We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU , Wales
Website
Improve this listing
Add hours for Frankie and Bennys and help diners know when to go.
+ Add hours
Dining options: Late Night, Dinner, Lunch, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 173 reviews
Visitor rating
  • 46
    Excellent
  • 39
    Very good
  • 28
    Average
  • 25
    Poor
  • 35
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Hairy moment

Stop off for breakfast before continuing on to Cardiff for a shopping trip. Was seated promptly left to look at the menu and our drinks order was taken shortly followed by our food order, the drinks seemed to take rather a long time to get us, I went for the vegetarian breakfast with scrambled egg... read more

3 of 5 starsReviewed August 29, 2015
1983Angela
Add Photo Write a Review

173 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Bridgend, United Kingdom
2 reviews
5 of 5 stars Reviewed September 1, 2015 NEW

Called there yesterday for lunch with the family and even though busy, we only had to wait about 20 minutes for a table, and because you're given a buzzer, you can still have a look around. Lovely food and as usual, that staff are great with the kids. We'll see you all again very soon.

Was this review helpful? Yes
Plymouth, United Kingdom
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 29, 2015 NEW

Stopped at this Frankie and Bennys as we were staying in the premier inn Bridgend. Warm welcome and got taken straight to our table. Baring in mind it was bank holiday weekend we got felt with pretty soon and drinks and ordered placed. Starters and mains as I expected them to be at frankies and bennies but dear god how... More 

Was this review helpful? Yes
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 29, 2015 NEW

Stop off for breakfast before continuing on to Cardiff for a shopping trip. Was seated promptly left to look at the menu and our drinks order was taken shortly followed by our food order, the drinks seemed to take rather a long time to get us, I went for the vegetarian breakfast with scrambled egg so did my partner and... More 

Was this review helpful? Yes
Cheshire
Level Contributor
75 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed August 23, 2015

Located at McArthur Glen shopping centre, Frankie & Bennies seemed a great place to get breakfast, but I was wrong. I ordered Eggs Benedict. The food arrived surprisingly quickly. The muffin was not toasted, the fatty bacon was barely cooked and it was covered in lots and lots of Hollandaise sauce, which tasted horrible, it was just like melted butter.... More 

Was this review helpful? Yes
Bridgend, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 23, 2015

Great to go to with children. Need to improve the vegetarian options though, especially on the 'specials' menu! Staff always patient and helpful. Thank you!

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2015

Friendly staff,efficient service and lovely food very reasonably priced. We went for lunch after shopping in the outlet,it was just before 5p.m. so we ordered from the lunch menu.. a real bargain with main courses starting from under £6. Waitress very friendly,chatty and sociable,made a fuss of our two babies which was lovely. Nothing was too much trouble. Food delicious... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
40 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 20, 2015

Called in for lunch after our shopping trip. Nice food and good service. Slightly smaller than other F&B's restaurants I have been to but still nice.

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
123 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed August 20, 2015

I have to agree with a previous reviewer, the noise from children was unacceptable, staff should ask parents to control them a bit more. It was like a play school out of control, guess they are happy for the extra business, but at what cost? losing regular customers like me

Was this review helpful? Yes
BRIDGEND
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 17, 2015

I took my two young grandsons here last July when I was having a new kitchen fitted and needed to give them a meal after picking them up from school. They enjoyed their meal which was a much healthier looking option than McDonalds (that they had asked for) and I had a lovely coffee.It was all served on real plates... More 

Was this review helpful? Yes 1
Porthcawl, United Kingdom
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 17, 2015

I recently reviewed this restaurant with a few little faults.. But after retrying this weekend, I fully retract my statement, maybe it was an off day.. The menus have been changed and are better price wise and filled with options.. This time, my boyfriend and I opted for the £24 sharer which consists of 1 x large pizza of up... More 

Was this review helpful? Yes 1

Travelers who viewed Frankie and Bennys also viewed

Bridgend, Vale of Glamorgan
Nantgarw, Rhondda Cynon Taf
 
Bridgend, Vale of Glamorgan
 

Been to Frankie and Bennys? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Bridgend Designer Outlet | The Derwen, Bridgend CF32 9SU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend

Price and Cuisine

  • Cuisine: Italian, American

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?