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The Close | Quayside, Newcastle upon Tyne, England
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Certificate of Excellence 2014
Hours:
Sun - Thu 5:30 pm - 11:30 pm
Fri - Sat 5:30 pm - 12:00 am
Cuisines: Chinese
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
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236 reviews from our community

Visitor rating
    164
    40
    16
    12
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
newcastle,england
Senior Reviewer
6 reviews 6 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 16, 2014 NEW

I have been to many chinese restaurants in newcastle but this has to be my favourite now ,we went on friday 5th dec. just before going to the arena and what a lovely place this is ,the decor in the restaurant is very nice and elegant ,we opted for the banquet menu at £25.50 and was not disappointed at all... More 

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Co Durham
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 16, 2014 NEW

Heard good reports about this place so I decided to book our works Christmas party there. 10 of us enjoyed every bit of it and the service was second to none on a very busy Friday night. Salt and Pepper King Prawn starter from the set banquet were to die for. The only disappointment was that the Sizzling Beef in... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014 NEW

Best Chinese in the north east ! I am a regular at the Orchid and actually followed Kevin from his previous restaurant. Kevin and his team are amazing and will do anything to please you the food is amazing and everything is fresh. always lovely to see friendly faces when we walk in.

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Preston, United Kingdom
Top Contributor
124 reviews 124 reviews
65 restaurant reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed December 9, 2014

We had all of Newcastle to dine out at but as the Orchid was just across the road from the hotel (and it was raining) we went there. We were not disappointed. They had very interesting and somewhat lengthy menu choices. Always takes an age to make up your mind. Especially at somewhere new. We were given a large free... More 

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2 reviews
5 of 5 stars Reviewed December 8, 2014

We chose the Orchid for my mother's 89th birthday dinner with the family and it proved to be a great choice. From the moment we got to the restaurant, until we left, the service was excellent - not just doing what needed doing, but being really friendly and going that extra bit further to make the night special.The food was... More 

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Newcastle upon Tyne, United Kingdom
Contributor
16 reviews 16 reviews
6 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 7, 2014 via mobile

We had booked a table for 8 and arrived on time. We were told to sit down on the chairs in the reception area, which seemed suprising after having made a booking. We ordered drinks and were given menus and complimentary prawn crackers. We then ordered our meal, still at the reception area. After doing this we noticed 3 groups... More 

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Kevin-Chan_Manager, Manager at Orchid, responded to this review

Dear kfad5757. Please accept my apologies on the delay in getting your table ready. We had a rather large party that had booked for an early meal before going to an event and unfortunately they took a little longer than expected. You are right, it is unacceptable that you had to wait for such a long time and it was... More 

North East England, United Kingdom
Contributor
20 reviews 20 reviews
11 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2014

Ate here for the first time recently and enjoyed the experience. The seafood platter, sizzling beef and chicken satay dishes were all very good. As is normal in Chinese restaurants, there is a quite extensive menu. Service was fine. Good atmosphere. We will likely return next time we fancy some good Chinese food.

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North East
Senior Contributor
38 reviews 38 reviews
22 restaurant reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 6, 2014

This was our first visit to the Orchid and I know we will visit many more times after an excellent meal . The Three starters and three mains we shared were delicious . Excellent service from the staff and a lovely bottle of Red to compliment the meal . Great value and we will return.

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Boulmer, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 1, 2014

I booked a table well in advance for me and my other half, this wasn't needed, plenty of people turned up and was seated fairly quickly. On arrival at the restaurant we was asked if we wanted to have a drink first or be seated as we was early for our booking, we decided to have a drink and we... More 

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Kevin-Chan_Manager, Manager at Orchid, responded to this review

Thank You for your review Lewis H. I am glad our food was to your satisfaction, though disappointed you felt we were trying to rush you through your dining experience. Please believe me when I say that this is the last thing we want. One of the advantages of the Orchid is our ample seating, which enables us to allocate... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed November 30, 2014

As a local, and one of The Orchid's many regular customers, this is the restaurant I always recommend to visitors to the city and friends alike. Quite simply, its the best dining venue in "Toon" and one of the finest restaurants we've visited on our travels. Kevin and Gemma are consummate hosts and lovely people, the staff are professional, friendly... More 

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Additional Information about Orchid

Address: The Close | Quayside, Newcastle upon Tyne, England
Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
Open Hours:
Sunday 5:30 pm - 11:30 pm
Monday 5:30 pm - 11:30 pm
Tuesday 5:30 pm - 11:30 pm
Wednesday 5:30 pm - 11:30 pm
Thursday 5:30 pm - 11:30 pm
Friday 5:30 pm - 12:00 am
Saturday 5:30 pm - 12:00 am
Cuisine: Chinese

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Typical questions asked:
  • Do you have gluten-free options?
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  • Do you allow dogs on the outdoor patio?