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Custom House Restaurant

Certificate of Excellence
$$
Irish, Contemporary, Continental
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Queens Quay | Custom House Street, Derry BT48 7AS, Northern Ireland
+44 28 7137 3366
Website
Today
12:00 pm - 9:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Tue - Sat 12:00 pm - 9:30 pm
Good for:
Romance
Large groups
Doing business
Local cuisine
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 362 reviews
Visitor rating
  • 195
    Excellent
  • 86
    Very good
  • 24
    Average
  • 29
    Poor
  • 28
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
warm and friendly

Visited as a unscheduled walk-in on a cold night. The restaurant was quite quiet but it's a really nice setting and there are very attentive staff. Food was great and the pork belly I had was delicious. Always good whan a restaurant does not do anything fussy and just presents good produce cooked... read more

4 of 5 starsReviewed March 26, 2015
Bromboy2014
,
Merseyside, United Kingdom
Good for:
  • Romance
  • Large groups
  • Doing business
  • Local cuisine
  • Special occasions
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Delivery
  • Late Night
Add Photo Write a Review

362 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Merseyside, United Kingdom
Contributor
13 reviews 13 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 26, 2015 NEW

Visited as a unscheduled walk-in on a cold night. The restaurant was quite quiet but it's a really nice setting and there are very attentive staff. Food was great and the pork belly I had was delicious. Always good whan a restaurant does not do anything fussy and just presents good produce cooked with attention and skill. Nice place with... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2015 NEW

I love everything about this place and really cannot comprehend the negative experiences I have seen!! The décor, the ambience, the pleasantries of the staff, the location. I have eaten here a few times I when I stay in the city and it is such a treat. The food is far from an average menu, it’s definitely fine dining at... More 

Was this review helpful? Yes
Northern Ireland
Reviewer
3 reviews 3 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 21, 2015

Called in to Custom House today for a spot of lunch before heading up to Kelly's Field for David Guest's spectacular art installation. Am so pleased that we chose to eat here. It is a beautiful building which is tastefully decorated. The staff were genuinely friendly and knowledgeable about their menu. All praise to Dean the chef, our food was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 21, 2015 via mobile

Had a delicious lunch in the Custom house. We were seated downstairs in a little area behind the bar. Lovely surroundings, great food, excellent friendly service.

Was this review helpful? Yes
Derry, United Kingdom
1 review
5 of 5 stars Reviewed March 21, 2015

Booked custom house for a group of 10 on a busy Saturday night. From the minute we arrived the service was outstanding. Very attentive staff. We were seated straight away in the side part of the restaurant. The restaurant itself is beautifully decorated! Really luxurious feel and there is a nice relaxed atmosphere. I personally ordered the salmon which was... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 20, 2015 via mobile

The food was not cooked by someone who cared ,either about their own integrity as a chef , or for the people they were serving. Would definitely not recommend.

Was this review helpful? Yes
Derry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Recently had gorgeous Mother's Day lunch inCustom House...great service, stunning food in beautiful surroundings. Can't wait to return.....the salt and chilli squid is heaven...highly recommended

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

Booking our wedding party with custom house the location is 100% bobby couldn't be anymore helpful can't wait to celebrate our big day is this gorgeous building

Was this review helpful? Yes 2
County Londonderry, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2015

Had heard fantastic reviews so decided to give it a go, Only to be very let down. However we did eat of the early bird menu, so their full menu could be better, but their early bird menu does need improved. haven't been back since.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

A group of ten of us were seated immediately and served drinks, in a beautifully decorated part of the restaurant. We went straight for mains and ordered the fish special (cod, hake & salmon) and it was 3 of the nicest pieces of fish i have ever eaten, and the sides were really tasty too. The service was great, very... More 

Was this review helpful? Yes 2
Rachael H, Manager at Custom House Restaurant, responded to this review

Dear Danielle D, I would like to sincerely thank you for your kind comments about not only the restaurant, but more importantly the team. They will be thrilled to hear such positive feedback. We’re delighted that you enjoyed your meal with us and we look forward to seeing you again in the near future. Kind regards, Bobby More 

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Restaurant Details

Location and Contact Information

  • Address: Queens Quay | Custom House Street, Derry BT48 7AS, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Londonderry  >  Derry
  • Phone Number: +44 28 7137 3366

Price and Cuisine

  • Average Prices: USD 6 - 30
  • Cuisine: Irish, Contemporary, Continental

Restaurant Characteristics

  • Good for: Romance, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Open Hours
Sunday
12:00 pm - 9:00 pm
Tuesday
12:00 pm - 9:30 pm
Wednesday
12:00 pm - 9:30 pm
Thursday
12:00 pm - 9:30 pm
Friday
12:00 pm - 9:30 pm
Saturday
12:00 pm - 9:30 pm

Questions & Answers

Questions? Get answers from Custom House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?