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Frankie & Benny's New York Italian Restaurant & Bar

$$$
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Greenbridge Retail Park, | Drakesway, Swindon SN3 3SQ, England
+44 (0)1793 613136
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 153 reviews
Visitor rating
  • 33
    Excellent
  • 39
    Very good
  • 31
    Average
  • 24
    Poor
  • 26
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice Staff

The staff were nice, although I thought the service was slow and we had a small child with us. The Candy Shop desert was great for kids. It was hard to have conversations due to the level on the sound system which is then made louder when they do the BDay song. I would go again but it could... read more

3 of 5 starsReviewed June 3, 2015
8Marie
,
Swindon, United Kingdom
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153 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
United Kingdom
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 6, 2015 NEW

After reading reviews and hearing bad things about other franchises we had always avoided this one. However, we have been three times now and each time the service has been top notch, the baby seats that attach to the table are brilliant, only seen them in Wagamamas before. The food has been good on 2/3 occasions the last occasion it... More 

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Swindon, United Kingdom
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 3, 2015 NEW

Heading out to a restaurant on the hottest day of the year might not seem like a good idea to start off with, however Frankie and Benny's was a comfortable temperature inside. We were welcomed by our waiter, Gary K, who was wonderful and really made us feel welcome, especially when he crouched down to take our orders. We decided... More 

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London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed July 1, 2015 NEW

Not only was the service very slow, but some of the food came out frozen, I don't mean a little cold, I mean frozen.

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Chippenham, United Kingdom
Level Contributor
86 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed July 1, 2015 NEW

We haven't been to Frankie and Benny in ages but went to this one on Saturday before a trip to the cinema because we'd had enough of the ridiculously slow service in the Chiquitos next door. The service here was excellent. Really quick and helpful, which is what you want when you're heading to the cinema afterwards so you're not... More 

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Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2015

As usual top class food and great service. Special offer where dad s eat free was not advertised but was brought to our attention by really good waitress. Excellent all round and quality food made fresh.

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Korat Thailand and Swindon UK
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 10, 2015

the service and food are just right for a family night out. I can recommend the garlic bread with cheese.... thin and crispy. Nice place for kids to celebrate their birthday as they get the full treatment of happy birtday from the staff (take your cake and candles there and they do the rest)

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2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 7, 2015

I have been here many times with my other half. The best time was breakfast for us. But unfortunately the breakfasts have been a massive disappointment. No flavour, everything overcooked and flavourless. I can honestly say we wont be in a hurry to go back.

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Swindon, United Kingdom
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 3, 2015

The staff were nice, although I thought the service was slow and we had a small child with us. The Candy Shop desert was great for kids. It was hard to have conversations due to the level on the sound system which is then made louder when they do the BDay song. I would go again but it could become... More 

Was this review helpful? Yes
Level Contributor
20 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 31, 2015

Went to frankie and benny's for lunch, ordered drinks then food drinks had a slight hiccup (black coffee but given a latte) but the food we ordered came out hot, fresh and it was beautiful we had no complaints

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Swindon
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 29, 2015

Ordered a Caesar salad thinking you cannot go wrong with that, how wrong was I. The salad arrived, the lettuce was just the head cut in to big slices and was very bitter - looked like it had taken all of 2 minutes to cut. The chicken was dry and not fresh and to top it off, it was served... More 

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Additional Information about Frankie & Benny's New York Italian Restaurant & Bar

Address: Greenbridge Retail Park, | Drakesway, Swindon SN3 3SQ, England
Phone Number: +44 (0)1793 613136
Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Swindon
Open Hours:
Sunday 9:00 am - 10:30 pm
Monday 9:00 am - 11:00 pm
Tuesday 9:00 am - 11:00 pm
Wednesday 9:00 am - 11:00 pm
Thursday 9:00 am - 11:00 pm
Friday 9:00 am - 11:00 pm
Saturday 9:00 am - 11:00 pm
Average Prices: USD 37 - 37
Cuisine: Italian

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Restaurant Details

Location and Contact Information

  • Address: Greenbridge Retail Park, | Drakesway, Swindon SN3 3SQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Swindon
  • Phone Number: +44 (0)1793 613136

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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