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The Pancake Place

Coffee Shop
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108 High Street, Elgin IV30 IBW, Scotland
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TripAdvisor Reviewer Highlights

Read all 46 reviews
Visitor rating
  • 10
    Excellent
  • 10
    Very good
  • 8
    Average
  • 4
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Wouldn't go back

The service is poor and the food not much better! The staff don't look as if they want to be there and that comes across when they serve you - they seem distracted

2 of 5 starsReviewed April 15, 2015
fax1ngton
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46 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 of 5 stars Reviewed April 23, 2015 NEW

Asked if fried egg cooked separate from meat. Told yes. Eggs came out covered in black dots from being cooked on griddle along side meat. Disgusting

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
16 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

The service is poor and the food not much better! The staff don't look as if they want to be there and that comes across when they serve you - they seem distracted

Was this review helpful? Yes
Paul M, General Manager at The Pancake Place, responded to this review

Thanks for your feedback, I will take your points up with the manager, we cook our food to order with homemade soups and daily specials as well as our famous pancakes taking pride of place, and we like to think our staff should be friendly and interested in their customers - more so than in any of the big chains.... More 

Contributor
16 reviews 16 reviews
16 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 28, 2015

Ate hear today and will never return. I know this is somebody's livelihood so I won't tear it to shreds like u should do. Let's just say for the money you pay the quality is hurendous. Frozen chicken, not fresh. Everything about the food was bad. I felt angry that I had to pay fpr this meal, as my partner... More 

Was this review helpful? Yes
United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

A peckish group of 5 young men, including myself, fancied a light lunch on a rainy day in Elgin. One friend suggested the Pancake Place as he'd been there before and throughly enjoyed it. We turned up to a lively loud atmosphere which is a great indicator to a good cafe/restaurant. As we hung about by the 'wait to be... More 

Was this review helpful? Yes
Elgin, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed March 17, 2015

Cute little place which always manages to keep a good standard of food. The key thing here is to like pancakes (which I do) but there are plenty of other choices if you don't!

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Elgin, United Kingdom
Contributor
18 reviews 18 reviews
14 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2015

After a few bad visits to the muckle cross and giving up on finding anywhere to eat in Elgin this diamond was recommended to us. Loved it from the very 1st visit. Shown to a table by cheerful staff and presented with a menu. Left for the right amount of time to choose then a lovely young lady took our... More 

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
13 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 26, 2014

I love this place and would always recommend this place. We visited often and it really is lovely. The savoury dishes are perfect and the desserts even better. Both me and my boyfriend love going here. Only gave 4 stars though because sometimes the service is slow and I had a cold meal once which we had to ask to... More 

Was this review helpful? Yes 1
Elgin, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 19, 2014 via mobile

Terrible service.When we we got taken to our seat and given a menu.We then chose our option and put our menus to the side to indicate we were ready to order.15 mins later we were still not being served n that time 4 waiting staff walked past us plus we were sitting next to the coffee counter area so their... More 

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Croydon
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 4, 2014

Whenever i visit family & friends in Elgin i always make a point of visiting this place. I visited mid part of October having last been there in April. We were greeted by Amy who works there and she remembered me from back then. She is a lovely girl & always has a smile ! She was quick bringing our... More 

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Keith, United Kingdom
1 review
5 of 5 stars Reviewed October 30, 2014

We visited this restaurant with friends up from London. We were served by Amy who actually remembered us from almost a year before. The food was good and our waiting time was fine. Amy was lovely , made us laugh and we all came away having thoroughly enjoyed our lunch. All the staff we had contact with were helpful and... More 

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Restaurant Details

Location and Contact Information

  • Address: 108 High Street, Elgin IV30 IBW, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Moray  >  Elgin

Price and Cuisine

  • Cuisine: Coffee Shop

Questions & Answers

Questions? Get answers from The Pancake Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?