It's a totally different product - natural, even organic...but the texture and taste...Utterly delicious! Go there.

Helpful?
Thank patrm14
Level Contributor
44 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

If you're touring Firenze and are close to the Duomo, this ice cream is not to be missed. A bit hard to find, as its a block away on a side street, but well worth the search on maps. Try the torrone, but all the flavours are exceptional.

Helpful?
Thank Stephen N
Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Was wondering where the real gelateria places were? You know the ones without the mountains of bright colours to entice the unsuspecting passerby. Finally found Grom to be reasonably priced (unlike the Ponte Vecchio establishments) and delicious! Cioccolato e limone were just right and so was the hot chocolate. Grom is da bomb!

Helpful?
Thank amazinggrace2016
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tucked away slightly out of the main road, this was not a flashy looking gelato joint. In fact, it looked a little basic. The ice cream was in covered containers, unlike many other places who had pretty displays of their flavours. However, I was told that this is the proper way to keep it (?) The lady who served us... More 

Helpful?
Thank Patrick G
Sydney, Australia
Level Contributor
131 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed January 6, 2016

We went here after reading other reviews in Tripadvisor. It's in the via Ocche which runs off the Piazza del Duomo. We went here around 11.00pm and there was still a line on the footpath to get in to order. The line moved quickly. This place seemed very popular with those in the know--both locals and foreigners. Try the chocolate,... More 

Helpful?
Thank Stephen P
Kiwoko - Luweero
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 31, 2015

Carmel is the BEST! Apple is ok to skip. Coffee is my son's daily choice, forgoing mixing flavors to enjoy the Florence taste.

Helpful?
Thank brittonsinuganda
County Durham, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015 via mobile

came here after a recommendation by a friend. really good, i personally think the hazelnut is the best. the extra dark chocolate is great for chocoholics too. texture is not too creamy/watered down but more thick and maybe even sticky which i think is great

Helpful?
Thank sarahhhkhan
Las Vegas, Nevada
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015

I've never had terrible gelato in Italy, so I always feel a bit lame reviewing gelato shops when it's all rather delicious. The only reason why I didn't give this shop an excellent rating was because they gentleman behind the counter was rather snobbish and rude. The gelato was fantastic however, so I highly recommend stopping by.

Helpful?
Thank Oronico
Melbourne, Australia
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

The best gelato that we had throughout Italy. It was so good we came back twice in one day. I can't imagine gelato can get much better than this.

Helpful?
Thank Katherine C
Orlando, Florida
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2015

What to look for in artisinal gelato: -No towering mounds of gelato...this means it has been whipped, and therefore not hand made -No ridiculously bright or neon colors. Natural flavors are not this bold (mint should not be green!) There are countless gelato shops in Florence (and Italy, for that matter), but Grom is definitely one of the best. The... More 

Helpful?
Thank duucfho

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Restaurant Details

Location and Contact Information

  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighborhood: Duomo

Price and Cuisine

  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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