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Grill House

St Mary's Place, St. Andrews KY16 9UY, Scotland
+44 1334 470500
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Ranked #35 of 107 Restaurants in St. Andrews
Certificate of Excellence 2014
Good for: Families with children, Large groups, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
25 visitor photos
Restaurant details
Good for: Families with children, Large groups, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
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332 reviews from our community

74% Recommend
    133
    114
    39
    31
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
England
Contributor
12 reviews 12 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014 NEW

We had an early evening family meal, which was quite good value off the set 9.95 two-course menu available from 4 to 6pm. The food arrived sizzling hot and was enjoyed by all. Good service from friendly staff.

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Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014 NEW

Had a fantastic lunch with family one busy Saturday afternoon. Food was delicious and good value and was served quickly yet we did not feel rushed. Service was faultless. We were made to feel very welcome and when we asked to change a fish dish (entirely our fault ) it was replaced without hesitation and quickly exchanged allowing us all... More

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thank you for such a glowing review. I'm so pleased that you enjoyed your meal with us. After asking around I realised that it was Aga who served you on Saturday. She is a highly valued member of the team and her customer service is second to none. We look forward to welcoming you back next time you're in town.... More

1 review
5 of 5 stars Reviewed August 22, 2014 NEW

A group of 12 of us came here following a short ceremony elsewhere in memory of friends and relatives. We were given a long table in a room by ourselves. The fixed lunch menu was interesting and excellent value and the staff were friendly and welcoming, from booking on the phone through to the end of the meal. Perhaps the... More

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thank you so much for your lovely review, your table were a pleasure to serve and I'm glad you enjoyed your meal with us. We hope to welcome you and your friends back again soon. Thanks again. More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 20, 2014

I have been going to the grill house for a long time and have to say although the food is still great, and the value for money is amazing, the service is getting worse. My self and my 8 year old went for lunch and although given a table quite promptly we waited 20 minutes for our order to be... More

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thank you for taking the time to leave a review, it is feedback such as yours which really helps us to improve as a team. I recognise that the amount of time you waited was unacceptable and I would like to reassure you that it is not the norm, We pride ourselves on offering great customer service and it seems... More

Falkirk, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 restaurant reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 19, 2014

Not as good as the other "house" venues. Perfectly adequate but nothing special. Tables a bit too close together so a bit cramped. Staff pleasant and food fine for a quick lunch.

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thank you very much for taking the time to share your feedback regarding your recent visit to the Grill House. We strive to offer great food and friendly, efficient service but it seems this time we fell short of the mark and for that I can only apologise. We hope to welcome you back soon. More

Glasgow, United Kingdom
Top Contributor
104 reviews 104 reviews
54 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 14, 2014

Really nice Mexican restaurant near the middle of St Andrews with great deals for lunch - only 5.95 for a two course lunch. Very good quality food and very good service too, plus a nice environment, so very good all round.

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thanks for your great review! Our lunch and early evening menus are great value and our chefs work so hard in order to keep the cost down meaning we can offer you the best deal we can. They change regularly so there's always something new to try. We hope to welcome you back to the Grill House soon. Thanks again! More

Kuala Lumpur
Contributor
11 reviews 11 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2014

This is our 2nd visit to the Grill House in the past 2 weeks. A great little restaurant serving great Mexican food. Food is fantastic - I highly recommend the Chilli Bowl made with chunks of succulent steak and served in a crisp tortilla basket. Fajitas and burgers are also brilliant. Huge portions, fantastic quality and beautifully presented. I would... More

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LizzieMarr, Assistant Manager at Grill House, responded to this review

Thank you so much for your lovely review, the beef chilli has been on the menu since we opened back in 1999 and the recipe has not changed (if it isn't broken, don't fix it!). Next time you're in, I recommend you try the ribs, slow cooked and melt in the mouth! Thanks again and we hope to see you... More

St. Andrews, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 10, 2014

I have eaten at this restaurant a few times previously, so knew to expect a 'no frills' but decent snack and drink in the sun, this time on the front patio which was a good spot. Our waitress was very polite and friendly but clearly maxed out and apparently covering 2 sections. We were sympathetic and certainly didn't kick up... More

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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed August 6, 2014

Had a family meal the other week end and it was first class - it was a Saturday and it was busy and the service and meal was really good! Very good value, will definitely be back

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Emma H, Manager at Grill House, responded to this review

Hi there, thank you for your great comments! We aim to provide great service and quality lovingly prepared food at great value, and I'm pleased to hear you appreciated our efforts. The whole team works very hard to make this possible in each service and with the changing of every menu so I will give them all a big pat... More

Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2014 via mobile

Have always been a big fan of the grill house but sadly was in the other week with my hubby & daughter and have to say the service was very poor! We ordered our food, my daughter ordered from the kids menu plus a starter from the main menu both courses were brought out together when we got our starter,... More

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Emma H, Manager at Grill House, responded to this review

Hi there, I'm sorry that you feel we let you down on your recent visit to our establishment. If I remember your table correctly you were served by a very new member of the team, and although this is absolutely no excuse for poor service, while in training certain human errors inevitably occur. I can only apologise that you suffered... More

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