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Kritsana Thai

Wey Hill, Haslemere, England
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Ranked #24 of 33 restaurants in Haslemere
Cuisines: Thai
Dining options: Reservations
Most recent review
- Jun 9, 2014
Restaurant details
Dining options: Reservations
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26 reviews from our community

53% Recommend
    6
    8
    3
    2
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
surrey
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 9, 2014

unbelievable bad service and food. long wait for starters and main course. the meal was served for two of our party then another two waited for ten minutes or more for their meal, the main course probably took half an hour to be served to all of us. one of our party had a fish dish, which sat in front... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
14 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 16, 2014

Having lived nearby for three years decided to give this a try, a little put off by the general street scene, but heard it was good. We avoided starters and took three main courses with rice only. Each dish was excellent and authentic, with well prepared freshest ingredients. We found it to be a much higher standard than others around,... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

Three of us ate here on Saturday night and I felt compelled to write this reveiw as a way of communicating to the Manager our frustrations as well as the fact he is losing money and regular customers hand over fist! I had previously eaten in this restaurant as well as used it for takeaways on several occasions and overall... More

Was this review helpful? Yes 3
south east uk
Contributor
17 reviews 17 reviews
12 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 1, 2014

We ate here last night. First impression - it lacks atmosphere, I agree with a previous reviewer that the very large windows look out onto unattractive shops and flats. Blinds would make such a difference. The service is a bit muddled. The young man who took our order is very friendly and tried his best but would benefit from clear... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
26 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2014

Been here twice. The first time was not that impressed with the food. Second time about 6 months later had a different dish (whole fish) and it was excellent. Will probably go again when we want a local Thai meal. It's best to park in the Tesco, then it's only a couple of minutes walk.

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Haslemere, United Kingdom
Top Contributor
165 reviews 165 reviews
81 restaurant reviews
100 helpful votes 100 helpful votes
1 of 5 stars Reviewed January 17, 2014

Before I start this review you need to understand that I got this restaurant added to TA, since it wasnt on here and we loved it. Now we dont. Ordered a takeaway today. "Will be thirty minutes". No problem. Arrived after 30 minutes. Poor young lad clearly had no idea what he was doing, and it turned out it was... More

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Hampshire, UK
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2013

Had been meaning to go to Kritsana Thai for some time as it is local to me but the bad reviews put me off a bit. However, I'm a firm believer in making up my own mind so decided to risk it. Am so glad we did. We got a takeaway, but it was excellent. Really tasty with good sized... More

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Guildford, United Kingdom
Contributor
19 reviews 19 reviews
19 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 2, 2013

Had to kill a couple of hours in Haslemere and stopped off at this restaurant. The interior is a little basic but that's not a real problem. The staff were fairly helpful. My main complaint with this restaurant is that they don't know how to cook. My wife and I ordered a shared starter which included chicken spring rolls. Presentation... More

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Joe B, Owner at Kritsana Thai, responded to this review

Thank you for taking the time to provide feedback. We're very sorry about your poor experience and apologise for the mistakes that were made on this occasion. We can assure you that none of the dishes served had been microwaved. More

Haslemere, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 26, 2013

I have been here three times now and each time the food has been absolutely fantastic. The staff are friendly but there is something missing in the atmosphere department, maybe as someoe else said because to look out onto the local shops, maybe some soft blinds or something, I agree it needs a little facelift! But the food is gorgeous... More

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Haslemere Surrey
Senior Contributor
38 reviews 38 reviews
14 restaurant reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 10, 2013

The food here is consistently good and not overpriced. It has the benefit of being open on a Sunday. The atmosphere can be a little basic at times looking out onto local shops and could perhaps do with a refurbishment.

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