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Il Grillo

Neighborhood:
Santa Maria Novella
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Piazza di Santa Maria Novella 32r, 50123 Florence, Italy
39 055 28 24 38
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Dining options: Lunch, Breakfast, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 305 reviews
Visitor rating
  • 48
    Excellent
  • 108
    Very good
  • 65
    Average
  • 46
    Poor
  • 38
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great service, good food

Our waiter was extremely helpful in suggesting an appetizer and entrees. The appetizer of meats, cheeses and bruschetta was wonderful. We both had steak dishes and they were very good as well. Some of the nicest restaurant staff we've had in Italy.

4 of 5 starsReviewed July 9, 2015
Tim H
,
Big Lake, Minnesota
Good for:
  • Local cuisine
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305 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Texas
Level Contributor
1,079 reviews
560 restaurant reviews
common_n_restaurant_reviews_1bd8 421 helpful votes
2 of 5 stars Reviewed August 2, 2015 NEW

Too Bad as the location is very good in a large Piazza between the Train Station and Florence Central. After we were seated outside in the pleasant covered area, the waiter took our order (as least I thought). We got our drinks and waited, waited & waited. I asked several waiters what happened, the reply without checking was its coming.... More 

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed July 30, 2015 NEW

Sorry to say. I will not recommend this restaurant to my worst enemy!!! After waiting for 20 minutes for some waiter to assist us one finally rocked up. I was informed that this table was reserved and that they would like me to leave. I told them that this was unacceptable. The next moment I was accused of been drunk... More 

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Level Contributor
36 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 27, 2015 NEW

While roaming in Florence, we lost track of time. It was close to midnight and most restaurants were closed. Then we found this place. Although they were going to close in some time, we were able to get a seat here. The location is great, in piazza Santa Maria Novella. Ordered two pizzas and both were tasty. The service was... More 

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New York City, New York
1 of 5 stars Reviewed July 21, 2015

I had the "asparagus risotto." Judging from the appearance and taste, I think they just dumped it out of a can, warmed it in the microwave, and served it to me. Absolutely disgusting and overpriced tourist trap place. Don't fall for it.

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London, United Kingdom
1 review
1 of 5 stars Reviewed July 13, 2015

Extremely rude waiters!!!!! They were horrid to us, treated us with disrespect and spoke very rudely to us. The waiter didn't even let us voice our displeasure to the waiters, we just had to stand up and leave.

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Fort Lauderdale, Florida
Level Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 10, 2015

Our last day in Firenze and mama was hungry! Dinner wasn't for hours and we had been traveling back to Firenze from Puglia all morning... Mama wanted something to tie her over til dinner... Il Grillo is on the Piazza Santa Maria Novella.. We sat inside because the afternoon sun was Hot! Inside was warm as well but worth it!... More 

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Big Lake, Minnesota
1 review
4 of 5 stars Reviewed July 9, 2015

Our waiter was extremely helpful in suggesting an appetizer and entrees. The appetizer of meats, cheeses and bruschetta was wonderful. We both had steak dishes and they were very good as well. Some of the nicest restaurant staff we've had in Italy.

Was this review helpful? Yes
Perth, Australia
Level Contributor
6 reviews
5 restaurant reviews
4 of 5 stars Reviewed July 4, 2015

Loved it! Just came down from the Grand Hotel Minerva Pool for a pizza. It was quick it was tasty exactly what we were after! Service was great and the beer as my husband put it.. Cold! The wine was lovely and local. Definitely worth trying ..

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Singapore, Singapore
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 2, 2015 via mobile

Grillo replenished us really well before we embarked on a good walk around Florence. The brushetta and vongole pasta were yummylicious and we polished them off in a sec. Great service too. We gave thanks!

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2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2015

Bad food (omelette, pasta), coffee, bad service, very impolite waiters. Don't waste your money and time in this restaurant.

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Additional Information about Il Grillo

Address: Piazza di Santa Maria Novella 32r, 50123 Florence, Italy
Phone Number: 39 055 28 24 38
Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Santa Maria Novella
Cuisine: Italian, Pizza

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Restaurant Details

Location and Contact Information

  • Address: Piazza di Santa Maria Novella 32r, 50123 Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Santa Maria Novella
  • Neighborhood: Santa Maria Novella
  • Phone Number: 39 055 28 24 38

Price and Cuisine

  • Cuisine: Italian, Pizza

Restaurant Characteristics

  • Good for: Local cuisine

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Il Grillo and other visitors
3 questions
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Questions? Get answers from Il Grillo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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