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Lemongrass

Certificate of Excellence
$$
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5-6 St. Pancras, Chichester PO19 7SJ, England
01243533362
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Dining options: Dinner, Lunch, Breakfast, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 232 reviews
Visitor rating
  • 158
    Excellent
  • 44
    Very good
  • 17
    Average
  • 8
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Worth a visit

Busy little restaurant, tasty food, cooked well, little on the expensive side, but worth it, fast service, served nice and hot, cant much fault it, only the price lets it down really, you get a good service, and they return to the table to make sure its all to your liking, I just had tap water (as... read more

4 of 5 starsReviewed June 24, 2015
Dopey113
,
London, United Kingdom
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232 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
London, United Kingdom
Contributor
20 reviews 20 reviews
14 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

Busy little restaurant, tasty food, cooked well, little on the expensive side, but worth it, fast service, served nice and hot, cant much fault it, only the price lets it down really, you get a good service, and they return to the table to make sure its all to your liking, I just had tap water (as a drink) and... More 

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Thank for your recent review following your recent dining experience in Lemongrass Chichester restaurant. I am delighted to read that we have exceeded your expectations on both food and service levels . I will share your feedback with the whole team both service and culinary as they all thrive on positive guest experiences. Thank you again for sharing.... More 

Chichester, United Kingdom
2 reviews
5 of 5 stars Reviewed June 20, 2015

Fantastic Thai restaurant in the centre of Chichester. Great authentic thai food with friendly and professional staff. Definitely worth a visit the best in Chichester.

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience in Lemongrass restaurant. It is a great pleasure to hear for your inspiring feedback and glad that you enjoy your evening with us from service levels and food quality. I will certainly pass your comments to the whole team of Lg Chichester. Thank you for recommending our... More 

1 review
5 of 5 stars Reviewed June 19, 2015

Have both eaten in and had takeout. Lemongrass never fails to satisfy us. The staff are knowledgeable, friendly and welcoming. The food is divine. Would definitely recommend.

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you for your review following your dining visit in Lemongrass Chi restaurant. I am pleased to know that you are our regular guest , and feel privileged and honor for your positive comments which are very motivating and encouraging. I will certainly mention to the whole team both service and culinary. Thank you for sharing We looking... More 

Bognor Regis, United Kingdom
Top Contributor
106 reviews 106 reviews
67 restaurant reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed June 13, 2015

Came back again to celebrate a family birthday and had another superb meal served by the wonderful polite friendly and attentive staff. This is a family favourite and we will be trying the Rustington branch of Lemongrass soon.

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you for sharing Lemongrass dining experience on Trip Advisor. It is with great pleasure to read through your truly inspiring compliments. I am personally glad to hear that everytime you dined with us on differect occasion in the past you were pleased with our hospitality offerings. Once again many thanks and hope to see you soon. Regards,... More 

Sittingbourne, England, United Kingdom
Top Contributor
96 reviews 96 reviews
34 restaurant reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 30, 2015

This is one of the best Thai restaurants I've been to. The food is fresh, well presented and not greasy. Delicious and not expensive either. Do go!

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Thank you for sharing your thoughts on Trip Advisor and we are flattered to know that you think we are the best Thai and you enjoyed your dinner with us. Your compliments will be conveyed to the team and we hope to see you again soon. Kind regards, Jessie More 

devon
Contributor
11 reviews 11 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2015

Good service, great atmosphere and good food. loved all courses, the restuarant was really busy and popular.

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. It is a delight to hear that you had an enjoyed to dine at Lemongrass and we are glad that you were extremely pleased with the service delivery of our associates. We certainly strive to deliver the highest standards of customer service to all our guests and it is... More 

Chichester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2015

The waiting staff were ever so polite and attentive. The menu was clear and comprehensive....our starters arrived in less than ten minutes from ordering and were scrumpscious. The main course was equally as tasty and although a Friday night and a full restaurant this came 10 minutes after the starters. This was my first time at a Thai restaurant and... More 

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Greetings from Lemongrass and thank you very much for taking time in writing your wonderful experience in Tripadvisor. We are very delighted to know that you have enjoyed your dining experience and celebrated your Anniversary with in our restaurant. I will certainly pass the message to the team. We look forward to welcoming you again in Lemongrass. Kind... More 

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

i really enjoy the lemongrass for both sit in and our regular takeaways. The waiting staff are very friendly and hospitable so no complaints here. The atmosphere inside the restaurant is fitting for a wonderful evening and the food is absolutely delicious. If it's time for Thai in Chi then the Lemongrass is where you should go.

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest. Greeting from Lemongrass Chichester! Thank you for the wonderful review, we appreciate your kind comments. It is very pleasing to know that you enjoyed your experience with us. We are looking forward to welcoming you back soon. Best regards, On behalf of Lemongrass Team Jessie More 

Chichester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2015

Having eaten here at least twice a week for over a year, I find that the style and quality of the food is excellent. The menu has a flexibility and diversity with meals from different areas of Thailand faithfully and authentically offered with the extra mile in presentation always achieved. The flavours in the sauces are nicely balanced with obviously... More 

Was this review helpful? Yes 3
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest Greetings from Lemongrass Chichester. Thank you for taking the time to post a detailed review and high recommendation about Lemongrass. We are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional team members to ensure that you enjoyed a comfortable dining experience. once again I would like to Thank You... More 

Corfu, Greece
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 3, 2015

To start with I have eaten at this restaurant over a dozen times over the past 5 years. I have been out of the country for the past 3 years and decided on going back to our favourite eatery on returning to the country. We arrived though the back entrance and were shown through to the waiting area near the... More 

Was this review helpful? Yes
jessie r, Guest Relations Manager at Lemongrass, responded to this review

Dear Guest, Thank you for sharing your recent experience at Lemongrass on Trip Advisor. Please accept my sincere apology for not meeting your expectations. Your comments about serving colleague not appropriately attended and foods not up to your expectations have been noted. You ordered a jungle curry which is a very traditional curry which contain chilli and herbs and you... More 

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Additional Information about Lemongrass

Address: 5-6 St. Pancras, Chichester PO19 7SJ, England
Phone Number: 01243533362
Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Chichester
Average Prices: USD 24
Cuisine: Thai

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Restaurant Details

Location and Contact Information

  • Address: 5-6 St. Pancras, Chichester PO19 7SJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Chichester
  • Phone Number: 01243533362

Price and Cuisine

  • Average Prices: USD 24
  • Cuisine: Thai

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?