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Ketchup

$$
West End
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44 Ashton Lane, Glasgow G12 8SJ, Scotland
+44 845 166 6011
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 1:00 am
Good for:
Families with children
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 427 reviews
Visitor rating
  • 132
    Excellent
  • 126
    Very good
  • 76
    Average
  • 49
    Poor
  • 44
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Kids , Students or Catch up lunch!!

Its a good place if you are catching a quick pre- cinema or pre- event bite to eat, or are in a group of students,or with kids or just want a catch up with a mate. The food is good,burgers fresh chips done very well, service quick and friendly but you do get a sense that every one serving is... read more

3 of 5 starsReviewed March 31, 2015
Uzma D
,
London, United Kingdom
Good for:
  • Families with children
  • Dining on a budget
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Delivery
  • Late Night
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427 Reviews from our TripAdvisor Community

Date | Rating
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  • Any
English first
Glasgow, United Kingdom
Senior Contributor
46 reviews 46 reviews
39 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 15, 2015 NEW

After not visiting for a while we came back to see they've gone back to the old (and much better) menu with a large choice. The food came very quickly and tasted great. The staff are friendly and the food's good value. Probably the best burgers in the West End.

Was this review helpful? Yes
Bridge of Weir, United Kingdom
2 reviews
5 of 5 stars Reviewed April 12, 2015 NEW

First visit and won't be the last. Food was outstanding. Service was fab, looked after by one of the most pleasant and happy young lady. A 5 star experience from start to finish. Next time I need to try milk shake served in a milk bottle. Thanks Again. Defo well worth a visit.

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Mandi! Argh! We think you could be our soul mate since you love Ketchup as much as US!!! Thanks for coming down and rating us a whopping 5 stars! Definitely try one of our milkshakes when you are next in- and keep and eye out for our Burger of the week/ Milkshake of the week coming soon! Thanks, Kx More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 31, 2015

Its a good place if you are catching a quick pre- cinema or pre- event bite to eat, or are in a group of students,or with kids or just want a catch up with a mate. The food is good,burgers fresh chips done very well, service quick and friendly but you do get a sense that every one serving is... More 

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Uzma, You have hit the nail on the head, Ketchup is indeed for all- well all that Love Burgers like us! Thank you for your comments Re service, while we aim to be quick and deliver your food as quick as possible, we never want anyone to feel rushed when visiting us- we will definitely be ensuring that all... More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 30, 2015

I order burgers and fries (to takeaway) from Ketchup every few months or so and have always been impressed by the quality of the burgers and delicious fries (thick cut, crispy on the outside, nice and soft on the inside). Placed my usual order tonight and was so disappointed - the burger meat was nowhere near as good, more the... More 

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Johanna, We are sorry to hear about your recent Takeaway Ketchup experience, and surpised that you didn't find our locally sourced burgers and chunky fries to your satisfaction. If you could tell us more info about the the date/ time of your visit and what your ordered we will look into for you. email us on ketchupwestend@g1group.com Thanks Kx More 

Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed March 28, 2015

First visit to ketchup, food was great, staff well very friendly and service was excellent. Will be back soon.

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Catherine! Thanks for such a glowing review! Thanks for choosing Ketchup and we look forward to having you back soon for another visit. Thanks Kx More 

Top Contributor
59 reviews 59 reviews
23 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 23, 2015

The burgers are delicious and the milkshakes are awesome so tasty and served in old school glass milk bottles cool touch. staff are pleasant enough and its nice too see them singing happy birthday and making peoples visit that wee bit extra special. Theres also a cool burger challenge you can try if your guttsy enough ;-)

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Ashley N! Thank you for the 4* review! We are delighted you enjoyed the burgers, our milkshakes in glass bottles and the banter from our staff. At ketchup we love a birthday and a sing song and will go all out if you tell us it is your special day! We hope you can come back soon and conquer... More 

2 reviews
2 of 5 stars Reviewed March 22, 2015

Went in for a meal before a gig at the Oran Mor down the road. Burgers were nice - no complaints there. But upon finishing our main we were asked if we'd like dessert - we said we were ok for now as we'd like to finish the round of drinks we had. About 5-10 minutes later a waitress walked... More 

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Kerry N Thanks for dropping by Ketchup for a pre gig burger at the weekend, and we are very glad you enjoyed the food. We are very sorry you felt rushed out the door by the end of your visit which ended things on a sour note for you, we are recruiting and training a lot of new staff... More 

Irish in Malaysia
Senior Contributor
33 reviews 33 reviews
25 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 20, 2015

We loved the ambience of Ketchup. As you step through the doors, you are immediately transported back in time and era,. There was something interesting to see everywhere you looked. The tables and high stools felt vert unstable and wobbled but we won't let that spoil the review. It would simply take a handy person with a bunch of nails... More 

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Ganny Gab! Thank you for awarding us 4 stars! We are delighted that you enjoyed our ambience, customer service and most importantly The BURGERS! If you are back in again and find your table unsatisfactory please ask one of our lovely staff who will do their best to move you and party onto a more suitable table! Further to... More 

Contributor
20 reviews 20 reviews
16 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 18, 2015

Been there a number of times over the last few years. This place has been under management change I think, they have now brought back the old menu... But it still isn't as good as it was a couple of years back... People are OK, but the service is not great... It's kind of a hang out for university students... More 

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi WalkKD Thanks for your review and your numerous visits to Ketchup over the past few years. We do indeed have a new management team in place, and have relaunched our original 2008 menu, which has been very well received by customers, we are working very hard to bring the old ketchup standards back, and we are sorry this has... More 

Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 18, 2015

For what you get I feel that it didn't pay for itself.drinks were good. The burger tasted like it was boiled! 🙈😳

Was this review helpful? Yes
venue_support, General Manager at Ketchup, responded to this review

Hi Viinfluential We are very saddened to learn that you did not enjoy your recent ketchup experience, we can assure all our burgers are cooked fresh to order on our grill! We are glad to learn you enjoyed the drinks, but would be interested to learn more about your visit, what you ordered and the date of your visit- this... More 

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Restaurant Details

Location and Contact Information

  • Address: 44 Ashton Lane, Glasgow G12 8SJ, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Glasgow>  > West End
  • Neighborhood: West End
  • Phone Number: +44 845 166 6011

Price and Cuisine

  • Average Prices: USD 9 - 21
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Dining on a budget
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Ketchup staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?