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Mad Hatters Tea Room

Alvaston Park | London Road, Derby, England
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Ranked #181 of 410 Restaurants in Derby
Cuisines: Coffee Shop
Dining options: Breakfast/Brunch, Reservations
22 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Reservations
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39 reviews from our community

74% Recommend
    26
    3
    3
    2
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed April 11, 2014

We use this tea room with our cycling club always friendly staff good food fast service you can sit in or out will be using more often as a stop off when out on a long ride in the area

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Burton on Trent
Contributor
16 reviews 16 reviews
3 restaurant reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed March 10, 2014

I really don't like giving a bad review and always try to be fair and see both sides as to why something could be wrong, but I am afraid to say that here the only truth is, it's awful. We visited these so called tea rooms last summer and the experience was not good. However, I decided before writing a... More

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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 21, 2013 via mobile

I visited this establishment with my sister and our two little boys in June 2013. We were merely acknowledged by the waitress playing with some machine who told us to pick any table and that she will be with us shortly. Must add that the place is ridiculously tiny and there was just one other table with 2 customers. As... More

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Derby, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2013

With the recent hot weather we decided to take our children somewhere different to play and a friend recommended Alvaston Park. After endless go's on the swings and in the sandpit we decided to grab some food at Mad Hatters, and i'm so glad we did! The tea rooms cater for everyone especially families, have a varied menu from snacks... More

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2 reviews
1 of 5 stars Reviewed July 20, 2013 via mobile

When I visited the girls was to busy chatting to notice me waiting then when the food arrived it was cold and full of grease, it was the worst dinner I've ever had and the cake was ok nothing special and I thought it was quite dirty too, the floor was upswept, bits on tables and chairs and the windows... More

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derbyshire
Contributor
14 reviews 14 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 8, 2013

I visited this place for a second time, as I had been disappointed the first time. Alas there was no improvement. On the day I visited there were two female staff, both looking very miserable and not a smile between them. It was a warm day, yet there were only three tables outside. ? The shutters have been down for... More

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Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2013

I gave the Mad Hatters Tea Room a 3* based on the cakes that are available as every time I have been in and had one, it has been delicious. However, I find the service in there very poor indeed. The staff are ill mannered, no please or thank you. The last time I went in I was told to... More

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1 review
3 of 5 stars Reviewed April 28, 2013 via mobile

I am a regular at this cafe as I live locally and my daughter is at the nearby school and i cannot fault the food, the venue (although the shutters have been broken for some time and could do with repairing to allow beauriful views of the lake while dining) or the value for money and the cakes are amazing,... More

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Derby, United Kingdom
Senior Contributor
32 reviews 32 reviews
29 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 28, 2012

My wife and I were out running errands and struggling to think of somewhere different to have some lunch in Derby. So thinking I would try and use other people's experiences I checked Tripadvisor and saw this tea-room was in the top 10 and easy to get to, so off we went. So very disappointed with this venue. When we... More

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Karachi, Pakistan
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2012

Great Experience..!!! was there with my family and we had a great time here. food was good..atmosphere was excellent. great surroundings.... would love to come back here again.... thanks for providing us a great service..

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