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Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
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Dining options: Dinner, Breakfast, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 160 reviews
Visitor rating
  • 43
    Excellent
  • 35
    Very good
  • 25
    Average
  • 23
    Poor
  • 34
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Ok! Just OK!

Title sums it up. The food was Ok but nothing special, nothing to complain about but nothing to write home about either. Had a voucher which made quite a difference to the price but drinks are a bit OTT for a chain like this. Good 'fit' to the restaurant; full of families which did make it very... read more

3 of 5 starsReviewed July 23, 2015
westwalesfoodie
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160 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Rhondda, United Kingdom
Level Contributor
33 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 26, 2015 NEW

We had a lovely meal on Saturday. The staff were very friendly and helpful. The place was clean and food didn't take long to come :)

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Gorseinon, United Kingdom
Level Contributor
63 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 26, 2015 NEW

Had lunch very nice and lovely staff great value on lunch time menu can be a bit pricey at evening time, the drinks are expensive which leave the place down but all in all a nice meal

Was this review helpful? Yes
Level Contributor
72 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 23, 2015

Title sums it up. The food was Ok but nothing special, nothing to complain about but nothing to write home about either. Had a voucher which made quite a difference to the price but drinks are a bit OTT for a chain like this. Good 'fit' to the restaurant; full of families which did make it very noisy for a... More 

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Wales, United Kingdom
Level Contributor
23 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2015

Can't beat a f&b's and this one is really good, friendly customer service and great food. Would say there is need for more exciting vegetarian options but other than that lovely food and great smiley, accommodating servers.

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Swansea
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 22, 2015

Visited here on 14th July to celebrate a family birthday. We were greeted by a very friendly and helpful waiter, which was the only good thing about the whole experience. The restaurant was quite busy, and we expected a long wait, but the food arrived within 10 minutes, which I found a bit suspicious. We ordered chicken breast sandwiches, Bolognese,... More 

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Porthcawl, United Kingdom
Level Contributor
18 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

Food was okay, my boyfriend had the calzone with in all fairness was pretty decent, I had the carbonara which to me was more of a chicken pasta in cream sauce (baffles me why anyone would want to put chicken into that dish) only real complaint is that they could do with a refill soft drink. but all in all... More 

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Bridgend, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2015

My Wife and i went here for a meal before the cinema, we really enjoyed ourselves. i love the music as you could be anywhere if it wasnt for looking out the window, and you'd never think you were underneath a cinema and next to a kid friendly food court, the deals they have are well worth the money but... More 

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London, England, United Kingdom
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

We arrived about 45 minutes before our film was about to start on a busy Saturday night. But we received superb, friendly efficient service. The food was above expectation. Chicken wings were meaty and well cooked. The half and half pizza was perfectly cooked with plenty of topping. Tweeks to my chicken pitta ( i.e. peas instead of coleslaw &... More 

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Swansea, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
2 of 5 stars Reviewed July 5, 2015

Came here for lunch and was very disappointed with the overall experience, more due to the service than anything else. Refillable drinks are never refilled and it's hard to get someone to serve, I twice had to wander around to find someone, one of which was to pay. Better off with self service in the food court next door at... More 

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Greater London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 4, 2015

We didn't have a choice but to eat at F & B's since the other restaurants in the designer outlet were already closed at around 8.45pm.. Ordered the food. Garlic bread was brought out in literally 5 minutes of ordering and was very 'doughy'... Not cooked properly. Sent it back.. Got another one really "well done".... Steak was very small.... More 

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Additional Information about Frankie and Bennys

Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU, Wales
Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend
Cuisine: Italian, American

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Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend

Price and Cuisine

  • Cuisine: Italian, American

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?