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Four Seasons Chinese Restaurant - Chinatown

$$$
Neighborhood:
Soho
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12 Gerrard Street, London W1D 5PR, England
+44 (0)207 494 0870
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Today
12:00 pm - 11:30 pm
Closed now
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Hours:
Sun - Sat 12:00 pm - 11:30 pm
Dining options: Dinner, Lunch, Late Night, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 871 reviews
Visitor rating
  • 178
    Excellent
  • 345
    Very good
  • 157
    Average
  • 70
    Poor
  • 121
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Duck was Crispy and Aromatic

We went for my wife's birthday. Her favorite food is Crispy Aromatic Duck. We had mixed appetizers followed by a whole duck. This was sufficient for 5 of us to share so we didn't have any mains. The duck only came with 12 pancakes so we had to order more, other than that the food was fantastic and... read more

4 of 5 starsReviewed 3 weeks ago
David D
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871 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came to this restaurant yesterday early evening for the first time, on the occasion of Chinese new year. It was already full and most of them were Chinese (best proof that they serve good chinese food). Luckily we did not have to wait at all and were immediately seated. We had no issues with the service at all, waiters... More 

Helpful?
Thank SuPrIyA A
Battle, East Sussex
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We phoned to ask the price of their roast duck price yesterday. The guy on the phone told me it was £38.00. I was shocked and he then said "It's Chinese New Year. You want it or not. TIEW!" The last word was said in Cantonese which I happen to understand and it is a 4 letter word starting with... More 

Helpful?
Thank wildfirejc
London, United Kingdom
Level Contributor
74 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Four of us visited the new restaurant at 11 Gerrard Street on Tuesday evening and the chicken hotpot was amazing. We also had fillet steak, Singapore noodles and egg fried rice. The portions are big and the food is fresh and very tasty. Our waiter, Sing, gave us plenty of advice and was very helpful and attentive. In our opinion... More 

Helpful?
Thank 720jackson5
Naples, Campania, Italy
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is probably the worst restaurant I have ever stepped in, and that includes a number of Kebab shops, where you have to stand up, queue for a while and take your own drink from the fridge. At least, there, you can take your drink when you want and stay away from the toilets. Everything was so wrong that it... More 

Helpful?
Thank FantaGear
Singapore, Singapore
Level Contributor
39 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Best roast duck I've ever eaten in my life and this is coming from a Chinese who has eaten this common dish countless time in Hong Kong, Singapore and Malaysia! ... Says pretty much everything. The skin is crispy and yet the meat juicy and tender. The duck is a little on the fat side but surprisingly it doesn't make... More 

Helpful?
Thank 1handeconomist
Livingston, United Kingdom
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Visited this restaurant based on reviews and definitely would not recommend. The staff were rude and the food was average. You also got plastic melamine plates. The bill for 5 people came to £170 and for that price you would expect real plates not plastic ones. Poor selection for vegetarians. Ordered sweet and sour vegetables which were not in the... More 

Helpful?
Thank Mamabee1913
1 review
5 of 5 stars Reviewed 1 week ago

I've grew up my entire life eating chinese food in Toronto, Canada where it's quite good in terms of standards. Four Seasons is one of the better restaurants in the London area. The Bayswater location is best, but Wardour street is quite good as well. Best bbq and roast duck - crispy, juicy, and well seasoned. other dishes I've tried... More 

Helpful?
Thank Fred L
Tonbridge, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Disappointing meal in a tired old restaurant in desperate need of a clean up and some hygiene work. I regret not leaving (as advised to do so my partner) after the starter (swimming in vinegar masquerading as sweet and sour soup) arrived.

Helpful?
Thank Paul H
London, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reason I come here is the Duck. Yes, you can say what you want about the atmosphere or about the service but what do you expect from one of the busiest Chinese restaurants in Chinatown? They're a business and they must do what they can to get as many people in and out as efficiently as possible. Back to... More 

Helpful?
Thank Thomas G
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went for my wife's birthday. Her favorite food is Crispy Aromatic Duck. We had mixed appetizers followed by a whole duck. This was sufficient for 5 of us to share so we didn't have any mains. The duck only came with 12 pancakes so we had to order more, other than that the food was fantastic and the service... More 

Helpful?
Thank David D

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Restaurant Details

Location and Contact Information

  • Address: 12 Gerrard Street, London W1D 5PR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighborhood: Soho
  • Phone Number: +44 (0)207 494 0870

Price and Cuisine

  • Average Prices: USD 20 - 31
  • Cuisine: Chinese, Asian

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
12:00 pm - 11:30 pm
Monday
12:00 pm - 11:30 pm
Tuesday
12:00 pm - 11:30 pm
Wednesday
12:00 pm - 11:30 pm
Thursday
12:00 pm - 11:30 pm
Friday
12:00 pm - 11:30 pm
Saturday
12:00 pm - 11:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Four Seasons Chinese Restaurant - Chinatown and other visitors
5 questions
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Singapore
5 months ago
Macclesfield
7 months ago
London, United Kingdom

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Questions? Get answers from Four Seasons Chinese Restaurant - Chinatown staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighborhood