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44 Ashton Lane, Glasgow, Scotland (West End)
+44 845 166 6011
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Ranked #613 of 1,876 Restaurants in Glasgow
Price range: $9 - $22
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 1:00 am
Cuisines: American
Neighborhood: West End
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night
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393 reviews from our community

Visitor rating
    124
    121
    66
    43
    39
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed December 9, 2014

In the heart of the bustling West End of Glasgow, it has good setting in the vibrant area of Ashton Lane among some other classy dining establishments. We were surprised at its location and style. We were seated and looked after by James, who could not have done more. Drinks were served quickly. He gave good advise on the burgers... More 

Was this review helpful? Yes 1
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Ian B, Awww Thanks. Glad you had such an enjoyable visit and I’ll be sure to pass on your thanks to James. Hope to see you in the near future! Thanks and have a Merry Christmas. Ketchup More 

Fife
Top Contributor
52 reviews 52 reviews
18 restaurant reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed December 9, 2014

Were in town to do a spot of Xmas shopping and after lots of coffee stops, decided we needed something more substantial. The place was buzzing, but we were given a booth swiftly and the drinks order was taken pretty much straight away. Which was great as we were keen to eat and get back to our hotel room after... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hello Olitaric, Thank you for your rave review, we're glad you stayed longer resting those weary shoppers feet and belly with a Ketchup Burger. Bonus. . . now you have your music sorted for Christmas. Next time try the Oreo Cookie shake, it's AMAZING. We look forward to when you're next in Glasgow, hopefully we'll see you again. Have a... More 

Contributor
18 reviews 18 reviews
15 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 8, 2014

The food in this joint is great, it's good at what it does and that's that. However having been a few times the one thing that ALWAYS lets the entire experience down is the level of service . It's annoying as otherwise I probably would rate this place a lot better as I do enjoy the food and atmosphere a... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Buzzingbee11, Thanks for taking the time to leave us a review. I'm glad there have been positive aspects to your visit regarding the food, however, we are disappointed for not fulfilling your expectations on this occasion. We pride ourselves on good service which should be met, without fail - every time, for every customer. We would appreciate it if... More 

Tillicoultry, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 6, 2014

We were here yesterday 5/12/14 at around 6pm as were were going to a gig in the QMU and where we had parked the car, Ketchup was convenient. We were seated straight away by a very pleasant waitress, who took our drinks order. We had to move tables however as the booth we were in was very cramped and myself... More 

Was this review helpful? Yes 2
venue_support, Public Relations Manager at Ketchup, responded to this review

Hello AdraDark, Thanks for leaving us a review, and please accept my apologies as this is certainly not the service we aim and strive to provide. If you would be kind enough to get in touch with the manager on ketchupwestend@g1group.com so your recent visit can be discussed I'd greatly appreciate it. I would like to assure you the issues... More 

Glasgow, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 4, 2014

My husband and I visited as part of an Itison voucher. The voucher included a burger or hot dog each and a sundae each. We arrived around 2pm and were asked to wait around 20 minutes for a table, this, we felt, was pretty good considering the time of year it is and the fact it was a Sunday. Our... More 

Was this review helpful? Yes 1
venue_support, Public Relations Manager at Ketchup, responded to this review

Thank you for taking the time to feedback your experience to us. There are a issues that you have mentioned that concern us greatly, I would like to apologise for the delay in service and getting your food to you, this is not how we wished your visit had turned out. If you could contact the manager directly to discuss... More 

Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
24 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 4, 2014

We just love the burgers here at Ketchup on Ashton Lane, they are soooo tasty! I personally recommend the chicken and chorizo burger which I have had the past few times we have visited here! The sundae was fab too and can’t wait to have another one! The staff were great and we got a table straight away even though... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Joanne F, Thanks for your review of your recent trip, we love hearing what makes you come back for more. Your comments regarding the fries have been passed on to management and the chefs to look into as we never want our customers to feel they've been short changed . . . especially when it comes to fries. Thanks... More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2014

Went here with the Itison deal, (£14 for burger and sundae for 2). Thought it might be a different menu because of the price but no you picked from the regular menu. We were seated right away by the pleasant staff. The burger was very tasty and plenty of it. The sundae was delicious. We will go back again without... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Sandrah01, Thanks for your review of Ketchup! It is always good to have feedback, and even more wonderful when it's great feedback at that! We look forward to welcoming you again soon. Kind regards, Ketchup x More 

West Dunbartonshire
Top Contributor
122 reviews 122 reviews
106 restaurant reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 28, 2014

Fantastic visit today with an Itison voucher (£14 for a burger each plus a sundae each). Looked after initially by Paul (Grosvenor Manager who was covering for a while)! What a lovely young man and so helpful. I said I may not be able to eat a sundae and he offered for me to either substitute for a milk shake,... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hello Halls007, Thank you so much for your lovely review. Your praise of Paul and Katy will be passed on not only to the management but to the higher powers at be, we really appreciate customers feedback. Similarly, your kind words regarding our food and drink will be passed on to the kitchen. We look forward to seeing you again,... More 

Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2014

Have been wanting to visit this place for a while now and was soooo looking forward to it! It did not disappoint! From entering the venue staff were so welcoming and friendly! We were seated promptly which was great as we hadn't booked and it was busy! Great choice in the menu and drinks order arrival quickly! Good was fantastic,... More 

Was this review helpful? Yes
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Diane W, Thank you for taking the time to write such a rave review of us, we really appreciate it. Happy to help cure the hangover with our burgers and drinks ... We look forward to seeing you again and attempting the Colossus 3.0. Ketchup More 

Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 23, 2014

I have been to ketchup a few times now and each time i am really excited beforehand but always end up being slightly disappointed. You are paying on average a tenner per burger so you would expect them to be out-of-this-world and are quite nice but not really anything special. One would expect to at least get nice sides that... More 

Was this review helpful? Yes 1
venue_support, Public Relations Manager at Ketchup, responded to this review

Hi Irenesawyer, Thanks for your review and I hope you would accept my apology for your visit not living up to expectations. We are committed to improving the place and are currently looking to add more of the old favourites and “ketchup” personality back into the menu. If you would like to discuss your visit further please drop me an... More 

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Additional Information about Ketchup

Address: 44 Ashton Lane, Glasgow, Scotland
Phone Number: +44 845 166 6011
Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Glasgow>  > West End
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 1:00 am
Saturday 11:00 am - 1:00 am
Average Prices: USD 9 - 22
Cuisine: American

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