They offer you a menu, which in itself is over-priced - even at hotel standards, and half of the food has additional charges.
My wife had a sirloin steak (£9.75 surcharge as the rib-eye, the only one without a surcharge, wasn't available). I had one too (£9.75 surcharge) and was charged £6.00 for a bearnaise sauce. My wife didn't want...
Thank you for your constructive feedback on this forum.
Whilst we try to cater for all tastes and meet all of our guests expectations I apologize for not haven't been able to meet yours.