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alexander platz, Berlin, Germany
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Dining options: Lunch, Brunch, Late Night

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 15
  • 17
    Very good
  • 18
  • 6
  • 4
Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3 of 5 stars
very bad stuff....

the food there is always great it's Mc of course but the staff is awful......the don't speak nice to people....

3 of 5 starsReviewed August 6, 2014
Stacy D
Kozani, Greece
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60 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hitchin, United Kingdom
Senior Reviewer
7 reviews 7 reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed April 11, 2015 via mobile

I never experienced such a terrible service in a Mc donald. I waited for more than 30 minutes to be served. Staff don't speak English and they don't try to help you. The person who she served me gave me a coke and coffee without lid, when I asked she wasn't happy. The service is awful.

Was this review helpful? Yes 2
Cork, Ireland
15 reviews 15 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 20, 2015

My wife & I went into McDonalds by Checkpoint Charlie, spent almost €20 on food & before we left we decided to use the toilets.... I was shocked to learn we had to pay €2 to use them!!

Was this review helpful? Yes
Rossendale, United Kingdom
2 reviews
2 of 5 stars Reviewed November 19, 2014

Having never visited germany before we opted for mc d's as a quick tea. The lady (brown frozzy curly hair with glasses about 40) behind the desk was really unhelpfull. As we were not understanding each other she rolled her eyes n raised her voice. Kept walking away as we tried to explain we wanted a big ma ! We... More 

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Kozani, Greece
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 6, 2014

the food there is always great it's Mc of course but the staff is awful......the don't speak nice to people....

Was this review helpful? Yes 3
Haslington, United Kingdom
17 reviews 17 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2014

As always if you are not sure what's good in town this will see you through until you get a recommendation. Clean, helpful English speaking staff and right outside is the hop off hop on bus that takes you around the city.

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Senior Contributor
45 reviews 45 reviews
27 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 24, 2013

I do eat in a wide range of restaurants but when stuck in an unknown place like a safe bet and to be honest as you know even the poshest restaurant can fail to deliver. So there is a trick in McDonalds that if you stick to works well. First don't order the premium burgers they taste no different and... More 

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Senior Contributor
46 reviews 46 reviews
17 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 2, 2012

Ok, so MacDonalds is international and you know what you will get. (Not entirely true, I had the most amazing cauliflour cheese bites with my meal in Prague once.) The food was what you would expect, but the staff had good English - especially useful for Spanish tourists, it seemed - was fairly quick and cheap. Liked the mini Mac!

Was this review helpful? Yes 1
Newport Beach, California
Top Contributor
109 reviews 109 reviews
56 restaurant reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 21, 2012

mcdonald's is always crowded EVERYWHERE! so funny! that's all my 3 year old will eat when he is faced with so many new foods while traveling!

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Newcastle upon Tyne, United Kingdom
Top Contributor
1,095 reviews 1,095 reviews
809 restaurant reviews
616 helpful votes 616 helpful votes
1 of 5 stars Reviewed July 9, 2012

No not the train station the staff! awful. Can you remember when McDonalds staff used to be renowned for customer service and gained stars? what happened these lot were horrible, growling and frowning as starn and curt as you've ever seen. The food was adequate.

Was this review helpful? Yes 1
Peoria, Arizona
Senior Contributor
36 reviews 36 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 10, 2012

We've eaten at McDonald's locations worldwide. A few items differ for regional tastes in some places, but in Berlin the menu was pretty much what you get any place in the States. Quick, relatively cheap, tastes like home.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: alexander platz, Berlin, Germany
  • Location: Europe  >  Germany  >  Berlin>  > Mitte
  • Neighborhood: Mitte

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mitte

Neighborhood Profile
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighborhood