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Custom House Restaurant

Certificate of Excellence
$$
Irish, Contemporary, Continental
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Custom House Street | Queens Quay, Derry BT48 7AS, Northern Ireland
+44 28 7137 3366
Website
Today
5:00 pm - 9:30 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 9:30 pm
Mon - Thu 5:00 pm - 9:30 pm
Fri 5:00 pm - 10:00 pm
Sat 12:00 pm - 10:00 pm
Dining options: Coffee & Tea, Dessert, Lunch, Dinner, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer

TripAdvisor Reviewer Highlights

Read all 373 reviews
Visitor rating
  • 204
    Excellent
  • 87
    Very good
  • 24
    Average
  • 29
    Poor
  • 29
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Beautiful atmosphere and wonderful service

Dining at Custom House was a true delight during our trip to Derry/Londonderry. The food was excellent and the service and elegant get relaxed atmosphere provided us with a lovely evening. There's a beautiful view of the river from the restaurant windows. We felt the service reallt set this place... read more

4 of 5 starsReviewed April 24, 2015
Iowansaroundtheworld
via mobile
Good for:
  • Entertaining clients
  • Local cuisine
  • Large groups
  • Doing business
  • Romantic
  • Special occasions
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373 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
derry
1 review
5 of 5 stars Reviewed April 27, 2015 NEW via mobile

Went Custom House on Saturday 25 April with family. I cannot fault the food or the service...from the moment we sat down the waiter was very attentive & this continued throughout the evening...our food was cooked beautifully, we ordered a selection of starters and mainly fish dishes for our mains....the atmosphere was just perfect not too noisy & we were... More 

Was this review helpful? Yes
CT
Contributor
17 reviews 17 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 25, 2015 NEW

My husband and I visit Ireland every few years and we were very fortunate that a cousin who lives in Ireland was kind enough to drive us through the north for our first week here. We stayed at the City Hotel in Derry on Sat. evening. The hotel recommended The Exchange for dinner. We went in and it was very... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2015 NEW via mobile

Dining at Custom House was a true delight during our trip to Derry/Londonderry. The food was excellent and the service and elegant get relaxed atmosphere provided us with a lovely evening. There's a beautiful view of the river from the restaurant windows. We felt the service reallt set this place apart from other restaurants at which we dined during our... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015 NEW via mobile

The standard of food is generally good in Derry, however the Custom House just steps it up to a higher level. Great food, great cocktails and great times to be had! The staff can't do enough for you and it's just an all round great experience that will make you want to spend your whole night there. Can't wait to... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

My girlfriend and I were over for the weekend and popped in for some early evening food. Our arrival was greeted with a warm, friendly welcome as we were ushered to our table. Service throughout our meal was excellent and was second only to the standard of the food itself which was top drawer - we just about managed to... More 

Was this review helpful? Yes 1
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear Pistolpete82, Thank you for your positive review of Custom House. We are delighted that you enjoyed your experience & we look forward to seeing you again soon. Regards Aidan More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015 via mobile

One of the nicest restaurants I've been too in northern Ireland! Organised a hen do, service was brilliant...greeted with cocktails of our choice, made the hen feel really special and the food was fantastic value. Would definitely recommend for any occasion!

Was this review helpful? Yes 1
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear ReggieYoung1, Thank you for your review of Custom House. We are delighted that your group had such a good time during the Hen Night. We look forward to welcoming you back to Custom House soon. Regards Aidan More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed April 15, 2015

I visited Derry for the first time this weekend for the Pan-Celtic festival. Custom House was recommended to me by a tour guide. I went for dinner on Friday evening and was blown away by the food, the lavish surroundings and the friendly service. My husband and I were so impressed with the restaurant we returned three times over the... More 

Was this review helpful? Yes
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear Grace M, Thank you for such a positive review of Custom House. We are delighted to be have been able to help to make your experience of Derry & the Pan-Celtic weekend so memorable. We look forward to your next visit. Regards Aidan More 

Londonderry, northern ireland
Senior Contributor
27 reviews 27 reviews
6 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 12, 2015

Decided to go to this restaurant last nite we had not booked and understood that we would have to wait to be seated. we entered the premises at 7.30 and were told we would have a short wait at 7.50 we were told that there was nearly a table ready that the people were having coffee. at 8.50 after quite... More 

Was this review helpful? Yes 1
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear Deppcat, Thank you for review of Custom House. As General Manager of Custom House, I would like to apologise sincerely for the treatment you received on Saturday night. We take great pride in our Customer Service and feel it was far short of our usual standard. Please contact me on aidan@customhouserestaurant.com so I can investigate the matter further. Regards... More 

Derry
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Beautiful food and great friendly helpful staff, very relaxing dinner here on easter sunday will definitely be back

Was this review helpful? Yes
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear Marion C, Thank you for your glowing review of Custom House. We are delighted that you enjoyed your experience and look forward to welcoming you back soon. Aidan More 

Northern Ireland, United Kingdom
1 review
5 of 5 stars Reviewed April 10, 2015

7 adults and 2 children went for lunch. Restaurant decor is beautiful, food was delicious, not 1 at our table could fault anything! Portions are huge and everything tasted amazing. No one left anything behind. Very reasonably priced for such amazing quality, would highly recommend it. Staff are very friendly, it gets 10/10 from all of us! Bar downstairs is... More 

Was this review helpful? Yes
Custom_House_Manager, General Manager at Custom House Restaurant, responded to this review

Dear Len321123, Thank you for your great review. We are delighted that your family enjoyed your meal and look forward to seeing you again soon. Aidan More 

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Restaurant Details

Location and Contact Information

  • Address: Custom House Street | Queens Quay, Derry BT48 7AS, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Londonderry  >  Derry
  • Phone Number: +44 28 7137 3366

Price and Cuisine

  • Average Prices: USD 5 - 38
  • Cuisine: Irish, Contemporary, Continental

Restaurant Characteristics

  • Good for: Entertaining clients, Local cuisine, Large groups, Doing business, Romantic, Special occasions
Open Hours
Sunday
12:00 pm - 9:30 pm
Monday
5:00 pm - 9:30 pm
Tuesday
5:00 pm - 9:30 pm
Wednesday
5:00 pm - 9:30 pm
Thursday
5:00 pm - 9:30 pm
Friday
5:00 pm - 10:00 pm
Saturday
12:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Custom House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?