We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Freemasons Arms

$$$$
Bar, Grill
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
(020)-7433-6811
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Sat 11:00 am - 11:00 pm
Dining options: Breakfast/Brunch, Reservations, Late Night

TripAdvisor Reviewer Highlights

Read all 178 reviews
Visitor rating
  • 30
    Excellent
  • 44
    Very good
  • 34
    Average
  • 28
    Poor
  • 42
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Easy Sunday lunch

What a glorious start to March, after walking across the Heath we started to feel peckish. We fancied aThe Freemason Arms as it has been ages since we've eaten there. So glad we picked to eat lunch there, we managed to get a table straight away and had a wonderful waitress who gave the most amazing... read more

4 of 5 starsReviewed March 1, 2015
Natalia S
,
London, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
Add Photo Write a Review

178 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Top Contributor
80 reviews 80 reviews
61 restaurant reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 1, 2015 NEW

What a glorious start to March, after walking across the Heath we started to feel peckish. We fancied aThe Freemason Arms as it has been ages since we've eaten there. So glad we picked to eat lunch there, we managed to get a table straight away and had a wonderful waitress who gave the most amazing service throughout. She went... More 

Was this review helpful? Yes
Woking, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

So surprised by some of the diabolical reviews here... Went here on Saturday and had lunch at about 2pm. We hadn't planned on lunching there and so were very lucky to get a table without booking as it was very busy indeed. There was a buzzing atmosphere & lots of families, never seen so many babies in a pub before!... More 

Was this review helpful? Yes
London, United Kingdom
Top Contributor
264 reviews 264 reviews
151 restaurant reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed February 21, 2015

We lunched here today and were seriously impressed. Hard to get a table initially, but managed to do so in the end. Great simple menu, beautiful surroundings with music. Delightfully decorated and a great selection of beers wines and spirits on offer. All food was delivered with aplomb. Tasty, fresh and addictive. Had a pudding an hour or so after... More 

Was this review helpful? Yes
London
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 16, 2015

Well after reading the reviews I was wondering what this would be like when friends decided to have a catch up. Started well, but then the place got busy and then the simple and easy things started to go downhill. Missed orders, cold food, forgotten items, wrong pints. It's trivial but it's what makes a place good, average or amazing.... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 15, 2015

I was in a group of 8 for Sunday lunch. Despite an order taking system on iPods the staff managed to make a mistake in every drinks order that we made. White wine instead of red wine, missing drinks and staff taking five mins to go to the bar to check if a given drink was available. The food order... More 

Was this review helpful? Yes 2
Senior Contributor
44 reviews 44 reviews
31 restaurant reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 15, 2015

Myself and my partner came here for a Valentine's meal as we wanted something more laid back other than your typical valentines destination. We were extremely pleased with our choice. The menu was lovely with lots of choice and a reasonable price of £29 per person including a glass of champagne. Would definitely recommend.

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

I hadn't been back to The Freemasons for a long time, mainly because of poor service. 4 of us had lunch on the 13th February. We had reserved a table. From the moment we entered The Freemasons the welcome, and service throughout, was very good. Our waitress Noemi was attentive as was the Manager and the bar staff. The food... More 

Was this review helpful? Yes
london
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2015

Hi- I like the atmosphere of this pub and the fireplace- I really do- but every time I go, it leaves a chill in me as the staff are so bad. The layout of the restaurant is also quite uncomfortable. Not enough tables in the bar area, and they have these very high bench type seats that are really uncomfortable... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 10, 2015

I wouldnt usually write 2 reviews for the same place, but I'm hoping that management may actually take note of customer feedback left on here. Visited on Sunday early evening with a party of 7. As with last time the food was very good quality, but let down by bad service. After very clearly stating I couldnt have Hollaindaise on... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 7, 2015

I just signed in to this website so I could comment how terrible my experience was at this place. Not only they are rude, but also VERY incompetent. Nothing that is in the menu comes as it is described. Missing ingredients and not even good quality. As of the 3 things I ordered, the all came different because they didn't... More 

Was this review helpful? Yes 1

Travelers who viewed Freemasons Arms also viewed

 
London, England
 

Been to Freemasons Arms? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: (020)-7433-6811

Price and Cuisine

  • Average Prices: USD 0 - 62
  • Cuisine: Bar, Grill
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Freemasons Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?