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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Wherry Street, Norwich NR1 1WZ, England
+44 (0)1603 617206
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Dining options: Late Night, Lunch, Dinner, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 227 reviews
Visitor rating
  • 44
    Excellent
  • 56
    Very good
  • 49
    Average
  • 40
    Poor
  • 38
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Average

Perfectly average in every way, as many Frankie and Benny's in my experience are. Everything was straight down the middle from the quality of the food to the service and interior design.

3 of 5 starsReviewed August 10, 2015
Dave M
,
Whyteleafe, United Kingdom
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227 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
Lowestoft, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2015 NEW

I got here probably once every month i love it that much the food is brilliant and the service is also brilliant if you like italian food this is one not to miss

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South West UK
Level Contributor
70 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed August 23, 2015

Stopped here for lunch following a visit to the cinema. Three tables occupied other than mine - not excessive, but still apparently too much for the staff to cope with; my starter sat on the pass for ten minutes while my waitress walked past it several times, until another member of staff took pity on me and brought it to... More 

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Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 23, 2015 via mobile

Party of 5 last night, poor service at the bar, your staff need customer service and learn to smile, ordered cocktail costing 27.00 first round was lovely, crushed ice, mint leaves, lemon , lime on the glass, 2nd round, blocks of ice, no mint in a mojoitto, no lemon or lime, and very poor delived from the barstaff, get smiling... More 

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taverham
Level Contributor
76 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 20, 2015

So the food was great can't complain at all unfortunately the service was slow wait 15mibutes for drinks and at the end paid case due £12 change and they even came and asked if we wanted change or if it was the tip!!!!

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Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 14, 2015

I really wouldn't bother. Dated cramped setting. Menu has changed for the worse, the sundae was diabolical You pay restaurant prices for a burger only just on a par to McDonald's Wait staff were pushy and actually quite rude, making snide comments when we made our order as some of group where chatty

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Whyteleafe, United Kingdom
Level Contributor
107 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 10, 2015

Perfectly average in every way, as many Frankie and Benny's in my experience are. Everything was straight down the middle from the quality of the food to the service and interior design.

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Sleaford, England, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 6, 2015

Popped in to book a table whilst completing the GoGo Dragon trail in Norwich, the party consisted of 3 adults and 2 children, the restaurant was great with our last minute booking and the table was set and ready for us when we arrive 15 minutes earlier than the pre arranged time of 6.30 (for a Friday night this was... More 

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Norwich, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 3, 2015

Very average meal at Frankies. First time i had been and probably the last! The restaurant was not even busy but seemed to take a long time to be served our meals. The food was bland , expected more from this popular restaurant. My other half ordered a steak as he does in most places we eat and it was... More 

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Beccles, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 31, 2015

My two daughters and I ate here on Thursday 30 July 2015. We arrived around 9pm, after visiting the Odeon Cinema. We were greeted and seated within 2 minutes. We were shown 2 menus, a table menu and a specials. Our food and drink orders were taken within 10 minutes and all arrived very quickly. We were not disappointed! We... More 

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Norwich, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 stars Reviewed July 15, 2015

I regularly visit Frankie and Benny's for breakfast with 2-3 others, for a couple of reasons. 1. They still serve Irn Bru in glass bottles. 2. Their menu is very reasonably priced. 3. I always enjoy their food. I have sampled perhaps 4-5 items from their breakfast menu and have always been satisfied both in fullness of stomach and that... More 

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Restaurant Details

Location and Contact Information

  • Address: Wherry Street, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 (0)1603 617206

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Italian, American

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
6 months ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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