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All 399 Stoke-on-Trent Restaurants

La Bella Napoli

6 Cheapside, Stoke-on-Trent 01782 283318, England
01782 283318
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Ranked #146 of 399 Restaurants in Stoke-on-Trent
Hours:
Mon - Fri 12:00 pm - 2:00 pm
6:00 pm - 11:00 pm
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night, Private Dining
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night, Private Dining
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120 reviews from our community

Visitor rating
    53
    24
    17
    9
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leek, United Kingdom
Contributor
13 reviews 13 reviews
10 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 13, 2014

Dined recently and was a bit apprehensive reading some reviews and especially the backlash comments from the 'Manager'. Food wasn't great, quite tasteless and poor quality, had far better Italian food in the past. One gentleman waiter was lovely but the female host was rude, as has been pointed out more than once by others! Also it was freezing, some... More 

Was this review helpful? Yes 1
Marcela O, Manager at La Bella Napoli, responded to this review

Thank you for your time however if you are not capable to rate a place out of your own judgment but concentrate on what others say especially when anyone can write many reviews In a go since no one can stop anyone to seat down and open ten emails on different names and argue with me, you or anybody -... More 

Mainz, Germany
Top Contributor
65 reviews 65 reviews
44 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 9, 2014

A small and authentic Italian restaurant in a side road in Hanley. The starters as well as the main course were delicious. The service was excellent - very friendly, very fast and attentive. Too bad that we life so far away otherwise we would surely return.

Was this review helpful? Yes
Marcela O, Manager at La Bella Napoli, responded to this review

Many thanks for your opinion and we look forward to seeing you again. Thanks More 

Pipe Gate
Contributor
19 reviews 19 reviews
5 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 5, 2014

My party of four visited La Bella Napoli on November 4th after returning from a long day trip to London to see the Poppies at the Tower. We had not made a reservation but were shown to a table by the welcoming management. We chose the pre-theatre menu which was reasonably priced and offered a good selection. The service and... More 

Was this review helpful? Yes
Marcela O, Manager at La Bella Napoli, responded to this review

Many thanks, we more than happy to accommodate your visit with the very best quality and service. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 30, 2014

Visited pre-theatre with plenty of time before the show but ended up hurrying to finish our meal as service was slow. Although I have to say they were busy. Found the decor dated, and the lighting quite bright so there was no ambiance. Despite being candles on the table, none were lit which would have been a nicer atmosphere. Waitress... More 

Was this review helpful? Yes 3
Marcela O, General Manager at La Bella Napoli, responded to this review

Thank you for your time. Just to correct you with two words, you had the last table in the whole restaurant which we do not offer it to any customer unless you accept it desperate, and Italian restaurants the real ones do not do parmesan cheese on pizzas! !! Thank you for your knowledge on Italian food! !!!!!!!! More 

Contributor
20 reviews 20 reviews
14 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 9, 2014

We both loved it here. Why? It was small, authentic and food was delicious. Wine was also lovely. It you want minimalistic modern fancy italian go somewhere else. If you want private, peaceful and charming with fab food, this is the place. We'll be back.

Was this review helpful? Yes 1
Marcela O, Manager at La Bella Napoli, responded to this review

Thank you for your time to tell us about your experience. We do listen to them and appreciate everyone's opinion. We are very glad to hear that you have enjoyed our authentic Italian food and service. The decor is been done in purpose to look antique, rustic style of Italy, but if you prefer modern we have our sister restaurant... More 

Sandbach, United Kingdom
Top Contributor
58 reviews 58 reviews
28 restaurant reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed October 9, 2014

We visited La Bella Napolii pre theatre this week. We used to regularly come here several years ago, and see that the place is exactly the same as it was, and certainly needs some updating., even though the pictures of the Bay of Naples are rather quaint. As for the food and service - terrible! The Carbonara was dry, no... More 

Was this review helpful? Yes 4
Marcela O, Manager at La Bella Napoli, responded to this review

Thank you for your time, as an Italian experience we would like to let you know that the bruchetta does not come in very large pieces of bread in Italy! Is simply a light little bite dish as an antipasto dish in the table for people to share. Pizza panne is larger suitable for four or more people but I... More 

Burton upon Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 4, 2014 via mobile

We booked a table for two for 5.30 before the theatre. After an hour and twenty minutes there was still no sign of our main courses! The waitress reassured us that everyone was going to the theatre. We politely said that if our food hadn't arrived by 7 pm we would be leaving - which we did!!! Felt very sorry... More 

Was this review helpful? Yes 4
Stoke-on-Trent, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 3, 2014

attending an (italian) family gathering, just a party of 20, restaurant was empty, table was cramped, the portion sizes are small for the price, no oil,vinegar or black pepper to hand on the table, the place needs a lot of work along mainly the food, very disappointed. Its not even run by italians!!

Was this review helpful? Yes 3
Marcela O, Manager at La Bella Napoli, responded to this review

Being overweight on chips and fish traditional diet isn't the Italians fault of not being able to fit on the table! !!! p.s the chef is from Venice, second chef from Milan and I am from Naples! ! I am sorry everybody else is not from Italy to satisfy your needs!!! More 

Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2014

My wife and I ate here recently on a Friday evening after going to the theatre, we arrived quite late around 10.15 pm, we were well greeted on shown to our table which was a little cramped the waitress was warm and friendly we did notice the restaurant was quite empty with only a few tables taken, we both ordered... More 

Was this review helpful? Yes 1
Marcela O, Manager at La Bella Napoli, responded to this review

We are glad you enjoyed your evening since it was confirmed on the table that everything was delicious. As the decor of our restaurant is been done in purpose to give that rustic feel of Italy and a lot of people love that but if you prefer something more modern our sister restaurant will suit you better since is very... More 

Stoke on Trent
Top Contributor
241 reviews 241 reviews
102 restaurant reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed September 20, 2014

I was recently fortunate enough to attend Bella Napoli as part of a very large party, for a private dinner. A good friend had recommended Bella Napoli and having never visited before, I really was unsure what to expect. We had booked the entire upstairs room and the restaurant could not have been more helpful to us in organising our... More 

Was this review helpful? Yes 2
Marcela O, Manager at La Bella Napoli, responded to this review

Thank you very much for sharing your opinion on our establishment. We always work very hard to make sure that our customers are happy with our food and service. We are glad that you all enjoyed and we look forward to seeing you again. Thanks again. More 

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Additional Information about La Bella Napoli

Address: 6 Cheapside, Stoke-on-Trent 01782 283318, England
Phone Number: 01782 283318
Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
Open Hours:
Monday 12:00 pm - 2:00 pm  6:00 pm - 11:00 pm
Tuesday 12:00 pm - 2:00 pm  6:00 pm - 11:00 pm
Wednesday 12:00 pm - 2:00 pm  6:00 pm - 11:00 pm
Thursday 12:00 pm - 2:00 pm  6:00 pm - 11:00 pm
Friday 12:00 pm - 2:00 pm  6:00 pm - 11:00 pm
Cuisine: Italian

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