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New City Cantonese

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27-29 Sandgate, Ayr KA7 1BG, Scotland
01292265051
Website
Today
12:00 pm - 10:30 pm
Open now
See all hours
Hours:
Sun - Thu 12:00 pm - 10:30 pm
Fri - Sat 12:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night

TripAdvisor Reviewer Highlights

Read all 102 reviews
Visitor rating
  • 23
    Excellent
  • 22
    Very good
  • 16
    Average
  • 12
    Poor
  • 29
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Lunch time visit

Today my fiancee and me were out in the town for lunch and decided to go for Chinese. I had never been here before but my financee had so we went on in. We were seated quickly and waited on fast, however the attitude of the waitress serving us wad terrible. For whatever reason she had taken a... read more

3 of 5 starsReviewed March 30, 2015
Cammy M
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102 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 21, 2015 NEW via mobile

Well I orderd a starter chinese women gave me something else I wanted sweet and sour chicken balls she went to the manager and shouted across the room in a different language which made me feel slightly offended to what she said about me when the starter was incorrect. I will use my money somewhere else next time if their... More 

Was this review helpful? Yes 1
Maybole, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 8, 2015

Went alone for a lunch while treading time. Good value £7.95 for three courses and excellent selection and plentiful. Older of the two waitresses could have been a little more friendly but service was quick and food was good. I will go again.

Was this review helpful? Yes
Larkhall
Top Contributor
181 reviews 181 reviews
130 restaurant reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed April 7, 2015

Dropped in with the family for Lunch on Easter Monday. Restaurant was busy but we were quickly seated and our drinks order taken. Food order taken soon after and followed on shortly. All our meals were great, reasonable portions and good value. The staff were not overly chatty but were polite and helpful throughout the meal. The restaurant was very... More 

Was this review helpful? Yes
Cambridge, United Kingdom
Top Contributor
151 reviews 151 reviews
90 restaurant reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed April 4, 2015

I visited this restaurant today for lunch as visiting relatives in Scotland who come here once a month or so and enjoy and recommend this restaurant I have seen since coming back from Ayr a lot of negative reviews on here, the points of which we didn't experience I couldn't believe how good the food was for the price....£7.95 for... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed March 30, 2015

Today my fiancee and me were out in the town for lunch and decided to go for Chinese. I had never been here before but my financee had so we went on in. We were seated quickly and waited on fast, however the attitude of the waitress serving us wad terrible. For whatever reason she had taken a dislike to... More 

Was this review helpful? Yes
Troon, United Kingdom
Contributor
13 reviews 13 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 22, 2015

Decided to try here as we noticed it when driving past. Looked reasonable from the out side and appeared alright on entering. However we had to approach a member of staff to be seated as no one took any notice of us when we walked in - not a good start. We were shown to a table given menus and... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 21, 2015

Went there as part of my job and I was astonished by how terrible it was. Came in at lunch time and the servers first ignored me, and then just became plain rude. We had to shout our order to the server at the bar as no one came to the table to check on us. Our order was frowned... More 

Was this review helpful? Yes
Falkirk, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 15, 2015

The food and the service were terrible. Two starters were okay followed by one lukewarm main course and one with a thin gravy that was supposed to be satay sauce. Hopeless staff. Had we looked on Tripadvisor we'd have completely avoided this place. Really bad all round.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed March 9, 2015

Went as a large group on Saturday. Half of us ordered starters and mains, the other half just mains. After an hour the main courses started arriving - still no starters. We questioned it with the manager who became aggressive and told us that starters take longer than mains (??!?). A further 15 mins and most of us left hungry.... More 

Was this review helpful? Yes
Glasgow
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 7, 2015 via mobile

Worst restaurant I've been in. That's the worst globally. Extremely rude manager a who shouted at us for complaining about waiting over an hour for our starter. Avoid at all costs. Can't comment on the food as we were in there for a total of 80 mins and didn't see any at all. Manager threatened us after complaining. Avoid avoid... More 

Was this review helpful? Yes 5

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Restaurant Details

Location and Contact Information

  • Address: 27-29 Sandgate, Ayr KA7 1BG, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Ayrshire  >  South Ayrshire  >  Ayr
  • Phone Number: 01292265051
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
12:00 pm - 10:30 pm
Tuesday
12:00 pm - 10:30 pm
Wednesday
12:00 pm - 10:30 pm
Thursday
12:00 pm - 10:30 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from New City Cantonese staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?