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All 141 Derry Restaurants

Custom House Restaurant

Queens Quay | Custom House Street, Derry BT48 7AS, Northern Ireland
+44 28 7137 3366
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Ranked #33 of 141 Restaurants in Derry
Certificate of Excellence 2014
Price range: $6 - $36
Hours:
Sun 3:00 pm - 9:00 pm
Mon - Thu 5:30 pm - 9:30 pm
Mon - Sat 12:00 pm - 3:00 pm
Fri - Sat 5:30 pm - 10:00 pm
Cuisines: Contemporary
More restaurant details
Restaurant details
Good for: Romance, Large groups, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Delivery, Late Night
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332 reviews from our community

Visitor rating
    185
    78
    22
    25
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Hong Kong, China
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

We arrived late in the evening, when the kitchen was closing, but they stayed on - no problem - and gave us such professional, attentive service it made myself and my friends in town visiting, very happy! Lovely surroundings, great meal and wine. Def would go again, really comfortable too.

Was this review helpful? Yes
ireland
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

The decor is in keeping with the historic building and some very interesting features. The food choice is good, but having been here frequently, it has often been disappointing. Service can be very slow.

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Strabane, Northern Ireland, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 18, 2014

Visited yesterday for our work Christmas lunch, Was quiet with only 2 other tables occupied. Took 20 mins for starters to arrive and another 30 minutes for main course, this was long as they weren't busy. Starter was fab however main course, turkey and ham was like something from Iceland, all rolled together with very little stuffing inside, as for... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 15, 2014 via mobile

I went to custom house recently for a work xmas night out..staff were so friendly and helpful. We had lovely food and the atmosphere was so relaxing the 6 of us could not fault anything..would really recommend to anyone who wants to go out for a meal and not feel rushed or pressured to hurry up and finish the meal... More 

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Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear con-lis, Thank you for your lovely review. I am delighted to hear you and your work colleagues enjoyed your meal in Custom House. I will certainly pass your kind comments on to the team. We do hope you will get the opportunity to visit us again soon and may I take the opportunity to wish you a very merry... More 

Derry, United Kingdom
2 reviews
5 of 5 stars Reviewed December 12, 2014

I had dinner here last Saturday evening to celebrate my birthday and I was so impressed not only with the great food but also the quality of service which was second to none and made it a very enjoyable evening.

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Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear dmwatson, Thank you for your lovely review. I am delighted to hear you enjoyed your meal in Custom House. I will certainly pass your kind comments on to the kitchen team. We do hope you will get the opportunity to visit us again soon. Kind Regards, Mehawl More 

Belfast, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 6, 2014

I ate at Custom House last evening and had looked forward to it as it was my birthday. I will unfortunately remember it for all the wrong reasons, food took too long to come, was not hot, quality and presentation poor and service disjointed.

Was this review helpful? Yes 3
Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear 512vfc, Thank you for taking the time to leave your review. We were most upset and disappointed to hear that Custom House did not live up to your expectations. I sincerely apologise about the speed of our service and that your meal fell short of our normal standards. Although we realise there can always be room for improvement, it... More 

Scunthorpe, United Kingdom
Contributor
19 reviews 19 reviews
7 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 5, 2014

Went to the Custom house on Saturday 22nd November, hadn't booked.....but not a problem, they found us a nice table. The meal (Steak) and wine was really nice also the service. We had got married in Derry on 18th November so thought we would have a meal in the custom house as a nice treat. Didn't know at the time... More 

Was this review helpful? Yes 1
Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear Paul, Thank you for your review. We are delighted to hear you enjoyed your meal in Custom House. We hope to you see again soon. Kindest Regards, Mehawl More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 1, 2014

We ate here on Saturday 29th of November for a friends birthday. I had never been before but the service issues were immediate when we ordered wine. A young waiter brought 2 bottles to the table when we made him aware that we didn't have any wine glasses his response was I will see what I can do!!! 15 minutes... More 

Was this review helpful? Yes 2
Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear AnnieRry, Thank you for taking the time to write your review. We were most upset and disappointed to hear that your visit to Custom House did not meet your expectations. I would also like to apologise for the time it took for you to receive your meal; however I would like to point out that your party arrived an... More 

belfast
Top Contributor
183 reviews 183 reviews
100 restaurant reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed November 21, 2014

We were a party of 14. We had reserved our tables. The staff were helpful and pleasant. Service was good and we were all served together. The portions were not large and were very reasonably priced. I have been before and will return.

Was this review helpful? Yes
Mehawl J, General Manager at Custom House Restaurant, responded to this review

Hi mebates00, Thank you for your review. I am delighted to hear you enjoyed your meal in Custom House. We hope to you see again soon. Kind Regards, Mehawl More 

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed November 14, 2014

Eaten here regularly when first happened and was once the best food in Derry...(Yes much better than Browns)...shades of the very successfull (Shu) on the Lisburn road were always very apparent and consistent every time. However I think changes have happened through personnel and management. i noticed a refurbishment in progress of the nearly new bar, which i found surprising... More 

Was this review helpful? Yes 13
Mehawl J, General Manager at Custom House Restaurant, responded to this review

Dear sharky867, Thank you for your review. We are most upset to hear that you were disappointed with your experience at Custom House. We strive to give our customers a fine dining experience, to deliver anything short of this, is certainly not the standards we set ourselves. We are making some improvements within the building, not so much refurbishing, rather... More 

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Additional Information about Custom House Restaurant

Address: Queens Quay | Custom House Street, Derry BT48 7AS, Northern Ireland
Phone Number: +44 28 7137 3366
Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Londonderry  >  Derry
Open Hours:
Sunday 3:00 pm - 9:00 pm
Monday 5:30 pm - 9:30 pm  12:00 pm - 3:00 pm
Tuesday 5:30 pm - 9:30 pm  12:00 pm - 3:00 pm
Wednesday 5:30 pm - 9:30 pm  12:00 pm - 3:00 pm
Thursday 5:30 pm - 9:30 pm  12:00 pm - 3:00 pm
Friday 12:00 pm - 3:00 pm  5:30 pm - 10:00 pm
Saturday 12:00 pm - 3:00 pm  5:30 pm - 10:00 pm
Average Prices: USD 6 - 36
Cuisine: Contemporary

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