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Old Bank Restaurant and Coffee House

Certificate of Excellence
English, Scottish
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94 Irish Street, Dumfries, Scotland
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Dining options: Lunch, Coffee & Tea, Breakfast

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 32
    Excellent
  • 26
    Very good
  • 8
    Average
  • 5
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
consistently good

food in the 'Bank' is always good, the surroundings are comfortable and a little unusual with the 'odd' painting and decorative china ornament. however, this does not detract from the ambience. All in all, a safe bet for lunch.

4 of 5 starsReviewed March 9, 2015
seegee123
,
Dumfries, United Kingdom
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72 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Dumfries, United Kingdom
Contributor
17 reviews 17 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

Lovely place to go for lunch, staff very welcoming and friendly. And has a relaxed atmosphere. Thoroughly enjoyed our meals today but had no room for dessert. But will be back in soon for afternoon coffee and home made scone/cake 😄

Was this review helpful? Yes
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your feed back about The Old Bank. Delighted with your very kind comments. We look forward to welcoming you back. JoAnn M More 

Dalkeith, Scotland, United Kingdom
Top Contributor
130 reviews 130 reviews
82 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 16, 2015

Decent place let down by average service and some high prices. Coffee not good, came in a small cup and still charged high prices. Steak pie was excellent and good value, afternoon tea was hugely overpriced for a basic sandwich, scone and chocolate cake. Ordered soft drinks didn't arrive even after reminding staff. Wouldn't return.

Was this review helpful? Yes 1
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your feed back. Delighted you enjoyed our steak Pie. We pride ourselves on sourcing good local produce which is prepared and cooked in our kitchen. J M. Management More 

Dumfries, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 8, 2015

Popped in for a coffee and a cake, it was nice to be remembered by the staff and treated as if we were long lost friends. I am disabled and access to the premises is easy and obstacle free.Facilities were spotless and service by all the staff, including Andrew was fantastic, nothing was too much bother. Fantastic value for money.

Was this review helpful? Yes
Moffat, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2015

on arrvivng on monday lunchtime i asked for a table for one of course sir if you like to take the table just there what a nice welcome the waitress was very pleasant ordered the prawn starter followed by the homemade burger what a great meal had a large glass of house red very good indeed i will be back... More 

Was this review helpful? Yes
kent
Senior Contributor
32 reviews 32 reviews
6 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 1, 2015

We loved it all! The gentleman who looked after us was so amusing and made us so welcome. We had a delicious lunch.

Was this review helpful? Yes 1
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your kind comments about The Old Bank Restaurant Dumfries. It's so good to get positive feed back. We hope you will visit us again soon. JoAnn M More 

Kilmarnock
Top Contributor
78 reviews 78 reviews
42 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2015

The Old Bank Restaurant is near the river, and has easy access to the shops in the town centre For light lunch, afternoon refreshments etc I can wholeheartedly commend it. Scones, panninis and Lemon Drizzle cake plus a large pot of tea for two made for a most pleasant dining experience The soup looked very good too!

Was this review helpful? Yes 1
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for giving us such kind praise. I am so pleased you enjoyed The Old Bank Restaurant Dumfries. It gives myself and staff such a boost to know that they are appreciated. We do hope you will visit us again soon. Thank you JoAnn M More 

coleraine
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 19, 2015

After travelling from Ireland and on route to Nottingham, we called in with our 4 month old baby for a light lunch and a coffee. Arriving at the revolving door I asked an employee to open the side door ( which was locked) so we could get the pram through. He went to find out if he could. A middle... More 

Was this review helpful? Yes 3
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

So sorry you had such and experience at The Old Bank. We try and be all things to all people and it is a difficult line to walk sometimes. We do try and accommodate wheelchairs and prams. It's an old bank building and not purpose built for a restaurant. The doors are not locked that would be illegal but customers... More 

Aberdeenshire, United Kingdom
Senior Contributor
37 reviews 37 reviews
29 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2015

I catch a breakfast here when I'm around twin visiting family on a weekend. They make a wonderful bacon and scrambled eggs. I will definitely keep coming back!

Was this review helpful? Yes 2
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your positive feed back. Sorry in delay but I have been off due to illness. We look forward to welcoming you back to The Old Bank Restaurant. JoAnn M More 

Dumfries, United Kingdom
Top Contributor
50 reviews 50 reviews
27 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 9, 2015

food in the 'Bank' is always good, the surroundings are comfortable and a little unusual with the 'odd' painting and decorative china ornament. however, this does not detract from the ambience. All in all, a safe bet for lunch.

Was this review helpful? Yes 2
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your feed back. It is always good to hear what our customers have to say. I am sorry I have no replied to your review before this but I have been off work for several weeks due to illness. JoAnn M More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 27, 2015

Lunch visit with partner food very nice , staff friendly and attentive and obviously trained snd well versed in how people like to be served Value for money would throughly recommend , if only there were more places like this instead of chain establishment regenerating frozen food

Was this review helpful? Yes 6
joann m, Owner at Old Bank Restaurant and Coffee House, responded to this review

Thank you for your positive feed back and review of The a Old Bank Restaurant Dumfries. It is good to hear what our customers have to say. I apologise for not replying sooner but I have been off work for several weeks due to ill health. We hope you will visit us again at the Old Bank. JoAnn M More 

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Restaurant Details

Location and Contact Information

  • Address: 94 Irish Street, Dumfries, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Dumfries and Galloway  >  Dumfries

Price and Cuisine

  • Cuisine: English, Scottish

Questions & Answers

Questions? Get answers from Old Bank Restaurant and Coffee House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?