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5-6 St. Pancras, Chichester PO19 7SJ, England
01243533362
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Ranked #50 of 186 Restaurants in Chichester
Price range: $0 - $24
Cuisines: Thai
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
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199 reviews from our community

Visitor rating
    138
    34
    17
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Maleny
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014 NEW

What a fantastic Thai Retaurant in the heart of Chichester. We couldn't believe how good the food was at Lemongrass. We returned 2 nights later to try different dishes & we weren't disappointed. The flavours are authentic & the food fresh at a very reasonable price.

Was this review helpful? Yes 1
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest I would like to thank you for your review "Top class Thai". I am delighted to read such delightful comments about your experience. If you have the chance to visit Lemongrass again, the team and I would love to have your company for another great meal. Once again thank you and looking forward to meet you soon. Warm... More

Chichester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
4 of 5 stars Reviewed November 16, 2014 NEW

We were welcomed in to the restaurant where atmosphere was authentic & relaxed. Food in general was nice, drinks are not the cheapest, but the service from our Thai waitress Wan was super & we will be returning again eat!

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest Many thanks for your honest and helpful feedback from your most recent visit with us in Lemongrass It was a pleasure to read how your expectations were exceeded throughout your visit, looking forward to having you again soon! Best Regards, Lemongrass Team Jessie. More

London, United Kingdom
Top Contributor
86 reviews 86 reviews
55 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 16, 2014 NEW

We've been here a couple of times before and thought it was a safe bet for a good meal before moving on to a party. But as we went in we found the reception rather icy from both the waitress and the temperature in the room. The room temperature was eventually increased after I twice requested that the radiator be... More

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you kindly for taking time to post your review on TripAdvisor of your recent experience with us. we are truly sorry to read that we did not meet your expectations . We take great pride in our food preparations and menu selection and even change our menu frequently according to the season. We continuously try to improve... More

Florence
Senior Contributor
38 reviews 38 reviews
28 restaurant reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 9, 2014

We had their set menu A and it was lovely. Loads of food for two people. It was a quiet wet Sunday early evening and there were a few people in already, always a good sign. The service was really friendly. Definitely worth going back too!

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Thank you for sharing your review on Lemongrass. I was very pleased to read your kind comments and will make sure to personally share them with the team. We thank you for the recommendation and look forward to welcoming you back soon. Best Regards, Jessie More

Bedfordshire England
Top Contributor
80 reviews 80 reviews
34 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 5, 2014

This is a clean smart restaurant serving pleasant Thai food. There are some unusual choices on the menu along with the usual staples. The heat of each dish is shown with a number if chillies on the menu. The food is tasty but even the three chili meals are not very hot so ask for extra spice if you are... More

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Thank you very much for your well detailed review " Good Food Great service" in tripdavisor following your dinning experience in Lemongrass. It is always a pleasure to share a great experience and your comments are wonderful. Our Chef Sing , I am sure will be thrilled to read the comments regarding the food. Entire team work hard... More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 26, 2014

Enjoyable and a little different. Shortish menu, which is usually a good sign. Friendly, if anything over-solicitous, staff. VFM.

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear guest Greetings from Lemongrass Thank you for taking the time to post a great review regarding your recent visit to Lemongrass. Along with our LemongrassTeam, I sincerely appreciate your positive feedback and I am glad that you enjoyed our hospitality. Your invaluable feedback is important to ensure that we continually deliver the service Lemongrass is renowned for and exceed... More

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 21, 2014

Good quality food and an interesting menu that's slightly different to typical Thai restaurants. The service was good. We would go back again!

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear guest Greetings from Lemongrass Thank you for your wonderful review regarding your recent visit to Lemongrass. Along with my team, I was happy to read your comments and am glad that you had a great time during your visit. Once again, Thank You for posting a review of Lemongrass on Trip Advisor. It was a pleasure to have you... More

Chichester, United Kingdom
2 reviews
4 of 5 stars Reviewed October 17, 2014 via mobile

A nice meal but not quite as nice as last time. I had the house special but was a little disappointed

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest Greetings from Lemongrass Chi Thank you for taking the time to inform us about your recent experience at Lemongrass. We are disappointed to hear that our food was not up to your satisfaction, we have already forwarded your feedback on to our culinary team . I would like to say that your comments are invaluable, as they help... More

Chichester, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 11, 2014

Took my girlfriend for a special Saturday night treat and booked in advance that day for the evening. Turned up on time (7.45) to the bemused and confused look of the waitress (despite being on the list) who we had to catch the attention of as no one greeted us. We were then walked into the conservatory room at the... More

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jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Greetings from Lemongrass. Thank you for taking the time to review Lemongrass. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed this issue to the culinary Department , and spoken with... More

Chichester, United Kingdom
Contributor
20 reviews 20 reviews
17 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 7, 2014

We have been here quite a few times prior this time though I ordered chicken pad Thai. And having only managed about 5 mouthfuls I can embarrassingly say I had to go to the bathroom twice to throw up. Something didn't agree with me. And I asked to take home the remainder of our meal but not the pad Thai... More

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you very much for taking the time and giving us constructive feedback through Trip Advisor. Please accept my sincere apology for not meeting your expectations.We're really sorry to hear that you didn't like our pad thai. This is our most selling dish in all our branches in chichester alone we sell around 400 portions a week I... More

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Additional Information about Lemongrass

Address: 5-6 St. Pancras, Chichester PO19 7SJ, England
Phone Number: 01243533362
Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Chichester
Average Prices: USD 0 - 24
Cuisine: Thai

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