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Papa John's

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208 CITY ROAD, Cardiff CF2 3JG, Wales
02920-471222
Website
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Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 11:00 pm
Dining options: Takeout

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 9
    Excellent
  • 6
    Very good
  • 8
    Average
  • 3
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2 of 5 stars
My opinion

Decided to give papa johns a try. First il start with the customer service - guy on the phone sounded blunt when I was asking a few questions but decided to go ahead delivery was fast and delivery guy was pleasant. Ordered a cheese and tomato pizza price was same as dominoes I expected it to... read more

3 of 5 starsReviewed November 8, 2015
Atif Z
via mobile
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35 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I ordered some pizzas for my daughters I did it online at 18.00 to come at 20.30. I phoned at 21.00 to ask where the food was only to be told that the drivers are off sick!! It then took me a month to get my money back, many calls to managers who agreed I should have a refund but... More 

Helpful?
Thank Lawrence W
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 8, 2015 via mobile

Decided to give papa johns a try. First il start with the customer service - guy on the phone sounded blunt when I was asking a few questions but decided to go ahead delivery was fast and delivery guy was pleasant. Ordered a cheese and tomato pizza price was same as dominoes I expected it to be just as good... More 

Helpful?
Thank Atif Z
Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed September 1, 2015

amazing pizza. Stuffed crust is to die for! Wish they would bring back using tesco vouchers! garlic pizza bread is great too

Helpful?
Thank vivi8808
Cardiff, United Kingdom
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 14, 2015

My partner and I treat ourselves to pizza from Papa Johns about once a month and they are consistently excellent. Much better than the other chains. We have never had a bad pizza from them and you can really taste how fresh everything is. Head and shoulders above Pizza hut and Dominos. Highly recommend.

Helpful?
Thank mynamebeginswithN
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 3, 2015

Despite of several bad reviews I decided to try out this franchise for dinner. I usually order from dominos. I ordered 2 medium pizzas, both with extra toppings. The delivery was FAST. They delivery guy literally showed up exactly 25 mins after the online order. The pizzas were both pipping hot too. So no complains regarding the cold pizza +... More 

Helpful?
1 Thank Chang Kyoung H
Cwmbran, United Kingdom
Level Contributor
128 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 8, 2015

Placed quite a large order on line for delivery to our office at lunchtime 90 minutes later. We aren't the easiest place to find but the pizzas arrived on time and were still piping hot. Had a variety of toppings on large pizzas and they were all good, happy colleagues! With a 30% on line discount it was also very... More 

Helpful?
1 Thank Jules3377
Cardiff
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 3, 2015

Ordered online yesterday evening and when it arrived the order was wrong. When I called about this, the store managers refused to speak to me and they put the phone down on me. Mistakes happen, but it's important to deal with them properly when they do!

Helpful?
1 Thank Chris M
Trissino, Italy
Level Contributor
80 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed March 22, 2015 via mobile

We tried it as take away pizza. The margherita was okay for UK standards maybe.. But for an Italian as me that was not a real pizza!

Helpful?
1 Thank DDM95
Cardiff, United Kingdom
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

Lush pizza from papa johns tonight! You can tell they use good ingredients and the thin crust base doesn't make you feel bloated and sluggish compared to dominos/Pizza Hut. Highly recommended :D

Helpful?
1 Thank Leena_M91
Wales, United Kingdom
Level Contributor
176 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

I always order from papa johns as I find it much better than dominoes!! Nicer base, and I feel less "bloated" afterwards! There's always a deal on too! Recommend

Helpful?
1 Thank enzyme25

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Restaurant Details

Location and Contact Information

  • Address: 208 CITY ROAD, Cardiff CF2 3JG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Cardiff
  • Phone Number: 02920-471222

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Papa John's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?