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Carluccio's

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Chapelfield Plain, Norwich NR2 1SZ, England
01603 622 685
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TripAdvisor Reviewer Highlights

Read all 219 reviews
Visitor rating
  • 59
    Excellent
  • 67
    Very good
  • 47
    Average
  • 24
    Poor
  • 22
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Considerate, attentive staff. Toddler welcome

We often shop in Chapelfield, Norwich and find that Carluccios is a great place to stop for a lunch and glass of wine. The staff are great. Well trained and attentive. Families are made to feel very welcome and the waiting staff make the effort to interact with children, which is nice. Not the kind... read more

4 of 5 starsReviewed March 19, 2015
Overs76
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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219 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 19, 2015

We often shop in Chapelfield, Norwich and find that Carluccios is a great place to stop for a lunch and glass of wine. The staff are great. Well trained and attentive. Families are made to feel very welcome and the waiting staff make the effort to interact with children, which is nice. Not the kind of restaurant to visit for... More 

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sheringham
Senior Contributor
47 reviews 47 reviews
27 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2015

I enjoyed breakfast here early on a Saturday morning. It is so convenient and there were lots of options for breakfast. They have a good selection of hot drinks, I think it would be a fantastic place to meet up with friends for coffee or a light lunch. It doesn't have the right atmosphere for a special or romantic evening... More 

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england
Top Contributor
128 reviews 128 reviews
70 restaurant reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 12, 2015

if you don't have one of the extensive voucher schemes issued for this place then you are paying too much! its reasonably located and its a clean restaurant with reasonable service. the food is OK but really nothing that special. its ok but don't expect anything memorable. personally i prefer it when a restaurant has a simple transparent pricing structure... More 

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Great Yarmouth, England, United Kingdom
Top Contributor
60 reviews 60 reviews
27 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 7, 2015

Apart from the very good food, I like Carluccio's because they make no fuss about accommodating my wheelchair. Generally, Italian and steak aren't put together but the rib-eye was excellent, cooked as ordered, a fairly uncommon thing in provincial England.

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Great Yarmouth, United Kingdom
Top Contributor
118 reviews 118 reviews
69 restaurant reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed March 6, 2015

I have reviewed this Carluccio's several times in the past, and stopped doing so as I thought I had left enough reviews. But having read the recent negative reviews, I felt I had to redress the balance. We eat here very regularly. At least once a month, usually more. Only once in all the years since it opened have we... More 

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Senior Contributor
29 reviews 29 reviews
19 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 4, 2015

We hadn't researched this restaurant as we'd planned to eat elsewhere, only to find our choice was closed so we went to the Chaplefield Mall and had to make a choice between a number of eating options. Unfortunately we chose Carluccio's, as we were very disappointed,both with the food and the service. The sardines had not been fully de-boned, and... More 

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1 review
1 of 5 stars Reviewed March 2, 2015 via mobile

Awful food, rude member of staf. Starters and drinks went well, waiter took menu away when we were clearly still looking for a main and deciding. Waiter served one of us then ended up with food cold and ravioli far and In between after chasing her down for 5 minutes unsucessfully, over cooked muscles in seafood dish with plain dry... More 

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1 review
3 of 5 stars Reviewed March 1, 2015

Had to wait a long time too. Not impressed at portion size. Very small carbonara. Can get a lot better elsewhere. Jamie's, Bella italia etc...

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Norwich, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 1, 2015

At the entrance to the Chapelfield Mall (that has the best Norwich city car park) lies Carluccio'a and Café Rouge restaurants. Both are convenient when on a shopping trip. I have reviewed C R before, so this is about Carluccio's. We both love Italian food and despair of getting it undiluted by British influence. (Try Zonzo's in Edgware Road London).... More 

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Essex
Contributor
14 reviews 14 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 28, 2015

A tasty, good value dinner before going to the theatre. Good range of choices. Helpful, pleasant staff.Just the right speed of serving. Enjoyed the experience.

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Restaurant Details

Location and Contact Information

  • Address: Chapelfield Plain, Norwich NR2 1SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: 01603 622 685

Price and Cuisine

  • Cuisine: Italian

Questions & Answers

Questions? Get answers from Carluccio's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?