We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Miss Jones Bar and Grill

$$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
25-27 Merthyr Road Whitchurch, Cardiff CF14 1DA, Wales
029 20624000
Website
Improve this listing
Today
9:00 am - 11:30 pm
Open now
See all hours
Hours:
Sun 9:00 am - 11:00 pm
Mon - Fri 9:00 am - 11:30 pm
Sat 9:00 am - 12:30 am
Dining options: Lunch, Late Night, Dinner, Breakfast, Drinks, Reservations

TripAdvisor Reviewer Highlights

Read all 241 reviews
Visitor rating
  • 87
    Excellent
  • 51
    Very good
  • 38
    Average
  • 28
    Poor
  • 37
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
What's happened to Miss Jones?

I've visited here a few times over the past couple of years and previously left a much better review. This place has changed! I attended with a group of friends to celebrate a birthday. The team at Miss Jones gave her a card and a glass of Prosecco which was a lovely touch. We had pre ordered... read more

3 of 5 starsReviewed August 4, 2015
suziesuz
,
caerphilly
Good for:
  • Special occasions
Add Photo Write a Review

241 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2015 NEW

Booked a table for 8 for my partners birthday and from the start had excellent efficient service, Rhian there events co ordinator was brilliant at giving me all the info & help I needed, went along on the day & dropped a cake, balloons and bunting and it was all set up for us and looked fab when we arrived,... More 

Was this review helpful? Yes
Annie H, Public Relations Manager at Miss Jones Bar and Grill, responded to this review

Hi Rachel, Thank you so much for such a wonderful review! Our team always strive to offer the best customer service and we're thrilled to hear you really witnessed this all first hand. We love looking after people on special occasions and cannot express how happy we are that your event went so well. We certainly hope to see you... More 

Cardiff, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 16, 2015

I'm terribly disappointed with the service we had from Miss Jones yesterday for my friends baby shower the staff were quite rude and dismissive the afternoon tea was poor and fell well below the standards of the normal miss Jones experience. If you want a brilliant night out miss Jones is the place but for anything else no way you... More 

Was this review helpful? Yes 1
1 review
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 9, 2015

Well what can I say, booked a table for three for Friday night, when we arrived no booking and it only got worse from there. First table rocked back and fore, but that not reason for bad review. Lady on next table collapsed, and paramedics called ( not her fault ). We spent our meal surround by people meeting her... More 

Was this review helpful? Yes 7
Annie H, Owner at Miss Jones Bar and Grill, responded to this review

Dear Sir, I am that sorry you had a bad experience at Miss Jones, please let me deal with your comment one by one. Firstly, we could find no record of your booking on our system, so I can only apologise for this, however we did manage to seat you on a very busy evening. Secondly, Miss Jones has period... More 

Cardiff, United Kingdom
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 7, 2015

We had the pleasure of attending Miss Jones with friends who were celebrating a birthday. I simply have to say that it was nothing short of amazing. Reading some of the reviews is very conflicting.The food was excellent and service was first class,however I have to mention the entertainment of my favourite act which I saw first at Mill Lane... More 

Was this review helpful? Yes
caerphilly
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 4, 2015

I've visited here a few times over the past couple of years and previously left a much better review. This place has changed! I attended with a group of friends to celebrate a birthday. The team at Miss Jones gave her a card and a glass of Prosecco which was a lovely touch. We had pre ordered Tapas which was... More 

Was this review helpful? Yes 1
Annie H, Public Relations Manager at Miss Jones Bar and Grill, responded to this review

Hi Suzie, Thank you very much for you review. We're thrilled to hear that you really enjoyed your food and that service was great. We do pride ourselves on fabulous cocktails so are pleased that you loved them too! However we're disappointed to hear that the music was not to your liking. We have live music Wed-Sun every night from... More 

Cardiff, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2015

Our Anniversary 30 July Everything was Fantastic, We have eaten all around the world, Had Cruses and been to top notch venues. Miss Jones Bar & Grill is up the with the best, Outstanding service and the food was perfect. Staff and entertainment Highly recommended. Thank you all.

Was this review helpful? Yes
Cardiff, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 27, 2015

When afternoon tea was booked they were told that there was two veggies but when our food was brought out the veggie sandwiches were on the same plate as the meat, there were also the same amount as the meat. When I said to the waiter he took it away and then asked if we were allergic to the meat,... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 23, 2015

25 minutes to get two drinks is lame! Service was slow and unorganised. The decor is a strange mix of shabby but tacky chic that doesn't inspire. We left and went to the local pub to mins up the road- nicer vibe and immediate service.

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
27 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 20, 2015

Great venue, amazing cocktails, lovely staff, good food, live entertainment, what more could one want!

Was this review helpful? Yes
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2015

I hadn't been for a while but i thought i would give Miss Jones a try and I'm glad i did. The Spanish(?) maitre d' was charming and welcoming. We didn't have much time but had a delicious meal very quickly. Will definitely go again.

Was this review helpful? Yes

Travelers who viewed Miss Jones Bar and Grill also viewed

 
Cardiff, South Wales
 

Been to Miss Jones Bar and Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 25-27 Merthyr Road Whitchurch, Cardiff CF14 1DA, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Cardiff
  • Phone Number: 029 20624000

Price and Cuisine

  • Average Prices: USD 16 - 39
  • Cuisine: British

Restaurant Characteristics

  • Good for: Special occasions
Open Hours
Sunday
9:00 am - 11:00 pm
Monday
9:00 am - 11:30 pm
Tuesday
9:00 am - 11:30 pm
Wednesday
9:00 am - 11:30 pm
Thursday
9:00 am - 11:30 pm
Friday
9:00 am - 11:30 pm
Saturday
9:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Miss Jones Bar and Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?