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La Bella Napoli

6 Cheapside, Stoke-on-Trent 01782 283318, England
01782 283318
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Ranked #65 of 196 restaurants in Stoke-on-Trent
Cuisines: Italian
Dining options: Reservations, Late Night, Private Dining
6 visitor photos
Restaurant details
Dining options: Reservations, Late Night, Private Dining
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63 reviews from our community

66% Recommend
    29
    13
    9
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
1 review
5 of 5 stars Reviewed May 15, 2013 NEW

Having read a few reviews I can't believe what some people are commenting on. The welcome was really friendly and being a Saturday night I thought the service would be stretched, however the restaurant was nearly full but the service was really personal and prompt One of the waitresses suggested fillet steak Gorgonzola for a main and I'm glad she... More

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Warwickshire
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2013 NEW

This restaurant offers a pre-theatre option and accepted my booking with reasonable and plainly-spoken reservations, We arrived early just in case and I'm glad we did. The ground floor is very cramped and there were too few staff to avoid a large queue to pay. The menu reads well, quite authentic and the wine list was all Italian (reds that... More

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Stafford, United Kingdom
1 review
1 of 5 stars Reviewed May 12, 2013 NEW

We booked a table for 6pm as we needed to be at the theatre for 7.30. At 7.05 we were served our main course after several enquiries and complaints. The staff were extremely rude and said we had plenty of time to get to the theatre and even have dessert and a coffee first. We arrived at the theatre after... More

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Stoke-on-Trent, United Kingdom
Contributor
12 reviews 12 reviews
5 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 2, 2013

We went on impulse on a Wednesday night (celebrating our wedding interview at registra) and wish we hadnt bothered. The waitress was unfriendly and we had to wait a really long time to have dirty dishes collected, to see desert menu and to pay. In her defense she was working hard but was the only waitress for the whole place!... More

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See 3 more reviews by Helen J for Stoke-on-Trent
Marcela O, Manager at La Bella Napoli, responded to this review
May 4, 2013

I am sorry to hear abou your experience. Our quality and service has been proven from 25 years from our customers and I assure you that we are not here for giving our customers the service that you are saying. However most of our customers know exactly who we are and what level of quality we provide so we fell... More

Staffordshire
Contributor
14 reviews 14 reviews
10 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 31, 2013 via mobile

Having Italian heritage myself, I don't often go out for Italian food as we eat it every day at home and most places cater for the English market with soft pasta and bland, watery sauces. However, I had been to this restaurant a number of times a few years back and found it to be very pleasant and (quite) authentic.... More

Was this review helpful? Yes 1
See 6 more reviews by Fiona_L_M for Stoke-on-Trent
Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 29, 2013 via mobile

Visited in the early evening midweek with my family. The service was awful, we did not feel welcome when we arrived, the restaurant was freezing cold and the food was overpriced and rubbish. I had the ravioli which consisted of 5 small parcels, my husbands steak was cold and served on a cold plate. The children's pizzas looked ok but... More

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Ashby de la Zouch, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 16, 2013

All about average really. Very theatre based trade - full pre theatre (literally) and empty once theatre opening kicks in... Its an average "nice" italian - the food is "ok" - cooked well, presented well, nothing mind blowing but not rubbish by any extent either. We had a theatre menu selection, and it was ok.

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Stoke-on-Trent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

Great food, convenient for the theatre and the atmosphere was good. We went early evening and it was busy - it was the popularity that drew us in. The restaurant is over two floors and tries to be a little of Napoli. In actual fact it is a little tired and dated but the food was very good as was... More

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Stoke-on-Trent, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2013

The atmosphere was relaxed and friendly, and the food was very nice. The staff were attentive but not intrusive and it was good value for money.

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See 9 more reviews by JoRob80 for Stoke-on-Trent
Sandbach, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 24, 2013

A group of four of us arrived early for an afternoon viewing of "The Mousetrap" at the Regent Theatre and we were looking for somewhere convenient and nice to eat, believing this might end up with us having a sandwich from a supermarket. We then spotted this small Italian restaurant and noticed it had won a 2012 award from TripAdvisor.... More

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