We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
1656645737
Website
Improve this listing
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Dinner, Late Night, Breakfast, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 213 reviews
Visitor rating
  • 60
    Excellent
  • 46
    Very good
  • 37
    Average
  • 30
    Poor
  • 40
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Food OK - but far too expensive

Wife an I popped in for early evening dinner. 2 starter, 2 mains, 2 colas ..... £51 ..... that is way to expensive for average food. The meal ... we had Risotto cakes & Garlic cheese bread to start, the former was OK .. but expected a bit more taste, bit bland. Garlic cheese bread was very... read more

3 of 5 starsReviewed 1 week ago
Dog_Spheroids
,
Wales
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 stars Reviewed 2 days ago NEW

First time for us to call at Frankie & Benny's before a visit to the cinema, we were expecting fresh, home-made food. However we were very disappointed to have frozen, processed and tasteless meals, which were overpriced and substandard. The only good thing I can say is the staff were friendly and the restaurant presentable. I will definitely not be... More 

Helpful?
Thank Mandy O
Cardiff, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We are regulars to this restaurant and we love the friendliness of the staff with Annie (Angharad) being the stand out team member of a very good team with a great sense of customer service. The food is always good quality with never a reason to complain. The tea & coffee are also great especially with the free top ups!

Helpful?
Thank pete w
Wales
Level Contributor
110 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 1 week ago

Wife an I popped in for early evening dinner. 2 starter, 2 mains, 2 colas ..... £51 ..... that is way to expensive for average food. The meal ... we had Risotto cakes & Garlic cheese bread to start, the former was OK .. but expected a bit more taste, bit bland. Garlic cheese bread was very good - thin... More 

Helpful?
Thank Dog_Spheroids
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Called in for breakfast at Frankie and Bennys in the Pines in Bridgend for breakfast and what a disappointment! My partner ordered eggs Benedict which on the first occasion came out so completely under cooked that the egg "white" was completely clear! The second time was still undercooked where the white was just a snotty semi clear mess! My omelette... More 

Helpful?
Thank mark271159
Bridgend, United Kingdom
Level Contributor
45 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Ate here and really enjoyed the meatballs!!! Asked for a strong coffee and it was gorgeous! They must use magic beans! Friendly staff, they all worked well together! Will visit again! Nothing was too much for them, they answered every question and all had smiles!

Helpful?
Thank Trickstarrr
Wales, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have the pleasure to visit your restaurant on 11 of January around noon. I have been received at the entrance with a nice smile and a good attitude .Drinks came as soon as possible ,one nice coffe and a even better hot chocolate for my friend.The waiter took my order in a relaxed and nice meaner, suggesting all that... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank daniela s
Bridgend, United Kingdom
Level Contributor
37 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Food was overpriced for what it is the sevice was great though wont go out of my way to return but ideal for a shopping trip

Helpful?
Thank phil19692013
Neath Port Talbot, United Kingdom
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The food at frankies and bennys was very good with yummy steaks and chips what's not to like? The staff were really attentive and presented themselves nicely . Overall very good experience . Definitely worth a visit .

Helpful?
Thank jaime_leigh02
bridgend
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

went there for my sons birthday , and booked a table , and the food was great , and the staff , were helpful , would visit again , even if it is a little expensive :)

Helpful?
Thank whooper316
Bridgend, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My Husband 'booked' us a table fir our wedding anniversary as we had eaten here before and enjoyed the food. When we arrived, we confined our table had been booked but we're told there would be at least a 45 minute wait! My Husband pointed out we had reserved a table, they basically said that they were busy! No apology,... More 

Helpful?
Thank Wench2015

Travelers who viewed Frankie and Bennys also viewed

Nantgarw, Rhondda Cynon Taf
Bridgend, Vale of Glamorgan
 
Cardiff, South Wales
 

Been to Frankie and Bennys? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend
  • Phone Number: 1656645737

Price and Cuisine

  • Cuisine: Italian, American, British, Pizza

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?