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Rugantino Restaurant

Certificate of Excellence
$$$
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Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
+44 1749 672029
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Dining options: Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 193 reviews
Visitor rating
  • 103
    Excellent
  • 61
    Very good
  • 22
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Perfect Place

With two young grandchildren we needed to eat reasonably early. Lovely service with a lovely attitude to the children. Good food. The Carbonara Vegetariana was particularly good. Excellent all round. As the restaurant filled there was a good ambience.

5 of 5 starsReviewed May 27, 2015
Catherine H
,
Bury, United Kingdom
Good for:
  • Doing business
  • Romantic
  • Special occasions
  • Local cuisine
  • Entertaining clients
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193 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bury, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 27, 2015 NEW

With two young grandchildren we needed to eat reasonably early. Lovely service with a lovely attitude to the children. Good food. The Carbonara Vegetariana was particularly good. Excellent all round. As the restaurant filled there was a good ambience.

Was this review helpful? Yes
Bedford
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 27, 2015 NEW

Italian food serve promptly with a smile. Excellent choice, cooked very well, staff made us feel at home.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thank you for your comments, as we have said in other responses our aim is to provide excellent food in a comfortable and relaxing environment. We certainly seem to be achieving this aim. More 

Thurrock, Essex
Senior Contributor
23 reviews 23 reviews
4 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 22, 2015

As our hotel didn't provide evening meals on Sunday we drove into Wells, initially to go to another restaurant which had been recommended to us. But as we both love Italian food, we decided to try Rugantino's. We are so glad we did. The food was excellent as was the service. And the staff were so lovely & friendly. Well... More 

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

We are also glad you found us and appreciated our food and ambience. We hope to see you again. More 

London, United Kingdom
Contributor
14 reviews 14 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2015

Superb service, ushered into a very comfortable and civilised rear sitting room with views over green to Cathedral. We simply did not want to move... Sat at big round table (as in pic) and ate great Italian Pasta and Pizza. Home made pasta with Salmon is what I chose - quite delicious. I love Wells.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thanks for the great review. Our aim is to make our customers feel relaxed and comfortable and enjoy our amazing food. From your review we obviously are succeeding. We hope to see you in Wells again soon. More 

London
Top Contributor
86 reviews 86 reviews
59 restaurant reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 11, 2015

We dropped in on a Sunday evening. We had 2 pasta dishes. Both were light and full of flavour. Amongst the best such dishes that I have had. Curiously the tap water was much more enjoyable than the mineral water.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thank you for your glowing review. It was interesting to hear your comments about the mineral water. In fact, since you visited, we have changed our supplier, and now stock authentic Italian spring water. So next time you are in Wells, do visit us again and let us know your opinion. More 

Martley, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 26, 2015

beautiful room, very tastefully done, great service from arrival to departure, very knowledgeable staff - particularly about the wine, nice menu slightly different from the normal Italian offering, very good squid, and a rabbit ragu which was excellent, partners lamb chops also very good, very large portion.fab wine list also slightly different from average all in all a job very... More 

Was this review helpful? Yes
Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

We had an excellent evening meal, good selection on menu at reasonable prices and good quality food. The staff and service was first class. Very enjoyable and good atmosphere.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thanks for the excellent review. Do take a look at our Easter Sunday menu on our website. More 

London, United Kingdom
Top Contributor
106 reviews 106 reviews
64 restaurant reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed April 9, 2015

4 of us came here for dinner and we all walked away well fed and extremely happy. Lovely atmosphere in the restaurant - portion sizes are huge so I would suggest sharing starters - something we learnt the hard way! The restaurant is family run and so the staff are great, attentive and knowledgeable...especially when it comes to the wine!

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thank you for taking the time to review our restaurant. It's always good to hear that our customers have left feeling full and happy! We do hope you will come again. More 

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2015

We have visited twice recently and enjoyed a lovely tasty and very reasonably priced lunch on both occasions. I can thoroughly recommend the lasagne and the peach Melba cheesecake is delicious. The included glass of wine is also a nice touch. We will be back again soon.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thank you for taking the time to review our restaurant. We look forward to seeing you soon. Our lunchtime special offer menu is certainly proving extremely popular. More 

Glastonbury
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2015

Great venue for a family get together - we had a room to ourselves which was to the rear of the building looking out onto the Cathedral Green. Service was amazing as was the food - we have eaten here many times and have near been disappointed.

Was this review helpful? Yes
whitehartwells, Front Office Manager at Rugantino Restaurant, responded to this review

Thank you for your glowing review. The view is beautiful from the room you dined in. We look forward to seeing you again. More 

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Restaurant Details

Location and Contact Information

  • Address: Ancient Gatehouse Hotel | 20 Sadler Street, Wells BA5 2SE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Wells
  • Phone Number: +44 1749 672029

Price and Cuisine

  • Average Prices: USD 15 - 38
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Doing business, Romantic, Special occasions, Local cuisine, Entertaining clients

Questions & Answers

Questions? Get answers from Rugantino Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?