We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shanghai Restaurant

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
131 Bristol Road, Gloucester GL1 5SA, England
01452 331 688
Add hours for Shanghai Restaurant and help diners know when to go.
+ Add hours
Dining options: Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 82 reviews
Visitor rating
  • 20
    Excellent
  • 20
    Very good
  • 16
    Average
  • 13
    Poor
  • 13
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Staff need training.

Disgusting service by staff, this restaurant shouldn't cater for so many tables if it can't cope with the pressure. Wont be coming back.

1 of 5 starsReviewed March 3, 2015
Jason-Essex1
via mobile
Good for:
  • Reservations
  • Late Night
Add Photo Write a Review

82 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 3, 2015 NEW via mobile

Disgusting service by staff, this restaurant shouldn't cater for so many tables if it can't cope with the pressure. Wont be coming back.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2015 NEW

Staff with attitude. Excruciatingly slow service. After waiting for food we had to ask for plates, twice. When the plates arrived only 4 came and there were 6 of us. Left feeling really let down and deflated.

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed February 28, 2015 NEW via mobile

Waiters looked like zombies and completely inresponsive. Despite many failed attempts to get their attention, we finally got to our mains after 2 and a half hours. Complaint was made to the manager who couldn't care less. Should of had a happy meal as the free toy may of put a smiles on the staff's faces. Plus there are cobwebs... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 21, 2015

Second time I've been here and wow!! Positively brilliant!! Food was scrumptious even my fussy 4 year old loved it!! Service was brilliant, despite the restaurant being busy, we were served quickly and not left waiting! We will most certainly go back!! Thanks for a brilliant time!!

Was this review helpful? Yes
Gloucester, England, United Kingdom
Contributor
15 reviews 15 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 9, 2015

Excellent food, especially the sea food. Thoroughly enjoyed every meal there. Atmosphere is good, service can be a little slow to get going but usually because of being busy. Staff are friendly and polite. Always a welcome and always come away with a full belly and a smile on my face. not cheap but worth every penny.

Was this review helpful? Yes
St Austell, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We searched for a restaurant near our hotel and found this place and I am so glad we did! The staff were exceptionally polite and helpful and all the food was very quickly provided and amazing and excellent value for money. The restaurant was also beautifully decorated.

Was this review helpful? Yes
Gloucester, United Kingdom
1 review
2 of 5 stars Reviewed January 17, 2015

Went there to celebrate my birthday on 10th January. 6 of us. Table booked for 7pm and by 8.30pm we had just got our starters. It was really busy - I have eaten there so many times before and normally love the food. Service was slow, food was coming out burnt. dirty plates and glasses were left to build up... More 

Was this review helpful? Yes
Gloucester, United Kingdom
Contributor
16 reviews 16 reviews
7 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 13, 2015

Went here Sat 10th Jan and the service was terrible. We waited over an hour for any food and it only came when I went to complain and said if not received soon we would go elsewhere. The waitress taking the drinks order had no idea what was available even though it was on the drinks menu. She didn't know... More 

Was this review helpful? Yes
Gloucestershire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 11, 2015

Went here last night (Sat) to celebrate a family birthday with 5 others. Place was packed, and after having many nice meals here we were all looking forward to it.... unfortunately we left thinking we won't be returning again. Very slow to take orders and waited an hour for the starters, dirty plates and glasses left to build up on... More 

Was this review helpful? Yes
nottm
Top Contributor
104 reviews 104 reviews
21 restaurant reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed January 5, 2015

We were staying near here and went for teh Sun eve buffet - as much as you coud eat. Dishes were chosed (a few at a time) brought to your table (NOt a big buffet of congealing food as some are..). Very good selection of dishes (incl plenty of veggie for my husband). Exc choice.

Was this review helpful? Yes

Travelers who viewed Shanghai Restaurant also viewed

Gloucester, Cotswolds
Gloucester, Cotswolds
 
Gloucester, Cotswolds
Gloucester, Cotswolds
 

Been to Shanghai Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 131 Bristol Road, Gloucester GL1 5SA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Gloucester
  • Phone Number: 01452 331 688

Price and Cuisine

  • Cuisine: Chinese

Questions & Answers

Questions? Get answers from Shanghai Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?