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The Pancake Place

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Unit 35 Kingsgate Centre, Dunfermline KY12 7QU, Scotland
01383739258
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Dining options: Breakfast

TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 10
    Excellent
  • 12
    Very good
  • 15
    Average
  • 6
    Poor
  • 22
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Service is a bit slow and disorganised!

The service is a bit slow and disorganised and the food isn't likely to win any awards; however if you are looking for somewhere to eat that isn't a gastro-pub, a franchise or coffee shop then this is an acceptable choice. It is a pity that everything seems to come with chips and I'm sure with a... read more

3 of 5 starsReviewed March 15, 2015
Terry O
,
Fife
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65 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed April 24, 2015 via mobile

I visit the Pancake Place regularly and each time I am thrilled with the standard of service and food provided. I visited with my family and the only downfall was not being able to sit in many booths due to needing a highchair. The irn bru was tasting flat but once I spoke to the manager she was very nice... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
10 restaurant reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 29, 2015

We visited here with our 2 children on a Saturday afternoon. After standing for almost 5 minutes waiting to be seated - while several waitresses and the manager walked by several times without acknowledging us - we should have heard the alarm bells. We ordered our meals and waited....and waited....and waited. After over half an hour our food turned up.... More 

Was this review helpful? Yes 2
Fife
Senior Contributor
26 reviews 26 reviews
12 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2015

The service is a bit slow and disorganised and the food isn't likely to win any awards; however if you are looking for somewhere to eat that isn't a gastro-pub, a franchise or coffee shop then this is an acceptable choice. It is a pity that everything seems to come with chips and I'm sure with a bit of imagination... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 11, 2015 via mobile

I took my children kids for a treat, when I first walked in, I could sense one member of staff didn't seem happy at all.my kids were being very behaved, but when I went to the toilet, the same lady was very rude to my kids, my son is autistic and got really upset about whatever she said to him... More 

Was this review helpful? Yes 5
Glasgow, United Kingdom
Top Contributor
112 reviews 112 reviews
49 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 20, 2015

Visited this for a lunch with my Fiance, we had the combo starter to share followed by 2 pancakes, the pancakes were tasty and large. The place was busy when we arrived at lunchtime, but were seated quickly, the server was friendly and helpful. I would recommend this place

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2015

Ordered 3 meals, only 2 where brought. Staff apologised and advised mix up in order and 3rd would be out shortly. Was not brought until other 2 were nearly finished. When asked if we would be charged was told not my decision and need to speak to manager, who I asked to speak to. Manager very rude was told they... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed November 14, 2014

the worst place I've ever been!!! they obviously don't know how to run a restaurant, from top to bottom dreadful stay clear

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Leamington Spa, United Kingdom
Top Contributor
68 reviews 68 reviews
50 restaurant reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 7, 2014 via mobile

We thought this would be a bit special but it didn't turn out that way. The pancakes were huge and thick. The filling appeared to be processed chicken which was disappointing. Staff friendly but can't recommend.

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Dunfermline, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 4, 2014

I was here no long ago & was appalled by the service ! We were left standing for 15 minutes before getting a table when there were plenty available. I ordered the steak club ! The meat was uncooked, the onions were raw & the bread was soggy ! I told the manager & she spoke to me like dirt... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

We have been trying different places for food throught dunfermline and because we are new parents "child friendly" is a new must! When we went here we were welcomed quite good and shown a table for 2 with a buggy which was a great start . We ordered food and all was going great and we were quite impressed until... More 

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Restaurant Details

Location and Contact Information

  • Address: Unit 35 Kingsgate Centre, Dunfermline KY12 7QU, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Fife  >  Dunfermline
  • Phone Number: 01383739258

Questions & Answers

Questions? Get answers from The Pancake Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?