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The Pancake Place

108 High Street, Elgin IV30 IBW, Scotland
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Ranked #38 of 57 restaurants in Elgin
Cuisines: Coffee Shop
Most recent review
- Jun 6, 2014
Restaurant details
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31 reviews from our community

45% Recommend
    7
    7
    5
    3
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Aberdeen, United Kingdom
Contributor
20 reviews 20 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 6, 2014

Very disappointed with food, it was simply awful. Staff were busy and tried to be helpful but the place is one mile long so everything takes forever. Simple lunch wrap took half an hour and was not worth waiting. "Milk shakes" were more like water with some milk froth.

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 29, 2014

Menu and waitress untruthful about paninis which allegedly contain too much filling to close. The milkshakes (£3 for a terrible, poorly flavoured chocolate orange milkshake) were small, the brie and bacon baguette consisted of one piece of bacon and and 2 pieces of brie and cost £7.50 (enjoyed a two-course meal at a very highly rated restaurant for the same... More

Was this review helpful? Yes 1
Turvey, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2014

Visited here with friends, was looking for somewhere that provided a good quantity of food with reasnoble quality. Unfortunatley after ordering the Panini which was stated on the menu " too much filling to fit in " at a price of £7.50 we were all shocked at the small portion size presented to us! The quality was poor to say... More

Was this review helpful? Yes 1
Stourbridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

I visit my Mum once a year, she lives about 25minutes from Elgin and every time we visit, we HAVE to visit The Pancake Shop, it's the highlight of our trip. The food is amazing, especially the spoon sized pancakes, which are bigger than any spoon I've ever seen, great value for money and they cater for the little ones... More

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Lancashire
Contributor
11 reviews 11 reviews
4 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2014

Great choice, lovely people and well cooked food. What more could you ask for. My daughter had an omlette, salad and fries and I had a jacket potato, tuna mayo and salad. The coffee was lovely, nice flavour and not too strong. The helpful staff tried to make my very reasonable bill even cheaper by asking if my daughter has... More

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Paul M, General Manager at The Pancake Place, responded to this review

Thanks very much, glad you enjoyed your visit and we appreciate you took the time to let us know. More

1 review
1 of 5 stars Reviewed April 7, 2014 via mobile

Very disappointing how they can get something so simple so wrong. My fiancé and I ordered a pancake to share which we were both really looking forward to. The pancake arrived at the table where you would think a 9 year old kid had been serving up the food in the kitchen, drowned in chocolate and the icecream was ice... More

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Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2014 via mobile

Breakfast deal for £3.50, 4 things included. Bacon, egg, sausage and beans, i asked to swap my bacon for an extra sausage as I have never eaten bacon and the waitress simply said no. EVERYWHERE else in elgin swaps things on breakfasts to satisfy every customer. The waitress was rude and awkward! I think this is just pathetic. Hardly anyone... More

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Elgin, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

Went in today for a late lunch with my hubby, both had pannini's and they were so good big portions to could barely finish and our pancake pudding was so tasty deffinetly worth a visit, staff were very helpful and friendly. I very lovely lunch.

Was this review helpful? Yes 1
Elgin, United Kingdom
Senior Contributor
45 reviews 45 reviews
24 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 9, 2014

The food was awful, my son and wife had the macaroni cheese, we didn't let my son eat it as there was a taste of cleaning fluid in the cheese. The chips where cold, and the drinks where flat. My all day breakfast was dried out and tasteless. The service was ok, staff friendly enough, it's a shame they can't... More

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Paul M, General Manager at The Pancake Place, responded to this review

Sorry you didn't enjoy your meal, can't understand why you perceived a strange taste from your macaroni cheese, we do use a sanitiser to clean down food preparation areas but it is an accredited foodsafe product which is odourless and tasteless. We sell a huge amount of Macaroni cheese each day so it is always freshly made and we haven't... More

Contributor
13 reviews 13 reviews
4 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 14, 2014

Popped in for a quick coffee, have tasted Better coffee but pancake with ice cream very good. The ambience is ok but decor needs updating

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Paul M, General Manager at The Pancake Place, responded to this review

Thanks for your review, glad you enjoyed the pancakes they are our signature dish after all! We get our coffee beans from Liberty coffee which supplies us with an american style blend, it is a fairly easy drinking smooth coffee but we are happy to make it stronger or weaker on request, just ask and we will try to get... More

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