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First Floor Restaurant

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Neighborhood:
Notting Hill
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186 Portobello Road | Ladbroke Grove, London W11 1LA, England
020-7243-00-72
Website
Today
12:00 pm - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 12:00 pm - 12:00 am
Dining options: Breakfast/Brunch, Reservations, Late Night
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TripAdvisor Reviewer Highlights

Read all 174 reviews
Visitor rating
  • 94
    Excellent
  • 45
    Very good
  • 8
    Average
  • 13
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Terrible service

Waitresses were unfriendly, slow and gave me and my boyfriend a feeling that we were not welcome there. We asked for a wine list which didn't arrive and after 10min waiting as nobody paid us any attention , I walked up to the bar to ask for a wine list again. Wine bottle arrived and there was... read more

2 of 5 starsReviewed January 23, 2015
Signe A
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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174 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 of 5 stars Reviewed January 23, 2015 NEW

Waitresses were unfriendly, slow and gave me and my boyfriend a feeling that we were not welcome there. We asked for a wine list which didn't arrive and after 10min waiting as nobody paid us any attention , I walked up to the bar to ask for a wine list again. Wine bottle arrived and there was missing about 100... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
7 restaurant reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 20, 2015 NEW via mobile

Went on a groupon offer for 2 course Sunday lunch on 18 January 2015. Restaurant gets booked up quick so we only managed a late afternoon booking. Absolutely loved it.....quirky opulent first floor restaurant with white linen cloths and beautiful decor....crystal chandeliers....and the food looked and tasted amazing. 3 of us and not a scrap left on each of our... More 

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Guildford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 10, 2015

An impromptu evening and what a gem. Initially drawn by the reasonably priced menu. The food was delicious and staff attentive and friendly. There was nothing on the menu that didn't appeal and return visits will be made to sample more selections. Table by the window looking over portobello road, watching the world go by. If on a budget watch... More 

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Margate, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

I have visited the First Floor Restaurant twice and the service and food is absolutely faultless. Jean Melin, the French Manager always takes the time to come over and ask how our meal is and how we are keeping. Earlier this month, when we last visited the restaurant, there were hundreds of patrons over the two floors. Despite the super... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 24, 2014

Beautiful company Christmas dinner. Food was great and drinks flowed well. Staff were very helpful and obliged an awkward member of our staff.

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1 review
4 of 5 stars Reviewed December 16, 2014 via mobile

Visited First Floor last weekend for the first time and had such a lovely dinner. The room is beautiful and the food was delicious! Nice service and the French manager is very friendly. Will go back for a Sunday roast and more pink bubbly!

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

Have been going to this restaurant for over 10 years! Had another fabulous lunch today with excellent serviced – more than I expected! Excellent prices, great food and good value for money but most important friendly service and staff who really cares about its costumers and providing a good time for everyone even at busy times. Couldn't recommend a better... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 12, 2014 via mobile

Where do I start? Vastly over-priced food that required a liking for coprophagia. A wine glass with lipstick on it. The male toilets were almost as disgusting as the French guy's attitude towards his customers. I felt sorry for the over-worked staff force who obviously needed a few extra colleagues to help them out. Do yourself a favour and avoid... More 

Was this review helpful? Yes 1
antonyfirst3, Guest Relations Manager at First Floor Restaurant, responded to this review

Hello, my name is Stacey, guest relations manager of First Floor restaurant. We have been an established buisness for 25 years, and in that time we have served many , many delighted customers with no major issues! This instance was not reported to us. It is also a rather serious accusation , which comes across as malicious in nature. I... More 

London
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 10, 2014

I booked one of the private dining rooms at First Floor restaurant for an office Christmas dinner and I was delighted with the excellent food and service. Our waitress Alice looked after us all very well and the food and drink were very high quality considering the three course meal was £34 per head. I will certainly be going back... More 

Was this review helpful? Yes
Bristol, United Kingdom
Top Contributor
52 reviews 52 reviews
38 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 9, 2014

A lovely restaurant in Portobello Road, with great service and lovely food and wine. Definately visit again.

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Restaurant Details

Location and Contact Information

  • Address: 186 Portobello Road | Ladbroke Grove, London W11 1LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Bayswater / Notting Hill / Lancaster Gate 
  • Neighborhood: Bayswater / Notting Hill / Lancaster Gate 
  • Phone Number: 020-7243-00-72

Price and Cuisine

  • Cuisine: European, British
Open Hours
Sunday
12:00 pm - 12:00 am
Monday
12:00 pm - 12:00 am
Tuesday
12:00 pm - 12:00 am
Wednesday
12:00 pm - 12:00 am
Thursday
12:00 pm - 12:00 am
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am

Questions & Answers

Questions? Get answers from First Floor Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?