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All 896 Cardiff Restaurants

Pettigrew Tea Rooms

West Lodge, Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
+44 29 2023 5486
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Ranked #11 of 896 Restaurants in Cardiff
Certificate of Excellence 2014
Price range: $3 - $24
Hours:
Mon - Fri 8:30 am - 5:00 pm
Sat - Sun 9:00 am - 5:30 pm
Cuisines: Bakery, Coffee Shop, Tea Room, Welsh
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Restaurant details
Good for: Scenic view
Dining options: Breakfast/Brunch, Reservations, Delivery
Description: Pettigrew Tea Rooms are housed in the beautiful 19th Century West Lodge in the heart of Cardiff. This quintessentially British tea house is open seven days of the week serving, fresh lunches and delicious homemade cakes, all served alongside a wonderful selection of loose leaf teas. Join us for a light lunch or why not sample our full Afternoon Tea in peaceful surroundings, before a stroll through Cardiff's stunning Bute Park. A must for all visitors to the Capital City of Wales.
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478 reviews from our community

Visitor rating
    392
    62
    20
    3
    1
Rating summary
    Food
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    Atmosphere
Date | Rating
  • Dutch first
  • English first
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English first
Swindon
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 15, 2014 NEW

Looked for something a bit special and different from the normal tea rooms. So decided to go to the Pettigrew tea rooms for afternoon tea with my wife. Arrived late afternoon and found a table outside as the sun was shining. We both ordered 2 pots of tea and 2 slices of cake. The service was quite good until the... More

Was this review helpful? Yes 2
PettigrewManager, Owner at Pettigrew Tea Rooms, responded to this review

I can't thank you for casually swearing on our Tripadvisor page or making offensive comments about how hard our team works, even when they are resolving your complaint. We sell just shy of 20 types of wonderful tea catering for all tastes and the Assam is a great strong 'traditional' tea as detailed on our menu. You pointed out good... More

UK
Top Contributor
63 reviews 63 reviews
16 restaurant reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 14, 2014 NEW

Arrived on spec and had to be seated outside as it's quite small. However it was a nice day and this was not a problem. I expected it to be well inside the park but it is literally right at the entrance. They were busy but I think the server got confused and left us for quite a while until... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 12, 2014

We stopped off at the pettigrew tea rooms during a family bike ride. It was Cardiff half marathon day so very busy but we managed to get a table and laid up our bikes by the side. Choice of food was excellent with a range of cold sandwiches, toasties, soup and of course the lovely cakes. We went for soup... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
Top Contributor
128 reviews 128 reviews
64 restaurant reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 12, 2014

This small but perfectly formed little gate house is the perfect gathering place to celebrate a special occasion. This time a party of four for afternoon tea to mark a retirement. I appreciate the facility to make a reservation IF you are having the afternoon tea as its continuing & deserved popularity makes the potential for just pitching up &... More

Was this review helpful? Yes 1
Cheltenham, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

Arrived via the gatehouse on large BMW bike and parked by bicycles on Saturday Sept 27th for my daughter's engagement and birthday party. we were made very welcome and i was shown to the clean cloakroom to change out of biker gear. the choice of teas was excellent as was the lightness of the scones. the service was so good... More

Was this review helpful? Yes 5
andymcc9
Senior Contributor
21 reviews 21 reviews
11 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 4, 2014

What a great place to have breakfast. Near to Cardiff Castle, but in the park so nice and peaceful. Luckily the weather was warm so we were able to eat outdoors on the terrace. Staff were friendly and the food was lovely. If you've never tried lavabread give it a go.

Was this review helpful? Yes 4
Minneapolis, Minnesota
Top Contributor
97 reviews 97 reviews
30 restaurant reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 3, 2014

A welcome stop if you are walking the park and need beverages and a toilet. The gift shop is nice and has a booklet called the Family Tree Trail which identifies 14 of the Champion Trees in Bute Park. This tea room is right next the castle and by the boat landing for cruises to the Bay walk.

Was this review helpful? Yes 1
Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 2, 2014 via mobile

Booked for afternoon tea and sat inside lovely small tea rooms. Lots of tables outside. Real tea out of china cups was a nice start. Gluten free scones were the best ever tasted, made by the manageress. Welsh tea which consisted of large slice of Bara brith loaf and fruit scones, clotted cream and Caerphilly strawberry jam was delicious. No... More

Was this review helpful? Yes 3
Cardiff, United Kingdom
Top Contributor
50 reviews 50 reviews
6 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 1, 2014

We love walking in the castle grounds and always seem to reach these tea rooms at the right time for coffee.( Is my husband more cunning than I thought?) Made on the premises, the cakes are gorgeous, the coffee freshly brewed and the music carefully selected to match the thirties interiors. It's a step back into the not-so-distant past when... More

Was this review helpful? Yes 3
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

Have to admit that I didn't know there was such a thing as a Welsh cream tea but when I saw it on the menu I had to try it. Absolutely divine. Lovely setting just away from the hustle and bustle of town. Definitely going again.

Was this review helpful? Yes 3

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