We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aston Hotel

The Crichton | Bankend Road, Dumfries DG1 4ZZ, Scotland
0044 1387 272410
Website
Improve this listing
Ranked #48 of 105 restaurants in Dumfries
Price range: $31 - $41
Dining options: Reservations
Most recent review
- Jul 22, 2014
Restaurant details
Dining options: Reservations
Write a Review

45 reviews from our community

61% Recommend
    16
    11
    10
    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 22, 2014 NEW

We stayed at this hotel for a weekend in June and we're very disappointed. The hotel was clean and the room was quite nice, although uncomfortably hot, but the main issue is that the staff are wholly incompetent. We booked online and even though our reservation clearly stated we had already paid, our card was then charged again when we... More

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 20, 2014

We booked at aston hotel and when we arrived it turned out to be a holiday inn. Looks like holiday inn has taken over recently. Rooms were pretty average rooms even with the upgrade to exec suite. A/c wasnt working so rooms were very warm. But rooms were clean and tidy and breakfast was excellent at wheelers restaurant.

Was this review helpful? Yes
Hamilton, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

Location and grounds, friendly and helpful staff and excellent food at the Marco Pierre White restaurant

Was this review helpful? Yes
cumbria
Contributor
11 reviews 11 reviews
3 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 13, 2014

What have IHG done to this lovely hotel! If you have stayed here before you will be familiar with the previous layout, where HOTEL guests (rather than restaurant guests) were welcomed through the traditional grand entrance to an open and friendly reception area befitting of the hotel's architecture and grounds. My husband and I (and often my daughter, studying at... More

Was this review helpful? Yes
Co.Clare
Contributor
13 reviews 13 reviews
4 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 13, 2014

We were staying in this hotel for business meetings and a group of about 10 of us went to dinner in the Marco Pierre White restaurant there. It was awful. The waitress clearly did not want to be there. She was unhelpful and disinterested. She handed out two different menus to the guests at the table which made a mess... More

Was this review helpful? Yes 3
Edinburgh, United Kingdom
Top Contributor
87 reviews 87 reviews
39 restaurant reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 6, 2014

We have enjoyed staying at the Aston a few times but visited Wheelers restaurant for the first time. Dinner was part of the offer package we had booked at the hotel so it was exceptional value. Service was prompt, attentive and friendly. The restaurant is smart but not fussy. Nice linen tablecloths and napkins. The menu was surprisingly unfussy and... More

Was this review helpful? Yes
Scottish Borders
Senior Contributor
29 reviews 29 reviews
11 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 3, 2014

Stayed here for a few nights when the World Senior Curling Championship was on. The hotel was busy and a friend who had booked separately was moved due to over booking. The reception staff were friendly, welcoming and knowledgeable. The room was clean and fairly average but the bathroom was modern and the shower was excellent. Breakfast was a buffet... More

Was this review helpful? Yes
Dumfries, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 25, 2014

Luxurious hotel with great restaurant. t is close to the beautiful Crichton church, making it a great wedding venue. Good to pop in for coffee or book a celebration meal

Was this review helpful? Yes 1
Dumfries, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2014

Highly disappointed. With the name behind the wheelers, our expectations were fairly high. Gripes were we were given a photocopied a4 menu (food and wine), the starter I ordered wasn't available that night, hadn't been advised of this when we sat down, there were no wine coolers but were advised we would be topped up this didn't happen and I... More

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Contributor
12 reviews 12 reviews
3 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 22, 2014

A very mixed experience to be 100% honest. Arrival in the restaurant was businesslike, although I did need to confirm my room number twice, and transfer to the table efficient (no table choice permitted). The menu choice is sub-divided into à la carte and table d'hôte with a separate wine list and the choice is actually reasonable (3 choices per... More

Was this review helpful? Yes 1

Travelers who viewed Aston Hotel also viewed

Dumfries, Dumfries and Galloway
 
Dumfries, Dumfries and Galloway
Dumfries, Dumfries and Galloway
 
Dumfries, Dumfries and Galloway
Dumfries, Dumfries and Galloway
 
Dumfries, Dumfries and Galloway
Dumfries, Dumfries and Galloway
 
Dumfries, Dumfries and Galloway

Been to Aston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Aston Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing