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516 Upper Newtownards Road, Belfast BT4 3HL, Northern Ireland (City Centre)
028 9047 1774
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Ranked #538 of 765 Restaurants in Belfast
Cuisines: Irish
Neighborhood: City Centre
Dining options: Breakfast/Brunch
Restaurant details
Dining options: Breakfast/Brunch
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33 reviews from our community

Visitor rating
    8
    5
    5
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Belfast, United Kingdom
Senior Contributor
28 reviews 28 reviews
25 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 7, 2014

I have visited this dire place, reluctantly, many times over the years--at the request of different friends/family. Not once , have I been impressed. Poor service, shoddy standards, FILLED with OAP's and always surprised at the reputation for good coffee. I was dragged in again in a fit optimism as it has had a recent make-over. REALLY?? The only thing... More

Was this review helpful? Yes
RBell1887, Owner at SD Bell, responded to this review

Dear Greedygob1, I am sorry to hear you were disappointed with your visit. Please call me on 028 9047 1774. I would like to invite you back, offer you a drink and a bite to eat, and show you that we take our customer service seriously. I hope to hear from you. RB More

Belfast, United Kingdom
Top Contributor
138 reviews 138 reviews
56 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 4, 2014

SD Bell's is about as average as you can get for anything (although it does sell good quality coffee beans). Well, maybe I exaggerate. I had a mini-fry - it wasn't even average. As a locally owned, independent cafe, it was shameful - as close as I've come to a 'Mac-fry' - a mere 3/10 on the Ulster fry scale.... More

Was this review helpful? Yes
RBell1887, Owner at SD Bell, responded to this review

Thank you for your comments. I take all such comments seriously, and at SD Bell's, although we have been trading for a long time, and have a very long established and loyal customer base, we do try to guard against complacency. Call me on 028 9047 1774 if you would like to chat about your review, or come in for... More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2014

Called in on Fri 28th for soup and found the place to be like a bomb site. A waiter delivered a panini to the table beside me only to realise that he had mixed up two orders so he went back to the table and lifted the one he had already delivered then brought it to the table beside me.... More

Was this review helpful? Yes
RBell1887, Owner at SD Bell, responded to this review

Thank you for drawing my attention to this serious lapse in customer service. I take these issues extremely seriously. I am aware of the specific training issue here, and the issue has been addressed. If you would like to call me on 028 9047 1774, I will be happy to invite you back, offer you a bite to eat and... More

Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 1, 2014

We decided to re-visit Bells for a bit of lunch recently. It has been closed for renovation, so we were curious to see what had changed. My last review of this establishment wasn't that complimentary, but then it was pretty much in keeping with the general opinion. So what's changed? The dining area has basically been reshuffled a bit and... More

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RBell1887, Owner at SD Bell, responded to this review

Thank you for your review. Since we opened after renovations, we have made some further comfort improvements, extended the shop range, and commenced opening in the evenings with some gentle live music. If you haven't been back since your review, call me on 028 90 471774 and I'll buy you a coffee. More

N. Ireland
Senior Contributor
22 reviews 22 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 16, 2014

This place has a somewhat 'old-worldy' feel about it and has a lovely relaxed atmosphere. Food was lovely and nicely presented. Love the fact too, that you can go and purchase fresh ground coffee from the little counter at the front....all kinds... aroma is wonderful.

Was this review helpful? Yes 2
Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 11, 2014

We visit Bells two or three times a month. Normally on a Saturday at lunch. No matter how busy it is, the time from order to receipt of food averages around 30 mins. Or longer. For stew, soup or a fry this is pretty grim by any standard. It's hard not to conclude that there is a "don't care" attitude... More

Was this review helpful? Yes 2
Belfast, United Kingdom
Top Contributor
53 reviews 53 reviews
32 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 9, 2014

Have been here a few times in the week and went this weekend went at sunday lunchtime, when they have live music. We did not book but were told we might get a table after 1:30 and we did! Lovely atmosphere and the service was good, too. Afterwards, we bought some tea from the attached shop, and the girl in... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Contributor
15 reviews 15 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 6, 2014

We tried SD Bell's for the first time a couple of weeks ago after having heard positive reports about it. Whilst we were initially impressed with our coffee & scones, and the relaxed atmosphere of the place, it was our lasting impression will most definitely ensure that I don't make a return visit. When we had got up to leave,... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 22, 2013

This is my first time in Belfast and in the cold weather I was in need of a nice cup of coffee and quick bite. The standards of the place are low, cleanliness and while I was prepared to pay for what I consumed (as you do), I was not prepared for the unfriendly and unprofessional attitude displayed by the... More

Was this review helpful? Yes 3
Coleraine, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

I have been going to bells for years and love this place. Ilove the fact it is dated and hasn't really changed in all that time. The service can be slow but it is the best coffee in Belfast and the best sausage rolls ( now that they are being kept warm again and not destroyed in the microwave).

Was this review helpful? Yes 3

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Additional Information about SD Bell

Address: 516 Upper Newtownards Road, Belfast BT4 3HL, Northern Ireland
Phone Number: 028 9047 1774
Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  Belfast>  > City Centre
Cuisine: Irish

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