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Shanghai Restaurant

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131 Bristol Road, Gloucester GL1 5SA, England
01452 331 688
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Dining options: Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 85 reviews
Visitor rating
  • 20
    Excellent
  • 21
    Very good
  • 16
    Average
  • 14
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Pleasantly surprised

When looking for a Chinese buffet restaurant in Gloucester we were slightly underwhelmed by the reviews seen. We decided that Shanghai looked like the best of a fairly bad bunch, and we were glad we chose Shanghai come the end of the night. The food was excellent, with a good choice of dishes... read more

4 of 5 starsReviewed April 28, 2015
tdb320307
,
Cheltenham, United Kingdom
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85 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Cheltenham, United Kingdom
2 reviews
4 of 5 stars Reviewed April 28, 2015 NEW

When looking for a Chinese buffet restaurant in Gloucester we were slightly underwhelmed by the reviews seen. We decided that Shanghai looked like the best of a fairly bad bunch, and we were glad we chose Shanghai come the end of the night. The food was excellent, with a good choice of dishes, and the service reasonably quick, especially considering... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 31, 2015

Upon arrival we was hardly acknowledged... Freezing in there... Staff looked bored... Didn't feel welcomed... Food was edible... Would of enjoyed my local takeaway more... Drinks were forgotten... Staff were hardly nowhere to be seen... Felt uncomfortable to "eat as much as I liked" even though it's "eat all u want"... Wasn't even acknowledged when we left... Will not be... More 

Was this review helpful? Yes 3
Gloucester, United Kingdom
Top Contributor
52 reviews 52 reviews
37 restaurant reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed March 9, 2015

This was a first (and last) trip to the Shanhai. First impressions weren't great and they rapidly went downhill. Upon arrival waited by the bar for about 5 minutes before being acknowledged by an member of staff and was then greeted by the maître-de who wore an expression of both distain and irritation. Despite booking, we waited a further 10... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

Disgusting service by staff, this restaurant shouldn't cater for so many tables if it can't cope with the pressure. Wont be coming back.

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 1, 2015

Staff with attitude. Excruciatingly slow service. After waiting for food we had to ask for plates, twice. When the plates arrived only 4 came and there were 6 of us. Left feeling really let down and deflated.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2015 via mobile

Waiters looked like zombies and completely inresponsive. Despite many failed attempts to get their attention, we finally got to our mains after 2 and a half hours. Complaint was made to the manager who couldn't care less. Should of had a happy meal as the free toy may of put a smiles on the staff's faces. Plus there are cobwebs... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 21, 2015

Second time I've been here and wow!! Positively brilliant!! Food was scrumptious even my fussy 4 year old loved it!! Service was brilliant, despite the restaurant being busy, we were served quickly and not left waiting! We will most certainly go back!! Thanks for a brilliant time!!

Was this review helpful? Yes
Gloucester, England, United Kingdom
Contributor
16 reviews 16 reviews
8 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2015

Excellent food, especially the sea food. Thoroughly enjoyed every meal there. Atmosphere is good, service can be a little slow to get going but usually because of being busy. Staff are friendly and polite. Always a welcome and always come away with a full belly and a smile on my face. not cheap but worth every penny.

Was this review helpful? Yes
St Austell, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We searched for a restaurant near our hotel and found this place and I am so glad we did! The staff were exceptionally polite and helpful and all the food was very quickly provided and amazing and excellent value for money. The restaurant was also beautifully decorated.

Was this review helpful? Yes
Gloucester, United Kingdom
1 review
2 of 5 stars Reviewed January 17, 2015

Went there to celebrate my birthday on 10th January. 6 of us. Table booked for 7pm and by 8.30pm we had just got our starters. It was really busy - I have eaten there so many times before and normally love the food. Service was slow, food was coming out burnt. dirty plates and glasses were left to build up... More 

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Restaurant Details

Location and Contact Information

  • Address: 131 Bristol Road, Gloucester GL1 5SA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Gloucester
  • Phone Number: 01452 331 688

Price and Cuisine

  • Cuisine: Chinese

Questions & Answers

Questions? Get answers from Shanghai Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?