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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Wherry Street, Norwich NR1 1WZ, England
+44 (0)1603 617206
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Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 198 reviews
Visitor rating
  • 35
    Excellent
  • 51
    Very good
  • 41
    Average
  • 37
    Poor
  • 34
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Excellent food, fast service

Went in for a small bite to eat with the family after shopping for the day, very surprised with the portion sizes (if you have a big appetite or like Italian food the meatballs & penne pasta are a must and at £10.95 great value for money) Sadly the Lasange was less impressive. Food arrived very... read more

5 of 5 starsReviewed March 2, 2015
BethyFFC
,
Lowestoft, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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198 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 2, 2015 NEW

Went in for a small bite to eat with the family after shopping for the day, very surprised with the portion sizes (if you have a big appetite or like Italian food the meatballs & penne pasta are a must and at £10.95 great value for money) Sadly the Lasange was less impressive. Food arrived very quickly, approximately 15 minutes... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 24, 2015

After waiting almost an hour for our food , when it finally arrived it was Luke warm! At this point the restaurant was full and we did not have time to wait another hour for more pasta. I find this overpriced for what you get. The waiter was very polite and couldn't apologise enough and we received a discount off... More 

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 22, 2015

After waiting50mins for our food to arrive,and then to find out every meal was cold very disappointing,won't be taking my family there again

Was this review helpful? Yes 1
Gorleston-on-Sea, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Went for our first meal at Frankie and Bennys. The staff were friendly and helpful. I had steak and it was cooked the way i wanted. Quick service. Good atmosphere. Reasonable prices.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

I don't usually go into the city for a breakfast but me and my mum were out and decided to make a day of it. We were greeted extremely warmly by the staff and presented to a large table, pressed away from other people in the restaurant which was lovely as it can be quite loud. I ordered a large... More 

Was this review helpful? Yes
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 1, 2015

Went for a family meal here today. Food was good , service was quick and our Server Mitch was really friendly and welcoming . Nice atmosphere and a friendly service .

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Fortaleza, CE
Senior Contributor
26 reviews 26 reviews
23 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 17, 2015

The only good thing about this restaurant is its location on Norwich Riverside. The food is absolutely plain...

Was this review helpful? Yes
Norwich, United Kingdom
Senior Contributor
39 reviews 39 reviews
24 restaurant reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed January 11, 2015

Been here a few times and as always greeted with a smile and service is A1..the food is always very well prepared and a pleasure to eat..service is quick and staff are friendly..try if you are in the city,you wont regret it..

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 7, 2015

Me & my husband went it on Monday evening after a visit to the cinema (they offer 25% of your food bill on Monday's) Our server was Matt - he was great through out! Whilst the food wasn't outstanding it was still good. Maybe a little expensive for what we got after the 25% off it still came to £41... More 

Was this review helpful? Yes
Norwich, United Kingdom
Senior Contributor
32 reviews 32 reviews
21 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 3, 2015

Each time we have been here whether it's busy or slow Christmas or summer this restaurant remains good. It is clearly well run unlike others on the riverside , food is hot and drinks cool , attentive staff

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Restaurant Details

Location and Contact Information

  • Address: Wherry Street, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 (0)1603 617206

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: American, Italian

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?