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Frankie and Bennys

American, Italian, Ice Cream
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Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
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Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 129 reviews
Visitor rating
  • 40
    Excellent
  • 23
    Very good
  • 16
    Average
  • 19
    Poor
  • 31
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Meraviglioso!!!!

Whilst in a brief stay in Wales, we meet family and choose Frankie and Benny's as the location. There are a few of these companies locations, but this was the first time l had visited. First impressions was that the staff was very helpful and friendly. The menu has a huge variety of... read more

5 of 5 starsReviewed February 24, 2015
essexdutchie
,
Benfleet, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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129 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Benfleet, United Kingdom
Contributor
17 reviews 17 reviews
8 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 24, 2015 NEW

Whilst in a brief stay in Wales, we meet family and choose Frankie and Benny's as the location. There are a few of these companies locations, but this was the first time l had visited. First impressions was that the staff was very helpful and friendly. The menu has a huge variety of different views. The price is reasonable with... More 

Was this review helpful? Yes
Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2015 NEW

whilst having dined here before, just thought i should say i've recently been again and no matter how busy it gets there everyone is always smiling whilst they work. when i have had to wait for a table the bar staff have always served me quickly and made an effort to talk to me and it's the same once your... More 

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1 review
5 of 5 stars Reviewed February 19, 2015 via mobile

Very happy with my 1st visit to frankie and bennys. Really enjoyed the food and it was cheaper than I thought! Only thing was it was quite cold there but would definitely visit again

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1 review
5 of 5 stars Reviewed February 17, 2015

Food was hot and excellent , waiters and service you could not fault , will visit again and would recommend to all .

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
6 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 14, 2015

Four of us went for meal last weekend (wife, me and 2 kids under 11). I know this is a franchise restaurant, but it's the little things that make the difference. Whilst we waited for our table (only 5 mins), had a drink from the bar. Beer from the chiller, served in a warm glass, fresh from the glass washer!... More 

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1 review
4 of 5 stars Reviewed February 14, 2015 via mobile

Very pleased with our visit to the F&B restaurant at the pines. Our server Alysia (sp?) was efficient and exemplary. Also the floor manager (lady at front desk) was even on her way out leaving the shift giving staff tips and pointers to keep up the over all good service. Food was fast service, and presented well. Tasted amazing. I... More 

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1 review
5 of 5 stars Reviewed February 13, 2015

love this place, staff are friendly and very helpful. Come here quite often and whatever food you choose it is always on point.

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Port Talbot, United Kingdom
Contributor
18 reviews 18 reviews
10 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2015

My wife and i called in early to have breakfast here, and we were very pleased. The staff were so friendly, and helpful.The service was very quick and the food was nice. The breakfast was pricey,compared to a normal cafe, but you should expect that. Where would you rather sit in a cold dreary cafe or in nice comfortable warm... More 

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Top Contributor
76 reviews 76 reviews
62 restaurant reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 2, 2015

This is a typical branch of Frankie & Bennys, it has nothing that stands out and hasn't got a great name with people in Bridgend from when it started even until now. The staff were helpful to me during my time there and the food was great but the price were not so good. I would rather spend my money... More 

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Gillingham, United Kingdom
Top Contributor
136 reviews 136 reviews
59 restaurant reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 29, 2015

Myself and a colleague ate here whilst staying in the nearby Premier Inn. We did wait a bit too long for our orders to be taken (it wasn't that busy), but once they had the food and drinks came out very quickly. The food was enjoyable and well presented. The staff were polite and helpful.

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Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Vale of Glamorgan  >  Bridgend

Price and Cuisine

  • Cuisine: American, Italian, Ice Cream

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?