We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grom

Certificate of Excellence
Neighborhood:
Duomo
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Get directions
Via del Campanile, Florence, Italy
Website
Improve this listing
Add hours for Grom and help diners know when to go.
+ Add hours
Dining options: Lunch, Brunch, Late Night, Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 1,463 reviews
Visitor rating
  • 831
    Excellent
  • 366
    Very good
  • 164
    Average
  • 55
    Poor
  • 47
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Gelato Paradise

Haven't met a person yet who doesn't like ice cream, gelato, you name it. Therefore this is a MUST pit stop if you're visiting Florence. What I liked about it apart from the exquisite tastes, quality and artisan flair, was the fact that they had 5 menus on the board: classic flavours, special... read more

5 of 5 starsReviewed September 3, 2015
Alvaro_R_G
,
London, United Kingdom
Good for:
  • Families with children
Add Photo Write a Review

1,463 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
46 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 3, 2015 NEW

Haven't met a person yet who doesn't like ice cream, gelato, you name it. Therefore this is a MUST pit stop if you're visiting Florence. What I liked about it apart from the exquisite tastes, quality and artisan flair, was the fact that they had 5 menus on the board: classic flavours, special flavours, fruits of the season, highlight of... More 

Was this review helpful? Yes
Toronto, Canada
2 reviews
4 of 5 stars Reviewed September 2, 2015 NEW

It was delicious and the flavors so were wonderful. Just a head's up, one of our tour guides said there was some controversy about the fact that they are a chain and may not make the gelato one the premises, in case that may bother you.

Was this review helpful? Yes
Winooski VT
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 1, 2015 NEW

This is great gelato. Don't forget you can request a mix of flavors! I recommend the dark chocolate plus something else...

Was this review helpful? Yes
Sydney, Australia
Level Contributor
108 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 1, 2015 NEW

located hidden near the Duomo one street back, but had been when in Florence 5 years ago, and has not changed. Delicious, reasonable to buy and many flavours. I had fig, peach and tiramisu. Delicious for 3 flavours at 3.50 euros.

Was this review helpful? Yes
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 stars Reviewed September 1, 2015 NEW

I had a melon ice cream cone, and also tried some of my boyfriend's hazelnut and stracciatella. I can honestly say that I was amazed by the remarkable richness of taste, smell and color; almost like eating pure frozen melon. The quality of the ingredients used is evident- cream was fresh and wonderfully fruity, and the cone was very sweet... More 

Was this review helpful? Yes
Tel Aviv District, Israel
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 31, 2015 NEW

I think it is the best ice cream I have ever eaten in my life. Located b/t the demo and the great gate. In a small corner. Disadvantages : some time there is a long long line. The service demanded on how much they work bug they are fast. The ice cream : no matter what you choose it is... More 

Was this review helpful? Yes
Brussels, Belgium
Level Contributor
4 reviews
4 restaurant reviews
5 of 5 stars Reviewed August 25, 2015

I tried many gelatos in Tuscany area, and Grom is one of the best, my favorite flavor is Fiorilatte... Grom please expand to the rest of Europe!

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 24, 2015

We happened across Grom while leaving the Duomo, it's only one street off but quite hidden. They do an amazing Madagascar vanilla flavour, and I quite liked their melon too. They provide a generous scoop, but be careful since it melts rather quickly and dribbles down the sides of the cone. If you're going to be out, I'd suggest the... More 

Was this review helpful? Yes
Houston, Texas
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 17, 2015

My traveling partner took us to Grom for Gelato. She travels to Italy dozens of times per year and she insisted that we go to Grom. It is just about a block from the Duomo off a narrow street where it is made in-house. You get to choose three flavors of the best gelato I have ever tasted. Grom is... More 

Was this review helpful? Yes
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2015

This is great gelato. It is not the best Italy but probably the best in Florence near the Center We go here every time we come to florence The staff here can be sometimes annoying but it is because they probably are overwhelmed and underpaid The lemon is great Always go here when visiting the duomo area

Was this review helpful? Yes

Travelers who viewed Grom also viewed

Florence, Province of Florence
Florence, Province of Florence
 
Florence, Province of Florence
Florence, Province of Florence
 

Been to Grom? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighborhood: Duomo

Price and Cuisine

  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighborhood