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Frankie & Bennys

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Victoria Square Shopping Centre,, Belfast, Northern Ireland
+44 28 9072 7820
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 324 reviews
Visitor rating
  • 78
    Excellent
  • 60
    Very good
  • 50
    Average
  • 61
    Poor
  • 75
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
all right, but nothing special

I've been there today for the first time. The restaurant looks all right, the waiter (guy with a beard and a mustache) that was servicing us was very cheerful, nice and very professional ... which I cannot say about the manager who was servicing customers next to us with his hands in the pockets... read more

3 of 5 starsReviewed July 13, 2015
Mirek O
,
Belfast, United Kingdom
Good for:
  • Families with children
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324 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

great place with great food , a fantastic selection of food on the menu , welcoming & really friendly staff . lovely chic décor a real wee gem in Belfast !

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Ireland
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 30, 2015 NEW

Upon arrival, nice pleasant sorroundings and decor it seemed,, then came the service and food. The starter Bacon & Cheddar skins, were burnt that much, you could smell them on their approach to the table. Still the waitress thought it ok to present them.Maybe her sense of smell was off. Needless to say,, curious as to the actual taste,, you... More 

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1 review
2 of 5 stars Reviewed July 24, 2015 NEW

Myself and a few friends dined here a while back. Being a group of younger people we had awful service, which was funny as being a waitress myself I definitely walked in intending to tip. Waited an hour for our food, which was average at best. When it came to dessert they have a huge menu which would be good... More 

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2 reviews
5 of 5 stars Reviewed July 20, 2015

My girlfriend and I had a 3 course lunch in Frankie and Bennys on 20th July 2015. The food was great tasting and affordable! Much better prices compared to other restaurants in the surrounding area. The staff were pleasant and constantly ensuring their customers were enjoying their meals. I will definitely return in the near future.

Was this review helpful? Yes
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

Came into restaurant on the evening of 14th July and was greeted by a very cheerful male waiter who very quickly made me and my family feel very welcome was then served by another extremly happy and wonderful male waiter who was just fantasic i wish i had got there names but they are a credit and would like you... More 

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Scotland
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2015

Went here for an evening meal with the family, I was surprised to see so many poor reviews as we found the staff very pleasant and they could not do enough for us, the food was good and the cocktails were delicious. Would definetly go back again, we live in Scotland now and go to Frankie & Bennys quite often... More 

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Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 15, 2015

I have been here a few times and the food is nothing to shout about. Last time I ws here I was veggie (recently changed) and the only option was goats cheese pizza. For an American/Italian restaurant that is a joke. The cocktails are quite nice and the staff are qute friendly.

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Belfast, United Kingdom
2 reviews
3 of 5 stars Reviewed July 13, 2015

I've been there today for the first time. The restaurant looks all right, the waiter (guy with a beard and a mustache) that was servicing us was very cheerful, nice and very professional ... which I cannot say about the manager who was servicing customers next to us with his hands in the pockets !!! I just could not resist... More 

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22kevin
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed July 11, 2015

£11.95 for a cheeseburger and soggy chips my wife had a so called steak more like leather and again soggy chips veg side was frozen peas with broccoli really bad if you want a burger as other reviewers have said go to McDonald's. How can they charge these prices for dreadful food is beyond me. Never again!

Was this review helpful? Yes 2
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 9, 2015

Me and my partner went here for food in July. - we went in and got a table straight away, there was maybe 2 other tables full, i didnt find that it had a great atmosphere - all you could hear was staff talking amongst eachother in the background - though the staff did seem polite enough. I had garlic... More 

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Additional Information about Frankie & Bennys

Address: Victoria Square Shopping Centre,, Belfast, Northern Ireland
Phone Number: +44 28 9072 7820
Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  Belfast
Open Hours:
Sunday 9:00 am - 10:30 pm
Monday 9:00 am - 11:00 pm
Tuesday 9:00 am - 11:00 pm
Wednesday 9:00 am - 11:00 pm
Thursday 9:00 am - 11:00 pm
Friday 9:00 am - 11:00 pm
Saturday 9:00 am - 11:00 pm
Average Prices: USD 8 - 31
Cuisine: Italian, American

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Restaurant Details

Location and Contact Information

  • Address: Victoria Square Shopping Centre,, Belfast, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  Belfast
  • Phone Number: +44 28 9072 7820

Price and Cuisine

  • Average Prices: USD 8 - 31
  • Cuisine: Italian, American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie & Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?