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Papa John's

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208 CITY ROAD, Cardiff CF2 3JG, Wales
02920-471222
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Today
11:00 am - 11:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 8
    Excellent
  • 6
    Very good
  • 7
    Average
  • 3
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2 of 5 stars
Better than expected

Despite of several bad reviews I decided to try out this franchise for dinner. I usually order from dominos. I ordered 2 medium pizzas, both with extra toppings. The delivery was FAST. They delivery guy literally showed up exactly 25 mins after the online order. The pizzas were both pipping hot... read more

3 of 5 starsReviewed July 3, 2015
Chang Kyoung H
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32 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 14, 2015

My partner and I treat ourselves to pizza from Papa Johns about once a month and they are consistently excellent. Much better than the other chains. We have never had a bad pizza from them and you can really taste how fresh everything is. Head and shoulders above Pizza hut and Dominos. Highly recommend.

Was this review helpful? Yes
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 3, 2015

Despite of several bad reviews I decided to try out this franchise for dinner. I usually order from dominos. I ordered 2 medium pizzas, both with extra toppings. The delivery was FAST. They delivery guy literally showed up exactly 25 mins after the online order. The pizzas were both pipping hot too. So no complains regarding the cold pizza +... More 

Was this review helpful? Yes 1
Cwmbran, United Kingdom
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 8, 2015

Placed quite a large order on line for delivery to our office at lunchtime 90 minutes later. We aren't the easiest place to find but the pizzas arrived on time and were still piping hot. Had a variety of toppings on large pizzas and they were all good, happy colleagues! With a 30% on line discount it was also very... More 

Was this review helpful? Yes 1
Cardiff
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 3, 2015

Ordered online yesterday evening and when it arrived the order was wrong. When I called about this, the store managers refused to speak to me and they put the phone down on me. Mistakes happen, but it's important to deal with them properly when they do!

Was this review helpful? Yes 1
Trissino, Italy
Level Contributor
68 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed March 22, 2015

We tried it as take away pizza. The margherita was okay for UK standards maybe.. But for an Italian as me that was not a real pizza!

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

Lush pizza from papa johns tonight! You can tell they use good ingredients and the thin crust base doesn't make you feel bloated and sluggish compared to dominos/Pizza Hut. Highly recommended :D

Was this review helpful? Yes 1
Wales, United Kingdom
Level Contributor
159 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

I always order from papa johns as I find it much better than dominoes!! Nicer base, and I feel less "bloated" afterwards! There's always a deal on too! Recommend

Was this review helpful? Yes 1
Swansea County, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 27, 2015

I recently ordered a Large Chicken BBQ pizza, specifying "no onions on the Chicken BBQ please drive" (we ordered other delights as well). However, when the pizza was delivered (around an hour, so don't order too hungry) we found that there were indeed onions on the pizza, and a large number of them. The other food stuff was no better... More 

Was this review helpful? Yes 2
Cardiff
Level Contributor
43 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 5, 2014

I ordered online to pick up a pizza as soon as possible. I then drove to the store which took me around 10 minutes and when I arrived the pizza was just being prepared. We were the only people having pizza by the looks of things so I thought the service was slightly slow. We were also not greeted when... More 

Was this review helpful? Yes 1
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 21, 2014

Food was brilliant and the 40% discount made it good value for money. Driver forgot one ice cream and had to come back. At first he was denying there was anything missing but we went through the receipt item by item with him and then he understood (his English wasn't perfect). He was apologetic on returning so we were happy... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 208 CITY ROAD, Cardiff CF2 3JG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Cardiff
  • Phone Number: 02920-471222

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Papa John's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?