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The Pancake Place

Unit 35 Kingsgate Centre, Dunfermline KY12 7QU, Scotland
01383739258
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Ranked #70 of 124 Restaurants in Dunfermline
Dining options: Breakfast/Brunch
Most recent review
- Aug 28, 2014
Restaurant details
Dining options: Breakfast/Brunch
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49 reviews from our community

39% Recommend
    8
    11
    13
    6
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed August 28, 2014 NEW via mobile

The place was a mess!! The waitresses were clearly unhappy to be here especially the manageress. Chewing wasps is the best description of her face. The food was average and cold. Gone downhill of recent. Won't be back.

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 24, 2014

Most of the staff were very nice, except for the manageress whom was not very pleasant. The food was beautiful and a very reasonable price.

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Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed June 8, 2014

Visited last week, found the staff to be very friendly, both my wife & I had the soup & sandwich, which we both agreed was very good. During our meal the manageress took the time to ask if everything was O.K which I like. Due to work commitments, we don't visit as much as we would like, but when in... More

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Dunfermline, United Kingdom
Top Contributor
69 reviews 69 reviews
58 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 5, 2014

Stopped for lunch here with my daughter recently, we had been a few times before but this will be last. I had a Baked Potato with beans, the potato was burnt and tasted awful. My daughter had a Tuna Sandwich which was okay followed by a Pancake with chocolate sauce and cream, that was lovely as usual. With 2 soft... More

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Richmond, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2014

Me and my girlfriend stopped off here before we left Dunfermline as we were on a day trip from Edinburgh, on a spontaneous decision we decided we felt like pancakes, the place was quiet as it was a Sunday and it was easy enough finding a seat, the staff weren't over the top friendly and patronising like in a lot... More

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Paul M, General Manager at The Pancake Place, responded to this review

Couldn't have put it better myself, Pancakes cream and chocolate sauce whats not to like? Glad you enjoyed it and hope to see you again soon! More

Dunfermline, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 28, 2014

Found this establishment a decent place for a snack. Food is good and served promptly. It benefits from being able to sit down and order a coffee without standing in a queue endesly waiting on someone to make a drink.

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Paul M, General Manager at The Pancake Place, responded to this review

Glad you enjoyed your visit, we think the table service system is best as at least you are seated in comfort while waiting for your coffee rather than standing in a queue. More

Dunfermline, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 21, 2014

Visited with a friend on a busy Saturday afternoon over the Christmas/New Year period. We were seated promptly but, unfortunately, the service was downhill from there. We had to ask for our drink order to be taken, then we had to ask for our food order to be taken and the food took an eternity to arrive so, again, we... More

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Dunfermline, United Kingdom
1 review
1 of 5 stars Reviewed December 29, 2013

Mum and I went to the Pancake Place, Dunfermline, for a bite to eat, having never eaten here before. I had always wanted to try the pancakes and was looking forward to our outing. To start with, I had macaroni cheese which cost £6.95. This was bland and the sauce tasted floury. The salad garnish lacked interest and was without... More

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Paul M, General Manager at The Pancake Place, responded to this review

Really sorry you didn't enjoy your meal with us. We make our Macaroni fresh daily and it is one of our most popular dishes, we always use the same recipe to ensure the quality, but I'm sorry if it wasn't right in this instance. Our pancakes are made fresh to order and again are very popular perhaps because we do... More

Kelty
Senior Contributor
38 reviews 38 reviews
31 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 22, 2013

I was in the pancake place for lunch with my grandson and grandaughter and my my wife and my daughter ,three of us hand sweet pancakes and two had macaroni it was like it had been made about thirty min,s before we were in the pancake place ,it was so dried out it was So inedible I spoke to a... More

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Dunfermline, United Kingdom
1 review
2 of 5 stars Reviewed November 25, 2013

Was in today and can honestly say the service was shocking but not for the first time in recent visits. No friendly greeting from staff on arrival, just asked as we walked in and I quote 'you needing menus' not good morning would you like to choose a table which you would expect or at least something along those lines.... More

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Paul M, General Manager at The Pancake Place, responded to this review

Thanks for getting in touch with us directly as well as posting your review. We are glad that you are willing to give us another go despite not being impressed on your previous visit, and your feedback was very useful to us. I hope that my staff look after you as well as I know they are capable of on... More

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