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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Wherry Street, Norwich NR1 1WZ, England
+44 (0)1603 617206
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TripAdvisor Reviewer Highlights

Read all 203 reviews
Visitor rating
  • 37
    Excellent
  • 51
    Very good
  • 43
    Average
  • 37
    Poor
  • 35
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Good but could be better

Fairly quiet when we entered. We were greeted and seated quickly and orders were taken promptly. We ordered Calzone and although it was nice we were expecting it to contain cheese but couldn't detect any, Also the BBQ sauce was quite overpowering. Other than that the food, service and atmoshere was... read more

3 of 5 starsReviewed March 22, 2015
Thrillseeka
,
Great Yarmouth, United Kingdom
via mobile
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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203 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Great Yarmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
3 of 5 stars Reviewed March 22, 2015 NEW via mobile

Fairly quiet when we entered. We were greeted and seated quickly and orders were taken promptly. We ordered Calzone and although it was nice we were expecting it to contain cheese but couldn't detect any, Also the BBQ sauce was quite overpowering. Other than that the food, service and atmoshere was good and I would recommend the restaurant to friends... More 

Was this review helpful? Yes
Norwich, United Kingdom
2 reviews
1 of 5 stars Reviewed March 15, 2015

We had a table reserved for a birthday and when we were seated our table had no lighting and a heater blaring full blast above us. We got our menus and since my last visit the vegetarian options have changed.....£10.25 for pasta with peas and broccoli..... i can barely cook and can make more exciting food than that. Doesn't come... More 

Was this review helpful? Yes
Norwich, United Kingdom
Top Contributor
135 reviews 135 reviews
56 restaurant reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed March 13, 2015

After all the rave reviews, I was expecting top-notch service, great food and great value. Clearly people's expectations vary wildly, but when our group of four arrived there was no one to greet and seat us, and the queue built up in no time. Eventually, a pleasant man appeared and showed us to a table, but unfortunately it hadn't been... More 

Was this review helpful? Yes
Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

My family and I come here as often as we can because its never done us wrong! We usually come for breakfast because they're so good and cheap. Most recently we came for our son's first birthday. He had the 3 course kids menu and we had 3 courses off the set lunch menu. for 4 people it was only... More 

Was this review helpful? Yes
Great Yarmouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
5 of 5 stars Reviewed March 12, 2015

I have been going here since before 2014 a year before to be on point !! Its is amazing , staff wonderful ,manager couldnt be more welcoming and there customer service is out of this world !! Nothing is an issue. Its like the staff become your friends they seem to recognise their customers and acknowledge this everytime. Everytime me... More 

Was this review helpful? Yes
Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 2, 2015

Went in for a small bite to eat with the family after shopping for the day, very surprised with the portion sizes (if you have a big appetite or like Italian food the meatballs & penne pasta are a must and at £10.95 great value for money) Sadly the Lasange was less impressive. Food arrived very quickly, approximately 15 minutes... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 24, 2015

After waiting almost an hour for our food , when it finally arrived it was Luke warm! At this point the restaurant was full and we did not have time to wait another hour for more pasta. I find this overpriced for what you get. The waiter was very polite and couldn't apologise enough and we received a discount off... More 

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 22, 2015

After waiting50mins for our food to arrive,and then to find out every meal was cold very disappointing,won't be taking my family there again

Was this review helpful? Yes 1
Gorleston-on-Sea, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Went for our first meal at Frankie and Bennys. The staff were friendly and helpful. I had steak and it was cooked the way i wanted. Quick service. Good atmosphere. Reasonable prices.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

I don't usually go into the city for a breakfast but me and my mum were out and decided to make a day of it. We were greeted extremely warmly by the staff and presented to a large table, pressed away from other people in the restaurant which was lovely as it can be quite loud. I ordered a large... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Wherry Street, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 (0)1603 617206

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian, American

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
1 month ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?