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Frankie and Bennys

Italian, American, Ice Cream
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Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
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Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 139 reviews
Visitor rating
  • 40
    Excellent
  • 29
    Very good
  • 18
    Average
  • 19
    Poor
  • 33
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cold food

I visit F&B quite often and find the food ok. I went with some friends and we all opted for the 3 course lunch. Garlic mushrooms, fish n chips and waffle. It was not too busy when we arrived but filled up. We were taken to our seats and finally orders were taken. Mushrooms arrived, barely warm... read more

3 of 5 starsReviewed March 13, 2015
msna
,
Cardiff, United Kingdom
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139 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015 NEW

We go there often. We enjoy the Good food and friendly experience. Great for going with friends and family or when shopping in the shopping outlets in mac Arthur Glenn.

Was this review helpful? Yes
Wales
Top Contributor
176 reviews 176 reviews
92 restaurant reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed April 16, 2015 NEW

We repeatedly watched staff put cutlery on the seats, then wipe down the table and set the cutlery on the table!! We both had a bad stomach after eating burgers. Phoned to complain and was advised to go to my doctor. No apologies. Won't be back.

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Bridgend, Wales, United Kingdom
Top Contributor
57 reviews 57 reviews
50 restaurant reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 15, 2015 NEW

After a visit to the Odeon my friend and I had planned to go for a bite to eat at Pizza Hut, however as it was 20:45 and they close at 21:00 we were forced to risk Frankie & Bennys which I swore I would never eat their again after my last miserable visit 3 years ago. I'm a wheelchair... More 

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Porthcawl, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2015

We took our son there for a birthday lunch and the food was lovely, the staff were all happy and helpful. There is a good choice on the menu and it seemed to be reasonably priced.

Was this review helpful? Yes 1
Yoxall, United Kingdom
Top Contributor
218 reviews 218 reviews
97 restaurant reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

We called in on a Saturday evening after a visit to a local hospital on the off chance there was a table. We had a 5 mins wait only. All the staff were very friendly and attentive even though it was busy. Food was good standard F&B fayre . Plentiful and tasty. Food was delivered quickly. Nice atmosphere with plenty... More 

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2 reviews
1 of 5 stars Reviewed March 15, 2015 via mobile

Visited recently to endure a terrible experience, me and my partner although seated quickly were then left for 45 minutes before anyone came to take our drink order, when they eventually arrived they were wrong! We were then left for a further 35 minutes before anyone came to take our food order only because I had to get the attention... More 

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Cardiff, United Kingdom
Top Contributor
162 reviews 162 reviews
87 restaurant reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 13, 2015

I visit F&B quite often and find the food ok. I went with some friends and we all opted for the 3 course lunch. Garlic mushrooms, fish n chips and waffle. It was not too busy when we arrived but filled up. We were taken to our seats and finally orders were taken. Mushrooms arrived, barely warm but we were... More 

Was this review helpful? Yes
Bristol
Senior Contributor
46 reviews 46 reviews
18 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 11, 2015

Met up here for a family birthday meal after a day of shopping at the Outlet Centre - well, for some! Booked a table here as we all like F & B food. Starters arrived - most good but my brother's meatball choice was cold. No problem - whisked away and replaced. On to main course - again some great... More 

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Benfleet, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 5, 2015

We had very nice dinners here.The staff were very good.Would like to go back when next visiting family.

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Port Talbot, United Kingdom
Senior Contributor
23 reviews 23 reviews
21 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

food was fine. Service so slow...to the point I had to hold back what I really wanted to say. Because of the ridiculously deafening constant loud music we decided one course and out.,., really did not enjoy. Could not have a conversation so we all gave up! Everyone in restaurant had to talk louder because of the senselessly loud music!... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Vale of Glamorgan  >  Bridgend

Price and Cuisine

  • Cuisine: Italian, American, Ice Cream

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?