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Blacksmiths Restaurant

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Headless Cross | DG16 5EA, Gretna Green, Scotland
01461-33-83-65
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Dining options: Breakfast, Lunch, Seating

TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 20
    Excellent
  • 16
    Very good
  • 8
    Average
  • 14
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Be Aware

Visited the Blacksmiths at Gretna Green Jan 2016,Be aware when buying a cup of tea,If you get one in a takeaway cup you will be told you cannot sit down to drink it,it must be in a pot cup,there is no notice to say this on entry so be careful.

3 of 5 starsReviewed 1 week ago
william c
,
Middlesbrough, United Kingdom
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69 Reviews from our TripAdvisor Community

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Middlesbrough, United Kingdom
Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the Blacksmiths at Gretna Green Jan 2016,Be aware when buying a cup of tea,If you get one in a takeaway cup you will be told you cannot sit down to drink it,it must be in a pot cup,there is no notice to say this on entry so be careful.

Helpful?
Thank william c
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thanks for taking the time to let me know about your recent visit to our Blacksmiths Restaurant William C. I apologise for the confusion regarding the takeaway cup. The Blacksmiths Restaurant sells tea in tea pots and supply's cups and saucers and all the accompaniments that go with Tea or Coffee, and there is no issue with people who have... More 

Jedburgh, United Kingdom
Level Contributor
180 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed October 17, 2015 via mobile

So my husband an I visited for a Saturday lunchtime, I thought the place was closed to begin with as it had no atmosphere and the staff were all chatting among theirselves and serving their own food. However yes was open, and we weren't met by the most friendliest woman who was very impatient when we were ordering. My husband... More 

Helpful?
Thank KB1285
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to write your review about our Blacksmiths Restaurant on your last visit, Sorry we didn't seem to do it for you. I apologise for the seemingly impatient way in which you were served, totally unacceptable and if we knew the member of staff, as they would have had a name badge on we could... More 

Surat, India
Level Contributor
109 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed October 8, 2015

For quick services & tasty food, we found this restaurant good & reasonable. They even offer choice to select food including Indian and pay for what you buy. Only long queuing at the counter to settle bill.

Helpful?
1 Thank Rupawala
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Rupawala for taking the time to write your review. We are really pleased you enjoyed your visit to our Blacksmiths Restaurant. We try our very best to cater for all visitors to our Restaurant, and if tour operators give us enough notice we can provide more of a selection of speciality dishes akin to where they come from.... More 

Southport, United Kingdom
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 14, 2015

Terrible attitude and no service, after queuing behind two coach loads of people arriving at the counter there was little remaining - a few mushrooms and alike. On asking the "staff" how long until bacon etc would be available, we were told well breakfast finishes soon (15 minute) there will be no more cooked. Two people going elsewhere

Helpful?
Thank Alphabaz
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to let me know about your recent visit to our Blacksmiths Restaurant Alphabaz. I am sorry you were disappointed about the breakfast, or the lack of it. I have spoken to the members of staff who were serving that day, and they remember you well, and although there is a dispute over weather it... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
81 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 13, 2015

Best Scotch Broth I have tasted for years,coffee is excellent as usual.Eating area is clean and tidy,Staff constantly emptying and cleaning tables.Very good selection of hot or cold meals available.

Helpful?
Thank Bill R
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Bill R for taking the time to give us your review regarding your visit to our Blacksmiths Restaurant. Myself and the team are really pleased that you enjoyed your Scotch Broth on your last visit. All our soups are freshly made everyday using all fresh produce, as are the rest of our meals. The Scotch Broth is a... More 

Lincolnshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed September 1, 2015

food good the place is clean and the staff very friendly we had a good visit and would go back again

Helpful?
Thank katy_thompson4
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Katy for taking the time to write your review, regarding your visit to our Blacksmiths Restaurant. Myself and the catering team are so pleased that you enjoyed your visit, I will pass on your comments to kitchen staff regarding the good food comment and to the rest of the team on how friendly you found them. Thanks Again... More 

Staffordshire, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 21, 2015

Came here in may for a meal with the family before a wedding, highly recommended. Caters for larger groups. Food cooked perfect. Great customer service. Reasonable prices Highly recommend

Helpful?
Thank Arthur J
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Arthur J for letting us know about your recent visit to our Blacksmiths Restaurant. Myself and the team thank you for your great review. We always strive to do our best, but sometimes it isn't quite good enough, but we are really pleased to see we got things right for you. Hope you had one of the rare... More 

Nuneaton, United Kingdom
Level Contributor
435 reviews
164 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed August 21, 2015

We had good snacks and drinks but couldn't find a table outside to sit out. We would maybe try somewhere different if we visited again.

Helpful?
Thank Maxim123153
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you Maxim for taking the time to let us know about your recent visit to our Blacksmiths Restaurant.. I am pleased you found our food offer acceptable, and you enjoyed what you had. I am sorry you couldn't find anywhere outside to sit, we did extend the outside area a couple of years ago but on nice days everyone... More 

Workington, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2015

Fantastic service, lovely atmosphere, highly recommended. Very clean, didn't feel rushed, enjoyed our visit.

Helpful?
Thank Debra C
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thanks Debra C for taking the time to write your review of your experience at our Blacksmiths Restaurant on your last visit. I am pleased you enjoyed your time with us and thank you for the recommendation, it is greatly appreciated by myself and the team. Thanks once again and look forward to your next visit. Thanks Bill Hudson Catering... More 

Manchester, United Kingdom
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 3, 2015

Usual foods on offer. The soup choice was Lentil or Pea and Ham, very hot and tasty. self-service, coffee not very hot. Prices were okay for location. Alcohol available if wanted.

Helpful?
Thank PatN525
Susan A, Manager at Blacksmiths Restaurant, responded to this review

Thank you for taking the time to let us know about your recent visit to our Blacksmiths Restaurant. We are glad that you enjoyed your time with us, and enjoyed our homemade soup, my apologies that your coffee wasn't as hot as it should have been, if you had told one of the staff we would have been happy to... More 

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Restaurant Details

Location and Contact Information

  • Address: Headless Cross | DG16 5EA, Gretna Green, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Dumfries and Galloway  >  Gretna Green
  • Phone Number: 01461-33-83-65

Price and Cuisine

  • Cuisine: British

Questions & Answers

Questions? Get answers from Blacksmiths Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?