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Frankie and Benny's

Foss Island Retail Park | York, York YO31 7UL, England
01904 678760
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Ranked #496 of 681 restaurants in York
Dining options: Breakfast/Brunch, Reservations, Late Night
4 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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111 reviews from our community

40% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
14 reviews 14 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 21, 2014 NEW

Visited on 19th August after visiting the cinema. Regretted it. Undercooked pizza (kids meal). Wife's BLT wrap was pretty much 90% Lettuce. My Calzone which in theory was ham, salami, cheese and mushroom was 90% cold mushroom. Undercooked luke warm folded pizza. Drinks on the lunch deal £2.55 for 'unlimited refills', but served with so much ice that your getting... More

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Brighton and Hove, United Kingdom
2 reviews
1 of 5 stars Reviewed August 20, 2014 NEW

Went to Frankie and Benny's at Eastbourne for lunch today, arrived around 1.50pm. The restaurant was not overly busy. Our order for the starters and drinks were taken promptly and arrived soon after. The order for our food was taken at this time we chose a child's meal including a sweet and drink and a main course and a sweet... More

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Pickering, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014 NEW

Overall very poor quality food, poor service, and unhelpful, unfriendly waitress. Our order was delivered incorrectly (and very slowly), one of the childrens meals was then taken away and took over 5 minutes to come back with the correct items, no apology, waitress didn't care. I had more relish for my burger than the portion of beans with the childrens... More

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Pilar de la Horadada, Spain
Top Contributor
138 reviews 138 reviews
66 restaurant reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed August 2, 2014

Well positioned outside the walls with plenty of car parking this american style diner sits in a new retail complex. Typically American with typically american food. The ribs and burgers were good but the nearly £12 pizza was a big mistake for the price! And £17.95 for a bottle of Rose takes some swallowing (Pun). Overall great for kids parties... More

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed July 26, 2014

Just ate at Frankie and Benny's didsbury Manchester food excellent waitress service excellent best American food we've ever eat would recommend great night out excellent value for money 5xx

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Top Contributor
142 reviews 142 reviews
96 restaurant reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed July 20, 2014

We got to frankie and benny's just before five and although we weren't ready to order for another fifteen minutes and the lunch deal ends at five they still took our order. 9.45 for two courses seemed a real bargain. Unfortunately, there was a mix up, and only one of us received a starter. When the waitress came to take... More

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Scarborough, United Kingdom
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

We like the Frankie and Bennys menu and take advantage of the Monday discount usually once a month. We like the York resturant best, the do make mistakes but have always done their best to corrected them. Tastey, hot food served by smiling and attentive servers quickly and for a good price. Recommended.

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Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
3 of 5 stars Reviewed July 9, 2014

This has to be the worst visit we have had here. Sat at our table and didnt get our drinks order had to wait until food had all been ordered then asked for a drink. Staff member didnt seem interested at all. We asked for second drinks once we had our starter which we also didnt receive. When we came... More

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Senior Contributor
38 reviews 38 reviews
10 restaurant reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 7, 2014

Waitress took our order but it was quite clear she wanted to be somewhere else. Quite rude really. Got the order wrong so swapped with my wife as she wont eat spicey food so we both got something we didnt really want. Hair in my sons pudding and wifes was served in a filthy unwashed bowl. Definitely wont return

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Senior Contributor
47 reviews 47 reviews
15 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 28, 2014

It was my daughters 21st birthday so we decided to go out for a meal at her choice of restaurant. We hadn't been to a Frankie and Bennys previously but were impressed by the selection on the menu. The staff were very attentive and nothing was too much trouble. We will most certainly go back to this restaurant in the... More

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