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Grom

#223 of 2,017 Restaurants in Florence
Certificate of Excellence
Italian, Ice Cream
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Via del Campanile, Florence, Italy
Website
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Dining options: Takeout, Late Night, Dessert
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 1,253 reviews
Visitor rating
  • 707
    Excellent
  • 308
    Very good
  • 143
    Average
  • 50
    Poor
  • 45
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
The best ice cream I have ever tasted...

The ice cream here is the best I have tasted - forget all the other tacky ice cream parlours in Florence, none of them come close to Grom. The liquorice, strachatelli and chocolate flavours are fantastic!

5 of 5 starsReviewed March 2, 2015
RMC74
via mobile
Good for:
  • Families with children
  • Takeout
  • Late Night
  • Dessert
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1,253 Reviews from our TripAdvisor Community

Date | Rating
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English first
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015 NEW via mobile

The ice cream here is the best I have tasted - forget all the other tacky ice cream parlours in Florence, none of them come close to Grom. The liquorice, strachatelli and chocolate flavours are fantastic!

Was this review helpful? Yes
Athens, Greece
Top Contributor
52 reviews 52 reviews
29 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 1, 2015 NEW

We looked for Grom on our very first evening in Florence, because everyone was ranting about it being the best gelato ever and so on. OK, it's good, but we're in Italy, how could it NOT be good? But it's not the best, there's nothing special about it, by Italian standards. There are definitely better choices in Florence and in... More 

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London
Senior Contributor
35 reviews 35 reviews
8 restaurant reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 19, 2015

Try the chocolate and mandarin together - delicious! There was a queue out the door even in off peak season but worth the short wait

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
17 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 5, 2015

I didn't visit any other gelateria while in Florence because I could not do without Grom!! The ice-cream was so delicious and the prices were very reasonable! The only downside was the service which was lacking.

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Senior Contributor
23 reviews 23 reviews
23 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2015

One of my favorite gelato places in New York and its original spot did not disappoint! Just as fresh, delicious and satisfying if not better. You know it’s some legit good gelato when they’ve opened stores on other continents, especially at a place with demanding customers notorious for spoiled palate and high expectations like New York City.

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London, United Kingdom
Contributor
18 reviews 18 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 14, 2015

Not much seating, and it's a pretty small space. We visited in the winter so it would have been nice to have sat down and taken shelter from the cold! The shop was super easy to find. Flavours were outstanding, really good coffee flavour. My dad said it was the best coffee gelato he'd ever had and it was certainly... More 

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Victoria Australia
Top Contributor
320 reviews 320 reviews
115 restaurant reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed January 9, 2015

Not too many gelaterias open late in Florence in winter but this one was and it is always delicious. They have great combinations and if you go one a day for a couple of weeks you can try them all. Yum!

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Phoenix, Arizona
Contributor
14 reviews 14 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 9, 2015

We know Grom is a chain, but it is a very delicious chain. The flavors are so good and addicting. Just as good as any other gelateria.

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Paris, France
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

We made it a mission to try as much Gelato as we could throughout our Italian travels, and I have to say Grom takes the cake for Florentine Gelato. The Pistachio was simply outstanding.

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Senior Contributor
44 reviews 44 reviews
24 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 1, 2015

Well, the service is terrible. I came in first and there is a family came after me. I already ordered one cone for my mother and I was about to order one more for me but I just asked to try another flavor first while I'm looking for the flavor, the waiter went to take order from the family that... More 

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Restaurant Details

Location and Contact Information

  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence

Price and Cuisine

  • Cuisine: Italian, Ice Cream

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?