We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grom

#230 of 2,059 Restaurants in Florence
Certificate of Excellence
Italian, Ice Cream
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Via del Campanile, Florence, Italy
Website
Add hours for Grom and help diners know when to go.
+ Add hours
Dining options: Dessert, Late Night, Takeout

TripAdvisor Reviewer Highlights

Read all 1,289 reviews
Visitor rating
  • 723
    Excellent
  • 323
    Very good
  • 148
    Average
  • 50
    Poor
  • 45
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
GROM - Remains a nice stop for gelato

The GROM franchise started in 2003 and has done quite well, having expanded throughout Italy over the past decade, including the very well located branch on Via del Campanile, just a couple minutes walk off of Piazza del Duomo. We enjoyed gelato at this branch during our last visit to Florence... read more

4 of 5 starsReviewed April 20, 2015
BradJill
,
Hong Kong, China
Good for:
  • Families with children
Add Photo Write a Review

1,289 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hong Kong, China
Top Contributor
3,396 reviews 3,396 reviews
1,188 restaurant reviews
8,791 helpful votes 8,791 helpful votes
4 of 5 stars Reviewed April 20, 2015

The GROM franchise started in 2003 and has done quite well, having expanded throughout Italy over the past decade, including the very well located branch on Via del Campanile, just a couple minutes walk off of Piazza del Duomo. We enjoyed gelato at this branch during our last visit to Florence and decided to give them another try while we... More 

Was this review helpful? Yes
Kennett Square, Pennsylvania
Top Contributor
67 reviews 67 reviews
47 restaurant reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 14, 2015

Our daughter is studying in Florence and must know every gelato shop in Florence. On a recent trip to visit her she took us to Grom. It was late and we were cranky from too much walking and too little wine. One taste though and all was well. Grom gets gelato consistency right - fresh, creamy and chilled just right.... More 

Was this review helpful? Yes
Singapore
Top Contributor
57 reviews 57 reviews
23 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 11, 2015

Had to join the Q and the wait was about 10 mins. The gelato did not disappoint especially latte based choices. Though the gelato was nice but the serving was considered small. Had a cup piccota and cup grande.....both were filled till the brim of cup unlike others. I tried other gelaterias and the servings would always make the customer... More 

Was this review helpful? Yes
Manhattan Beach, California
Top Contributor
165 reviews 165 reviews
95 restaurant reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 10, 2015

Truly, my very favourite Gelato place in Florence (btw, Grom in Malibu, CA is just as awesome). Believe me, my quest for the perfect limone (lemon) Gelato is Grom located in an alley next to the Duomo; 5 days in Florence enjoying lots of limone gelato but Grom was by far the most purest in taste; other Gelato places were... More 

Was this review helpful? Yes
Atlanta, Georgia
Contributor
11 reviews 11 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

Nothing stands out ... I've had better coffee in Roam We ate Pitacchio and Chocolate ... We thought the chocolate sucks

Was this review helpful? Yes
New York
Top Contributor
176 reviews 176 reviews
102 restaurant reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed April 6, 2015

This is absolutely the best gelato I have ever eaten. The Best pistachio flavored gelato i have tasted, so that may be swaying my opinion of how good this place is. They have a flavored called crema di grom which is also great but hard to describe.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
66 reviews 66 reviews
32 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 3, 2015

Some good flavours here however, we had to eat our gelatos quickly so they didn't melt - and this was in March! So good luck eating yours in July and August!

Was this review helpful? Yes
London, United Kingdom
Top Contributor
662 reviews 662 reviews
273 restaurant reviews
259 helpful votes 259 helpful votes
3 of 5 stars Reviewed March 31, 2015

The pistachio was great! as was the pink grapefruit, a few flavours you might not expect to see usually, but to be honest I think I've had better elsewhere. Thats not saying it was bad, it was really good, just not amazing!

Was this review helpful? Yes
Patras, Greece
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 25, 2015

This place is allways full of people, We were in Florence in February and still everyone was eating icecream! Grom is a very nice choice and besides the wonderful ice cream they serve a very nice hot chocolate.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

Great flavours and the best coffee ice cream ever! The shop was a bit quiet and I can see it getting stuffy in the summer. Didn't have much seating which was a pain but we just stood near the bar at the window and shared our pots of ice cream.

Was this review helpful? Yes

Travelers who viewed Grom also viewed

Florence, Province of Florence
Florence, Province of Florence
 
Florence, Province of Florence
Florence, Province of Florence
 

Been to Grom? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence

Price and Cuisine

  • Cuisine: Italian, Ice Cream

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?