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Bella Italia Crawley

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Unit 8 | Crawley Leisure Park, Crawley RH10 8LR, England
01293 521974
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Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 147 reviews
Visitor rating
  • 33
    Excellent
  • 53
    Very good
  • 25
    Average
  • 16
    Poor
  • 20
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very nice, great staff.

This place is great. Decor is class, food is pretty darn good and tooting. So it scores highly on the Nom scale. Staff are great. Really friendly and good service. But I'll be honest here, I very rarely ever knock staff, unless they go out of their way to ruin my life or steal my luggage and... read more

4 of 5 starsReviewed July 29, 2015
James B
,
Brighton and Hove, United Kingdom
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147 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
2 of 5 stars Reviewed August 15, 2015

The food was very nice service a bit slow but we were sat near the disabled toilet and the staff starting work got changed in there and left the door open numerous times despite us asking for it to be closed as there was an off putting smell that's not nice when you are trying to enjoy a meal

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Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 8, 2015

So good that this month we have been three times to this place. Just love their pastas and Italian red wine from Sicily. One of the best Italians around

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Crawley, responded to this review

Thank you so much for your review! We really do appreciate it :) We hope that we can continue to impress you in the future! We hope to see you soon at Bella Italia! Emily@Bella. More 

Carmarthen, United Kingdom
Level Contributor
54 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 6, 2015

Good food , excellent prices , great service and attentive but not oppressive staff. Easy access and an all round pleasure in a clean well aired restaurant..

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Horsham, England, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 3, 2015

Took my dad here today as it was his birthday and he fancied an Italian meal. I wish we'd gone elsewhere. The wait was incredibly long and when the main meal turned up half of it was stone cold. My dad managed a couple of mouthfuls before he had to excuse himself to bring it back up again. The waiter... More 

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Brighton and Hove, United Kingdom
Level Contributor
180 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 29, 2015

This place is great. Decor is class, food is pretty darn good and tooting. So it scores highly on the Nom scale. Staff are great. Really friendly and good service. But I'll be honest here, I very rarely ever knock staff, unless they go out of their way to ruin my life or steal my luggage and demand a tip.... More 

Was this review helpful? Yes 1
Rossi M, Guest Relations Manager at Bella Italia Crawley, responded to this review

Thank you so much for your lovely review! We really do appreciate the time taken to write this :) We're so happy that you have enjoyed your recent visit and meal with us in Bella Italia! Hopefully we'll get to see you again soon. Thanks, Emily@Bella. More 

Crawley Down, United Kingdom
1 review
1 of 5 stars Reviewed July 26, 2015

I actually wish I had taken the time to write about the excellent previous experiences we have had at Bella italia in Crawley. Family Birthdays evening meals and more recently lots of breakfasts have all been great, with Jo nearly always working being very attentive yet discreet, friendly and hardworking. Nothing has been too much trouble! The morning of Friday... More 

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Rossi M, Guest Relations Manager at Bella Italia Crawley, responded to this review

Thanks for taking the time to leave your review. They're all really important to us - the good as well as the bad! I'm really sorry to hear about your recent disappointment with your meal with us, especially as you say you've enjoyed previous experiences. This is certainly not up the standard we like to keep here at Bella, and... More 

Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 23, 2015

My partner bought me here for lunch and I have to say I'm very very disappointed, outside they have a menu full of different meals but what it doesn't tell you is their lunch menu has about 3 or 4 meals to chose from. We gave it a chance and ordered paninis and garlic baguettes (these were amazing) but the... More 

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Rossi M, Guest Relations Manager at Bella Italia Crawley, responded to this review

Thanks for taking the time to leave your feedback. I'm really sorry to hear about your recent disappointment with your meal with us. I understand that your visit fell far short of the Bella Italia standards. I do not believe that it truly reflects our service standards and we do take feedback such as this very seriously. If you email... More 

Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 5, 2015

We have visited this Bella Italia a few times but today I was very disappointed with the food. I ordered the Agnello Tagliatelle. When it arrived I was very surprised to find the dish completely cold. I informed the waitress who got me another one. I can't understand how the dish was served that cold. The food was also bland... More 

Was this review helpful? Yes
Rossi M, Owner at Bella Italia Crawley, responded to this review

Thanks for taking the time to leave your review. They're all really important to us - the good as well as the bad! I'm really sorry to hear about your recent disappointment with your meal with us. This is certainly not up the standard we like to keep here at Bella, and it's something we want to look into. If... More 

East Grinstead, United Kingdom
Level Contributor
35 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 4, 2015

I have visited Bella Italia in Crawley on multiple occasions, and almost every time found it much better than other nearby Italian restaurants. Almost every time the food has been excellent and the service of a good speed (not too fast, not too slow). On my most recent visit, the food that we had was not quite up to what... More 

Was this review helpful? Yes
Rossi M, Owner at Bella Italia Crawley, responded to this review

Thank you so much for your wonderful review! We really do appreciate the time taken to write this :) We're so happy that you have enjoyed your recent visit and meal with us! We hope to see you soon at Bella Italia!, Emily@Bella. More 

Crawley, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2015

I visited this restaurant on a weekday evening and despite it being far from busy the service was very slow. We ordered from the evening special menu and found the portions to be quite mean,although I have to say my chicken salad was very tasty but my partners calzone was small and overcooked. We ordered two glasses of prosecco ,one... More 

Was this review helpful? Yes
Rossi M, Owner at Bella Italia Crawley, responded to this review

Thanks for taking the time to leave your review. We take comments like this very seriously and I'm really sorry to hear you were disappointed with your meal at Bella Italia. This is certainly not the way we like to run things here at Bella, and it's something we want to look into. If you email us at social@bellaltalia.co.uk we'll... More 

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Restaurant Details

Location and Contact Information

  • Address: Unit 8 | Crawley Leisure Park, Crawley RH10 8LR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Crawley
  • Phone Number: 01293 521974

Price and Cuisine

  • Cuisine: Italian

Questions & Answers

Questions? Get answers from Bella Italia Crawley staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?