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Blacksmiths Restaurant

Headless Cross | DG16 5EA, Gretna Green, Scotland
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Cuisines: British
18 visitor photos
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36 reviews from our community

61% Recommend
    12
    10
    2
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Liverpool, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 13, 2014

We had arranged to meet family here as a halfway point and had planned to stop for a meal. We have often stopped off here but have always been late so everything was closed. Although a lovely quaint little place it doesn't look like we were missing much. Due to traffic we arrived at 2pm and headed straight for the... More

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to inform me of your recent visit to our Blacksmiths Restaurant. I'm very sorry that you had a disappointing visit. We pride ourselves on giving the best service possible, however we seemed to have let not only you and your family down but ourselves also. At 2.00pm the Carvery and WOK stations close down... More

East Sussex, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 of 5 stars Reviewed July 11, 2014

Had a short coffe stop here to day good coffee nice staff all round good place to stop off will recommend to friends and family going this way

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for your review of our Blacksmiths Restaurant. It was good to hear, that you enjoyed your experience when you visited us and that you will recommending us to your family and friends. I will share your comments with our catering team, and we look forward to your next visit. Thanks Bill Hudson. More

Carlisle, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

We had our wedding breakfast & night do here and couldn't fault anything. BIll Hudson, the restaurant manager couldn't have been more helpful and answered my queries promptly, nothing was too much trouble. We opted for the hog roast, highly recommended. Bill's team during our day were excellent and very friendly. Many thanks for a great day.

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thanks for taking the time to write your review. It was great to hear that we did you proud on your special day, and that you and your guests had a great day. The Hog Roast is a fairly new choice on our menu's but is proving to be more and more popular, I will pass on your comments to... More

Kendal, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2014 via mobile

Stopped here today on the way down from Fife to Cumbria, a very frequent trip for us, but due to time of day hadn't ever broken our journey here before. Had been anticipating a tourist friendly, twee scottish type pub meal, was horribly disapppointed. Outside seemed nice enough and was straight pff the M6; but then we went into the... More

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

I apologise for your seemingly disappointed visit to our Restaurant 22/06/14, but thank you for taking the time to let us know about the problems you observed. There are obviously things that I need to investigate further and find out what happened that day. We do our best to offer a friendly, professional service and I am sorry you felt... More

Gretna, United Kingdom
1 review
5 of 5 stars Reviewed June 21, 2014

Held our wedding reception here last Saturday and it was FAN-TAS-TIC!! Bill and his team were helpful from the minute we made the booking and we were more than satisfied with everything on the night. With the biggest dance floor in the area, we were all ready to boogie. The food was excellent, everything was clearly labelled and laid out... More

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Stephen and Lesley for your comments regarding your special day. I am so pleased that my team and I were able to help make your day special. Its always good to hear that we have got things right and I will share your comments with the rest of the team. Wishing you both the very best for your... More

Chelmsford, United Kingdom
Top Contributor
172 reviews 172 reviews
108 restaurant reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed June 21, 2014

Whilst visiting Gretna, took time for an early lunch at the Blacksmiths Restaurant. Brand new, clean, spacious building. Good selection of hot and cold food and snacks served by friendly staff. Very pleasant and economical.

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to pass on your experience in our Blacksmiths Restaurant. It is always good to hear peoples feed back, and especially when it is a positive comment. It was nice to hear you thought we had a good selection of hot,cold and snack meals available, we try and vary them on a regular basis I... More

Gretna, United Kingdom
1 review
5 of 5 stars Reviewed June 15, 2014

I attended a wedding reception held in the Blacksmith's Restaurant yesterday evening. This is not the first time I have been to a function there and as usual I was not disappointed. Beautiful surroundings, large dance floor, excellent food and efficient staff Thoroughly enjoyed the evening. Carolyn S.

Was this review helpful? Yes
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to let us know about your experience at our Blacksmiths Restaurant. It was nice to hear that you have been here on more than one occasion and that you found us to be efficient and you enjoyed the food on all occasions.. I will give your feed back to my team who will be... More

Braintree
Contributor
14 reviews 14 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2014

Stopped for coffee and cake, helpfull staff reasonable choice if you want something more......"............

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thanks for your comment Mark. It's nice to know that you were pleased with our selection of cakes, and that our staff looked after you. I will share your comments with my staff, as they like to hear people views. Thanks Bill Hudson. More

New Galloway, United Kingdom
Top Contributor
84 reviews 84 reviews
45 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 6, 2014

We ordered two quiche and chips but quiche was totally burnt , pastry was awful so lady gave us refund but the tea was a good brew , the date slice was lovely

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Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thanks for your review. Sorry we seem to have let you down with our Quiche, but managed to redeem ourselves a little with the Tea and Cakes. We have now taken our quiche baking in house, and doing several different quiches which seem to be going down well ( if you pardon the pun) with our customers. So you should... More

Carlisle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Me, my husband and a couple of my friends visited this lovely restaurant on the 5th of May 2014, we were drawn in by the beautiful smells from the hot food counter. When we arrived there, the staff were very welcoming and helpful. The food looked amazing and tasted great! To be quite honest I didn't expect to be as... More

Was this review helpful? Yes
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for your comments regarding your recent visit to our Blacksmith Restaurant. Its particularly nice to hear that you and hubby and your friends enjoyed your meals and time with us. We try our best to give a fresh and varied menu each day catering for everyone needs, not only vegetarians but we do a selection of Gluten free... More

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