here is an exact copy of a letter we wrote to the managers of the hotel after our lunch at La Ponche:
to whom it may concern:
yesterday afternoon at approximately 2:30pm, we asked, very politely, in french, whether or not we could still have lunch on your terrace.
the white-haired waiter was very hesitant and had to take out...
We thank you for taking the time to review our restaurant.
We truly value the opinions of our customers and we apologize that we did not meet your expectations and for what happened to you on that particular day.
The owner of the restaurant and the hotel "La Ponche" , Miss Duckstein, had a very serious accident this...