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Frankie and Bennys

Italian, American, Ice Cream
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Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
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TripAdvisor Reviewer Highlights

Read all 135 reviews
Visitor rating
  • 39
    Excellent
  • 27
    Very good
  • 18
    Average
  • 19
    Poor
  • 32
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
A pleasant experience

We called in on a Saturday evening after a visit to a local hospital on the off chance there was a table. We had a 5 mins wait only. All the staff were very friendly and attentive even though it was busy. Food was good standard F&B fayre . Plentiful and tasty. Food was delivered quickly. Nice... read more

4 of 5 starsReviewed March 25, 2015
ChrisJane25
,
Yoxall, United Kingdom
via mobile
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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135 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Yoxall, United Kingdom
Top Contributor
212 reviews 212 reviews
92 restaurant reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 25, 2015 NEW via mobile

We called in on a Saturday evening after a visit to a local hospital on the off chance there was a table. We had a 5 mins wait only. All the staff were very friendly and attentive even though it was busy. Food was good standard F&B fayre . Plentiful and tasty. Food was delivered quickly. Nice atmosphere with plenty... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed March 15, 2015 via mobile

Visited recently to endure a terrible experience, me and my partner although seated quickly were then left for 45 minutes before anyone came to take our drink order, when they eventually arrived they were wrong! We were then left for a further 35 minutes before anyone came to take our food order only because I had to get the attention... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Top Contributor
160 reviews 160 reviews
86 restaurant reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 13, 2015

I visit F&B quite often and find the food ok. I went with some friends and we all opted for the 3 course lunch. Garlic mushrooms, fish n chips and waffle. It was not too busy when we arrived but filled up. We were taken to our seats and finally orders were taken. Mushrooms arrived, barely warm but we were... More 

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Bristol
Senior Contributor
46 reviews 46 reviews
18 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 11, 2015

Met up here for a family birthday meal after a day of shopping at the Outlet Centre - well, for some! Booked a table here as we all like F & B food. Starters arrived - most good but my brother's meatball choice was cold. No problem - whisked away and replaced. On to main course - again some great... More 

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Benfleet, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 5, 2015

We had very nice dinners here.The staff were very good.Would like to go back when next visiting family.

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Port Talbot, United Kingdom
Senior Contributor
23 reviews 23 reviews
21 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

food was fine. Service so slow...to the point I had to hold back what I really wanted to say. Because of the ridiculously deafening constant loud music we decided one course and out.,., really did not enjoy. Could not have a conversation so we all gave up! Everyone in restaurant had to talk louder because of the senselessly loud music!... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

First time I've been to the Frankie & Benny's in Bridgend. It was extremely busy on arrival but we were seated within 5 minutes. It was very noisy, but that is expected of this place as it is situated below a cinema and caters for children's birthday parties. My New Yorker Calzone Pizza was really tasty and I ate every... More 

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Benfleet, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 24, 2015

Whilst in a brief stay in Wales, we meet family and choose Frankie and Benny's as the location. There are a few of these companies locations, but this was the first time l had visited. First impressions was that the staff was very helpful and friendly. The menu has a huge variety of different views. The price is reasonable with... More 

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Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2015

whilst having dined here before, just thought i should say i've recently been again and no matter how busy it gets there everyone is always smiling whilst they work. when i have had to wait for a table the bar staff have always served me quickly and made an effort to talk to me and it's the same once your... More 

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1 review
5 of 5 stars Reviewed February 19, 2015

Very happy with my 1st visit to frankie and bennys. Really enjoyed the food and it was cheaper than I thought! Only thing was it was quite cold there but would definitely visit again

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Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Vale of Glamorgan  >  Bridgend

Price and Cuisine

  • Cuisine: Italian, American, Ice Cream

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?