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All 202 Solihull Restaurants

The Slug and Lettuce, Solihull

22 Mill Lane Arcade | Touchwood, Solihull B91 3GS, England
+44 121 711 2605
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Ranked #74 of 202 Restaurants in Solihull
Price range: $11 - $23
Cuisines: Healthy, Gastropub, Wine Bar, Sandwiches
More restaurant details
Restaurant details
Good for: Outdoor seating
Dining options: Breakfast/Brunch, Lunch, Late Night
Description: Manager: Ryan Pallett. Opening times: Monday - Wednesday: 11am - 11pm, Thursday: 11am - 12am, Friday - Saturday : 11am - 1am, Sunday: 11am - 10:30pm.
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85 reviews from our community

Visitor rating
    23
    36
    13
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Solihull, England
Senior Contributor
25 reviews 25 reviews
4 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 18, 2014 NEW

Had a perfectly cooked breakfast with tea and toast included about seven quid each. Sitting out on the terrace made for a good location too. Give it a try.

Was this review helpful? Yes
solihull
Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed September 8, 2014

We've been regulars at The Slug and Lettuce since it opened which makes this review even more difficult but today we wanted to celebrate two birthdays with 12 people and were made to feel so unwelcome and received really poor customer service to boot! We rang yesterday to ask if we could book a table to be told we couldn't... More

Was this review helpful? Yes 1
Birmingham
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

We have been here twice in as many weeks and both times the food was excellent. Staff are polite and attentive and took time to engage with our children. Will definitely eat here again and will recommend

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Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 1, 2014

This was a lunch time visit with a work colleague. I'd been before and it was OK, sadly on this occasion the food was over cooked and very slow in arriving. But it was the lack of attentiveness and poor customer service by front of house staff; in fact they boarded on indifference. It was if they were just untrained... More

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West Midlands
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 29, 2014

I visited the slug with my friend for lunch...I had the prawn, asparagus and poached egg salad it was on the 'under 500 calorie' part of the menu, mine being 375 calories so I have to say I wasn't really expecting a lot for the calorie content. I must the say the taste and flavour was amazing! Did not feel... More

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Solihull
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

I was a weekly midweek visitor to the Slug and Lettuce during my maternity leave, with a group of my friends and their babies too. Despite being a large group, with lots of children/babies there has always been a friendly welcome and the service has been excellent. Good prices and great food! They were happy to accommodate us moving tables... More

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Warwickshire
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 12, 2014

Ate hear on a Monday being 2 for 1 expecting average good food but I was so wrong! Ordered the cottage pie and it came out in good time and was nice up untill the 4th mouthful which contained a large peice of plastic in which I told a waitress and the response was just a simple sorry and a... More

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Andrew C, Manager at The Slug and Lettuce, Solihull, responded to this review

Hello We are very sorry to hear of your disappointment whilst dining with us. It is clear we did not meet certain standards during your visit. We welcome all constructive feedback, and always endeavour to improve the overall service and experience we provide. Thank you for taking the time to tell us about your visit, your feedback will be used... More

Solihull, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 restaurant reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 1, 2014

Food was dry and overcooked - staff were not bothered - said 'what do you want me to do about it' Great customer service NOT Will never go again!

Was this review helpful? Yes
Andrew C, Manager at The Slug and Lettuce, Solihull, responded to this review

Hello We are very sorry to hear of your disappointment whilst dining with us. It is clear we did not meet certain standards during your visit. We welcome all constructive feedback, and always endeavour to improve the overall service and experience we provide. Thank you for taking the time to tell us about your visit, your feedback will be used... More

Top Contributor
68 reviews 68 reviews
47 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 27, 2014

For the prices your charged it would be nice to get served at your table and bit have to order at the bar, staff were well ok! Food was very tasty! Nice atmosphere for a lunchtime was all sorts of customers from couples with a child, ladies that lunch, people having a working lunch to lads having a drink.

Was this review helpful? Yes 1
Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 19, 2014 via mobile

The e-mail I have sent to Head Office. I visited your establishment in Solihull last night for my 22nd birthday with four other friends. When we approached the bar I picked up a menu which stated on the front that cocktails were 2-4-1 - this menu did not clearly state a date or time at which this offer was available... More

Was this review helpful? Yes 2
Andrew C, Manager at The Slug and Lettuce, Solihull, responded to this review

Hi Rebecca, We are sorry to hear of your disappointment, and our sincerest apologises for any distress and inconvenience this incident may have caused. We endeavour to make all our customers feel welcome and strive to provide excellent customer service at all times, whilst adhering to our Challenge 21 policy. I am informed you have discussed the incident at length... More

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