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The Pancake Place

Coffee Shop
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108 High Street, Elgin IV30 IBW, Scotland
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Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 14
    Excellent
  • 10
    Very good
  • 9
    Average
  • 5
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
The grand slam

Eat out quite often here and normally enjoy every last mouthful.. Just recently noticed that my normal breakfast has had the haggis and black pudding changed. And not for the better I might add. If this was a budget breakfast I would understand but it's not. Bring back the old haggis and black... read more

3 of 5 starsReviewed May 3, 2015
Kieran R
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52 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 27, 2015 NEW

Early Sunday morning visit, it was OK. The portions were large but I'd expect exceptional pancakes from somewhere called the pancake place. One side of all my pancakes were white, the butter I got served was rock hard and the

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 13, 2015 via mobile

We are long time returning customers. Both for couples meals together,and also with our young Son. On all occassions we have loved eating here. The food is amazing, good value, huge variety. The staff are always helpful, friendly and smiley. No ask is too big or small, and the atmosphere and decor is brilliant. Oneeee problem. I ALWAYS get the... More 

Was this review helpful? Yes
Paul M, General Manager at The Pancake Place, responded to this review

Sorry about that, our supplier for the Criss Cuts did take them off their product list much to our disappointment as well, - they are very popular! However the good news is that they will be back shortly and we have taken in Curly Fries as a short term substitute which are dusted with a similar mix of spices. Apart... More 

1 review
3 of 5 stars Reviewed May 3, 2015

Eat out quite often here and normally enjoy every last mouthful.. Just recently noticed that my normal breakfast has had the haggis and black pudding changed. And not for the better I might add. If this was a budget breakfast I would understand but it's not. Bring back the old haggis and black pudding

Was this review helpful? Yes
Paul M, General Manager at The Pancake Place, responded to this review

Hi, thanks for your feedback, we certainly don't want to disappoint regular customers such as yourself. We did change the butcher who supplies the black pudding and haggis recently. We will check on the quality again and perhaps have a look at some alternatives if it is not up to our usual standard. More 

Morayshire
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2015

When ever I visit a get a friendly welcome and great service. Great food, lots of choices and always great. Pancakes are delicious, sandwiches and pannis are a great meal always get more than you expect. Great place to meet friends and huv a catch up.

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Elgin, United Kingdom
Contributor
19 reviews 19 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 29, 2015

Have visited The Pancake Place many times now and every visit is a pleasure. The setting is perfect, no over loud music, the food is wonderful and the staff are always helpful and polite. This is the place we hed everytime we shop in Elgin.

Was this review helpful? Yes 1
Elgin, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

I was very happy with the service and food I received today. I was out on my lunch hour and the food came very quickly and was just as delicious. My server, Matt, was very friendly and helpful also.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 23, 2015

Asked if fried egg cooked separate from meat. Told yes. Eggs came out covered in black dots from being cooked on griddle along side meat. Disgusting

Was this review helpful? Yes
Paul M, General Manager at The Pancake Place, responded to this review

Hi, sorry you didn't enjoy your visit but I do have to say that our kitchen has three griddles, one exclusively for meat products, one exclusively for our yummy pancakes, and a smaller one which is only used for the cooking of eggs as we do a lot of these especially at breakfast times. As the egg is griddled rather... More 

Contributor
20 reviews 20 reviews
16 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 15, 2015

The service is poor and the food not much better! The staff don't look as if they want to be there and that comes across when they serve you - they seem distracted

Was this review helpful? Yes
Paul M, General Manager at The Pancake Place, responded to this review

Thanks for your feedback, I will take your points up with the manager, we cook our food to order with homemade soups and daily specials as well as our famous pancakes taking pride of place, and we like to think our staff should be friendly and interested in their customers - more so than in any of the big chains.... More 

Contributor
16 reviews 16 reviews
16 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 28, 2015

Ate hear today and will never return. I know this is somebody's livelihood so I won't tear it to shreds like u should do. Let's just say for the money you pay the quality is hurendous. Frozen chicken, not fresh. Everything about the food was bad. I felt angry that I had to pay fpr this meal, as my partner... More 

Was this review helpful? Yes
United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 22, 2015

A peckish group of 5 young men, including myself, fancied a light lunch on a rainy day in Elgin. One friend suggested the Pancake Place as he'd been there before and throughly enjoyed it. We turned up to a lively loud atmosphere which is a great indicator to a good cafe/restaurant. As we hung about by the 'wait to be... More 

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Restaurant Details

Location and Contact Information

  • Address: 108 High Street, Elgin IV30 IBW, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Moray  >  Elgin

Price and Cuisine

  • Cuisine: Coffee Shop

Questions & Answers

Questions? Get answers from The Pancake Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?