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Grom

#226 of 2,025 Restaurants in Florence
Certificate of Excellence
Italian, Ice Cream
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Via del Campanile, Florence, Italy
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Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 1,267 reviews
Visitor rating
  • 714
    Excellent
  • 314
    Very good
  • 144
    Average
  • 50
    Poor
  • 45
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Crowdy but very good

This place is allways full of people, We were in Florence in February and still everyone was eating icecream! Grom is a very nice choice and besides the wonderful ice cream they serve a very nice hot chocolate.

4 of 5 starsReviewed March 25, 2015
Jimpepe
,
Patras, Greece
Good for:
  • Families with children
  • Takeout
  • Late Night
  • Dessert
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1,267 Reviews from our TripAdvisor Community

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English first
Patras, Greece
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 25, 2015 NEW

This place is allways full of people, We were in Florence in February and still everyone was eating icecream! Grom is a very nice choice and besides the wonderful ice cream they serve a very nice hot chocolate.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2015

Great flavours and the best coffee ice cream ever! The shop was a bit quiet and I can see it getting stuffy in the summer. Didn't have much seating which was a pain but we just stood near the bar at the window and shared our pots of ice cream.

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

The ice cream here is the best I have tasted - forget all the other tacky ice cream parlours in Florence, none of them come close to Grom. The liquorice, strachatelli and chocolate flavours are fantastic!

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Athens, Greece
Top Contributor
53 reviews 53 reviews
30 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 1, 2015

We looked for Grom on our very first evening in Florence, because everyone was ranting about it being the best gelato ever and so on. OK, it's good, but we're in Italy, how could it NOT be good? But it's not the best, there's nothing special about it, by Italian standards. There are definitely better choices in Florence and in... More 

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London
Senior Contributor
35 reviews 35 reviews
8 restaurant reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 19, 2015

Try the chocolate and mandarin together - delicious! There was a queue out the door even in off peak season but worth the short wait

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Contributor
18 reviews 18 reviews
17 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2015

I didn't visit any other gelateria while in Florence because I could not do without Grom!! The ice-cream was so delicious and the prices were very reasonable! The only downside was the service which was lacking.

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Senior Contributor
23 reviews 23 reviews
23 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2015

One of my favorite gelato places in New York and its original spot did not disappoint! Just as fresh, delicious and satisfying if not better. You know it’s some legit good gelato when they’ve opened stores on other continents, especially at a place with demanding customers notorious for spoiled palate and high expectations like New York City.

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 14, 2015

Not much seating, and it's a pretty small space. We visited in the winter so it would have been nice to have sat down and taken shelter from the cold! The shop was super easy to find. Flavours were outstanding, really good coffee flavour. My dad said it was the best coffee gelato he'd ever had and it was certainly... More 

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Victoria Australia
Top Contributor
325 reviews 325 reviews
116 restaurant reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed January 9, 2015

Not too many gelaterias open late in Florence in winter but this one was and it is always delicious. They have great combinations and if you go one a day for a couple of weeks you can try them all. Yum!

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Phoenix, Arizona
Contributor
18 reviews 18 reviews
10 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 9, 2015

We know Grom is a chain, but it is a very delicious chain. The flavors are so good and addicting. Just as good as any other gelateria.

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Restaurant Details

Location and Contact Information

  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence

Price and Cuisine

  • Cuisine: Italian, Ice Cream

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?